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Access Control Systems Service Engineer

OCS1 day ago
Essex, Ontario, Canada
Mid Level
Full-Time

Top Benefits

Digital Learning via OCS Academy
Retail Perks via Hapi app
Professional Growth and Qualifications

About the role

About The Role

OCS Security is seeking a Security Systems Engineer to maintain and enhance our relationships with esteemed clients in multiple sectors including Public, Private, Construction, Retail and Sports venues.

The ideal candidate will primarily focus on the maintenance and servicing of their Intruder Alarm, CCTV and Access Control systems, with some works on Panic / Affray Alarms, Nurse call and EVCS and an element of remedial and small works.

The selected candidate must work collaboratively with team members and interact with clients and other trades in a professional and tactful manner, thereby positively representing the Company.

This role requires regular site visits, emphasising a customer-centric approach at all times. The Security Engineer will report directly to the Local Service Manager.

Qualifications

A minimum of three - five years' experience in a similar role. Qualifications / Experience with Enterprise solutions including Dahlmeier, Lenel, Synectic's, Salto, Gallagher preferred, though not essential. Candidates demonstrating a strong aptitude for learning and experience with similar Enterprise solutions will be considered for investment in training.

CSCS Card

ECS Card IPAF PASMA First Aid SSSTS Manufacturer Training

Key Responsibilities

Managing all relevant documentation

Ensuring customer expectations are consistently met Managing workload effectively Quality Management Achieving company KPIs for attendance in line with client SLAs Collaboration and teamwork Problem-solving Delivering exceptional customer service Maintaining a professional appearance and demeanour at all times, in line with client and company expectations, to foster the Company's positive image Leading by example by adhering to all company rules and regulations, complying with site regulations, and safeguarding Company assets Ensuring timely completion of all required Company documentation, including Time Sheets, Expense Claims, and Site Reports, in accordance with established guidelines Observing and following company health and safety protocols to contribute to a safe working environment

About The Company

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

✅ Award-Winning Employer : Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.

🚀 Digital Learning : The OCS Academy offers digital courses and resources to help you build skills and grow your career.

🙂 Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.

📝 Professional Growth : 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!

💰 Flexible Pay : Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

How to Apply

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.

About OCS

Facilities Services
10,001+ employees
Founded in 1900

Customers across all sectors depend on secure, optimised environments that enable end users to achieve their goals and purpose. OCS facilities services provide customers with the assurances they demand and environments that meet end users' needs.

By partnering with OCS, customers benefit from Best Service Excellence, a facilities services standard that focuses on delivering the best outcomes for colleagues, customers and communities. Global best practice and local teams self-deliver a single-service, bundled or total facilities management model that's scalable to the bespoke requirements of each customer and sector.

→ Hard Services → Soft Services → Energy Services → Catering → Facilities Management

Every service in each sector operates with Smart FM solutions that enhance performance and resilience. Insight, AI and automation empower colleagues and customers to do and achieve more.

Our TRUE Values support colleague and customer retention. Trust, Respect, Unity, and Empowerment guide how we operate, interact, make decisions daily, and prioritise what matters most.

We have an ambition to become the best facilities service partner in the industry, guided by our values and driven by our mission to make people and places the best they can be. → If you're seeking a facilities management partner with purpose, please get in touch with our team at ocs.com.

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