About the role
Position: Application Support Specialist - Senior Location: Toronto - Onsite
Minimum of five years experience working in BMC Helix, including custom‑built modules, data review and updates, and use of ticketing and tracking systems. Minimum of five years experience with identity management solutions such as NetIQ, including management of user access, permissions, credentials, and account data. Minimum of five years experience working with client management systems and custom‑built software solutions used to manage customer, product, and service data. Demonstrated experience managing data at the individual customer or account record level, including communication with customers and strong analytical skills. Demonstrated attention to detail and ability to meet the highest standards of accuracy while following business practices, information management requirements, and data governance rules. Experience working in a highly complex and multifaceted software environment. Proven ability to follow detailed, documented procedures exactly as written and to confirm understanding before executing work. Experience working in environments where assumptions are not permitted and where uncertainty must be escalated for review prior to action. Demonstrated discipline performing repetitive, high‑risk, record‑by‑record data updates with sustained accuracy and self‑verification. Experience identifying exceptions, anomalies, or scenarios that fall outside documented procedures and formally escalating them using defined processes.
Not the right fit? Search for Application Support Specialist jobs in Toronto, Ontario, Canada
About TechMantra Now
TechMantra Now is a leading Netsuite and Salesforce consulting firm based in Silicon Valley, specializing in NetSuite ERP, Salesforce CRM, and Boomi iPaaS solutions.
We deliver customized integration and automation services designed to streamline operations, improve productivity, and drive revenue growth for businesses of all sizes.
With deep expertise in NetSuite, Salesforce, and Boomi, our team provides comprehensive consulting, system implementation, integration, and ongoing support. We focus on delivering solutions that optimize workflow efficiency, enhance customer engagement, and drive digital transformation.
From initial setup to post-implementation support, we ensure that your business operates seamlessly across platforms, helping you stay ahead of the competition.
At TechMantra Now, we specialize in Boomi-based integrations that enable real-time data synchronization between NetSuite, Salesforce, and third-party applications. We also provide Celigo integrations to enhance system connectivity and data flow.
Whether it’s automating financials, optimizing CRM workflows, or enhancing third-party integrations, our solutions are tailored to meet your specific business needs.
Our services include:
NetSuite Implementation & Customization – Automating ERP processes for efficiency.
Salesforce Consulting & Development – Optimizing sales, service, and marketing clouds.
Boomi iPaaS Integration Services – Connecting systems for streamlined workflows.
Celigo Integration Services – Ensuring smooth data flow between NetSuite and Salesforce.
Managed Services – Ongoing maintenance, support, and optimization of ERP and CRM systems.
TechMantra Now helps businesses to scale faster by leveraging cloud-based solutions that enhance operational efficiency and improve customer satisfaction.
We help you reduce manual tasks, streamline business processes, and maximize the value of your technology investments.
Ready to transform your business? Let’s connect! 🚀
Similar Jobs
About the role
Position: Application Support Specialist - Senior Location: Toronto - Onsite
Minimum of five years experience working in BMC Helix, including custom‑built modules, data review and updates, and use of ticketing and tracking systems. Minimum of five years experience with identity management solutions such as NetIQ, including management of user access, permissions, credentials, and account data. Minimum of five years experience working with client management systems and custom‑built software solutions used to manage customer, product, and service data. Demonstrated experience managing data at the individual customer or account record level, including communication with customers and strong analytical skills. Demonstrated attention to detail and ability to meet the highest standards of accuracy while following business practices, information management requirements, and data governance rules. Experience working in a highly complex and multifaceted software environment. Proven ability to follow detailed, documented procedures exactly as written and to confirm understanding before executing work. Experience working in environments where assumptions are not permitted and where uncertainty must be escalated for review prior to action. Demonstrated discipline performing repetitive, high‑risk, record‑by‑record data updates with sustained accuracy and self‑verification. Experience identifying exceptions, anomalies, or scenarios that fall outside documented procedures and formally escalating them using defined processes.
Not the right fit? Search for Application Support Specialist jobs in Toronto, Ontario, Canada
About TechMantra Now
TechMantra Now is a leading Netsuite and Salesforce consulting firm based in Silicon Valley, specializing in NetSuite ERP, Salesforce CRM, and Boomi iPaaS solutions.
We deliver customized integration and automation services designed to streamline operations, improve productivity, and drive revenue growth for businesses of all sizes.
With deep expertise in NetSuite, Salesforce, and Boomi, our team provides comprehensive consulting, system implementation, integration, and ongoing support. We focus on delivering solutions that optimize workflow efficiency, enhance customer engagement, and drive digital transformation.
From initial setup to post-implementation support, we ensure that your business operates seamlessly across platforms, helping you stay ahead of the competition.
At TechMantra Now, we specialize in Boomi-based integrations that enable real-time data synchronization between NetSuite, Salesforce, and third-party applications. We also provide Celigo integrations to enhance system connectivity and data flow.
Whether it’s automating financials, optimizing CRM workflows, or enhancing third-party integrations, our solutions are tailored to meet your specific business needs.
Our services include:
NetSuite Implementation & Customization – Automating ERP processes for efficiency.
Salesforce Consulting & Development – Optimizing sales, service, and marketing clouds.
Boomi iPaaS Integration Services – Connecting systems for streamlined workflows.
Celigo Integration Services – Ensuring smooth data flow between NetSuite and Salesforce.
Managed Services – Ongoing maintenance, support, and optimization of ERP and CRM systems.
TechMantra Now helps businesses to scale faster by leveraging cloud-based solutions that enhance operational efficiency and improve customer satisfaction.
We help you reduce manual tasks, streamline business processes, and maximize the value of your technology investments.
Ready to transform your business? Let’s connect! 🚀