Position Summary

Under the direction of the Housekeeping Manager, this position is responsible for performing housekeeping, cleaning and sanitization duties of assigned areas at the property. Operates equipment including vacuums, floor polishers, buffers, etc. Maintains site in a clean, hygienic manner ensuring environment is safe and hazard free. Upholds safety and security standards of the corporation including use of personal protective equipment as necessary. Assist in maintaining good public relations with guests by ensuring guest service standards are achieved. Above all else, this position must lead by example to create Great Experiences and Memories for all guests and colleagues!

Key Accountabilities

• Responsible for cleaning and sanitizing of assigned areas, including, but not limited to, the following: sweeping, mopping, general cleanup, vacuuming, debris removal, waxing of floors, etc.;
• Maintain a clean and safe work environment;
• Comply with safety procedures including use of required safety equipment and identify unsafe practices or conditions;
• Ensures any trip or fall hazards are identified, i.e. wet floors or stairs. Ensures hallways and access routes are free of debris and waste;
• Is responsible to monitor the inventory level of supplies;
• Is responsible to ensure that said duties are carried out in compliance of departmental or Internal Control Manual policies and procedures;
• Promote and maintain the utmost integrity and the highest caliber of customer service and respect to all patrons, employees and casino personnel;
• Maintain general awareness of gaming operation at all times and comply with security policies and procedures in order to secure company assets;
• Adheres to all AGCO, GCE, departmental and HR policies as they relate to functions of the role;
• Ensures compliance with licensing laws, health and safety and other statutory regulations; Performs other duties as assigned.

Education and Qualifications

• High School Diploma or comparable combination of equivalent working experience and education;
• One (1) or more years of experience in related field;
• Excellent organizational, interpersonal, teamwork, guest service and communication skills;
• Maintain a positive working relationship with fellow employees and management as part or: a team;
• Ability to multi-task and work under pressure in a fast-paced environment; Ability to obtain and maintain registration as a Category 2 Gaming Assistant with the AGCO.

Work Environment Considerations

• Standing or walking for long periods of time, lifting, carrying, pushing, pulling, bending, stretching, cleaning, some exposure to heat and cold, some exposure to smoke, some exposure to verbal abuse, non-traditional work hours