Top Benefits
About the role
Axsium Group was founded in 2004 to provide our clients with superior workforce management (WFM) consulting services. Axsium helps organizations around the world improve their operational performance by maximizing the productivity of their people. We do this by providing innovative and insightful consulting services focused in three areas. First, we help our clients establish a realistic strategy and roadmap to reach their people-related goals. Second, we focus on streamlining and defining new processes to improve the way people work, their productivity and their impact on their organization. And third, we implement and support the technologies that help all levels of the organization achieve their objectives. WFM is all we do and our strategic approach to delivering WFM deployment services initiatives reflects this singular focus.
North American Delivery Director
The Delivery Director is accountable for the success of a portfolio of client engagements, ensuring high-quality delivery, profitability, and long-term client satisfaction. This individual will lead cross-functional teams, mentor project teams, and partner with Sales to drive growth across both new and existing accounts.
This role is ideal for someone who thrives in a high-growth, fast-paced consulting environment and brings a blend of leadership, delivery discipline, and strategic thinking.
This position is remote and can be based in either the United States or Canada.
DUTIES AND RESPONSIBILITIES
Client and Engagement Leadership
- Lead the delivery of multiple, concurrent client engagements, ensuring they are completed on time, within scope, and on budget.
- Serve as a senior point of contact for assigned clients, fostering long-term relationships and ensuring satisfaction with services delivered.
- Manage and mentor the assigned consulting teams including project managers and consultants, addressing performance management and development opportunities.
- Enforce delivery standards, methodologies, and best practices to drive consistency and quality across engagements.
- Oversee project financials including forecasting, budgeting, and profitability tracking.
- Identify delivery risks and implement mitigation strategies to ensure successful outcomes.
Delivery Leadership
- Work closely with other Delivery leaders as well as Sales and Executive teams to align delivery with business goals and client expectations.
- Drive initiatives to improve delivery efficiency, client satisfaction, and team performance.
- Assist in recruiting by interviewing candidates and providing hiring recommendations.
Business Development and Sales Support
- Partner with our Sales Directors to identify and pursue opportunities to expand services within existing accounts.
- Participate in sales pursuits with new clients.
- Contribute to account planning and strategy sessions to align delivery capabilities with client growth objectives.
- Support the development of proposals, statements of work (SOWs), and pricing strategies for new and existing clients.
- Participate in client presentations, solutioning workshops, and contract negotiations as a delivery subject matter expert.
- Provide insights from delivery experience to inform go-to-market strategies and service offerings.
QUALIFICATIONS
- 10+ years of client-facing consulting experience, preferably in the workforce management (WFM), human capital management (HCM) or similar industry.
- Proven track record of managing large-scale, complex projects or programs.
- Strong leadership and team management skills.
- Excellent communication, negotiation, and interpersonal skills.
- Experience in a small, high-growth and fast-paced consulting environment.
- Ability to travel as needed.
- Knowledge of UKG Pro WFM or Infor WFM is a plus.
- Experience with financial oversight and P&L responsibility is a plus.
#LI-REMOTE
Axsium is committed to providing accessibility for all persons with disabilities and will upon the request, provide accommodation during the recruitment process to ensure equal access to applicants with disabilities. We will consult with applicants to ensure a suitable accommodation is provided. Axsium is an equal opportunity employer.
About Axsium Group
Axsium Group helps organizations around the world improve their performance by maximizing the productivity of their people. We are the workforce management experts. We provide innovative and insightful consulting services focused in three areas. First, we help our clients establish a realistic strategy and roadmap to reach their people-related goals. Second, we focus on streamlining and defining new processes improvements to the way people work, their productivity and their impact on their organization. And third, we implement and support technology that help all levels of the organization achieve their objectives. www.axsiumgroup.com.
Top Benefits
About the role
Axsium Group was founded in 2004 to provide our clients with superior workforce management (WFM) consulting services. Axsium helps organizations around the world improve their operational performance by maximizing the productivity of their people. We do this by providing innovative and insightful consulting services focused in three areas. First, we help our clients establish a realistic strategy and roadmap to reach their people-related goals. Second, we focus on streamlining and defining new processes to improve the way people work, their productivity and their impact on their organization. And third, we implement and support the technologies that help all levels of the organization achieve their objectives. WFM is all we do and our strategic approach to delivering WFM deployment services initiatives reflects this singular focus.
North American Delivery Director
The Delivery Director is accountable for the success of a portfolio of client engagements, ensuring high-quality delivery, profitability, and long-term client satisfaction. This individual will lead cross-functional teams, mentor project teams, and partner with Sales to drive growth across both new and existing accounts.
This role is ideal for someone who thrives in a high-growth, fast-paced consulting environment and brings a blend of leadership, delivery discipline, and strategic thinking.
This position is remote and can be based in either the United States or Canada.
DUTIES AND RESPONSIBILITIES
Client and Engagement Leadership
- Lead the delivery of multiple, concurrent client engagements, ensuring they are completed on time, within scope, and on budget.
- Serve as a senior point of contact for assigned clients, fostering long-term relationships and ensuring satisfaction with services delivered.
- Manage and mentor the assigned consulting teams including project managers and consultants, addressing performance management and development opportunities.
- Enforce delivery standards, methodologies, and best practices to drive consistency and quality across engagements.
- Oversee project financials including forecasting, budgeting, and profitability tracking.
- Identify delivery risks and implement mitigation strategies to ensure successful outcomes.
Delivery Leadership
- Work closely with other Delivery leaders as well as Sales and Executive teams to align delivery with business goals and client expectations.
- Drive initiatives to improve delivery efficiency, client satisfaction, and team performance.
- Assist in recruiting by interviewing candidates and providing hiring recommendations.
Business Development and Sales Support
- Partner with our Sales Directors to identify and pursue opportunities to expand services within existing accounts.
- Participate in sales pursuits with new clients.
- Contribute to account planning and strategy sessions to align delivery capabilities with client growth objectives.
- Support the development of proposals, statements of work (SOWs), and pricing strategies for new and existing clients.
- Participate in client presentations, solutioning workshops, and contract negotiations as a delivery subject matter expert.
- Provide insights from delivery experience to inform go-to-market strategies and service offerings.
QUALIFICATIONS
- 10+ years of client-facing consulting experience, preferably in the workforce management (WFM), human capital management (HCM) or similar industry.
- Proven track record of managing large-scale, complex projects or programs.
- Strong leadership and team management skills.
- Excellent communication, negotiation, and interpersonal skills.
- Experience in a small, high-growth and fast-paced consulting environment.
- Ability to travel as needed.
- Knowledge of UKG Pro WFM or Infor WFM is a plus.
- Experience with financial oversight and P&L responsibility is a plus.
#LI-REMOTE
Axsium is committed to providing accessibility for all persons with disabilities and will upon the request, provide accommodation during the recruitment process to ensure equal access to applicants with disabilities. We will consult with applicants to ensure a suitable accommodation is provided. Axsium is an equal opportunity employer.
About Axsium Group
Axsium Group helps organizations around the world improve their performance by maximizing the productivity of their people. We are the workforce management experts. We provide innovative and insightful consulting services focused in three areas. First, we help our clients establish a realistic strategy and roadmap to reach their people-related goals. Second, we focus on streamlining and defining new processes improvements to the way people work, their productivity and their impact on their organization. And third, we implement and support technology that help all levels of the organization achieve their objectives. www.axsiumgroup.com.