Top Benefits
About the role
Ajax Mazda is looking for a Service Advisor!
The Service Advisor is responsible for guiding the customer through the maintenance scheduling process and repair of their vehicle. Our company is looking for a customer-centric individual who is passionate about building relationships with our customers.
Join Queensway Automotive Group for unparalleled benefits and competitive compensation. Our leadership fosters personal growth, inclusive mentorship, and ongoing training. With over 60 years serving the GTA, our steadfast commitment to exceptional customer service defines our customer-centric culture, guiding every decision and action.
Job Duties:
- Work with customers to understand their needs.
- Work with customers to answer questions or concerns.
- Ensure that customer vehicles are adequately cared for and keep the customer updated on the progress of their repairs.
- Complete a follow-up to ensure that customers have no additional questions about the repair of their vehicle.
- Additional duties assigned.
Successful Candidates Possess:
- Ability to work in a team and possesses strong interpersonal skills with an upbeat and engaging attitude.
- Excellent listening skills.
- Ability to problem solve and high attention to detail.
- Loves a fast pace environment.
- Computer skills and understanding of technology.
- Experience with CDK software is considered an asset.
Why Work for Ajax Mazda:
- Work-life balance opportunities.
- Job-specific coaching & training programs.
- Grow your career as a part of our "Promote from within culture".
- Comprehensive health and dental coverage.
- Employee wellness & assistance programs.
- Employee vehicle pricing programs.
- Dealership and group social events.
- A family business built by a growing team of family mindsets.
Go to our website to see more about our company and the many reasons why you will want to work for us!
We thank all applicants in advance, but only those selected for an interview will be contacted. Thank you for your interest!
Queensway Auto Group is committed to providing equal employment opportunities to all individuals, regardless of their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, age, or any other characteristic protected by applicable law. We value diversity and believe that a diverse workforce enhances our ability to innovate, serve our customers, and create a more inclusive and dynamic workplace.
We strive to create a work environment that promotes fairness, equity, and respect for all employees and applicants. Our commitment to equal opportunity employment is reflected in every aspect of our employment practices, including recruitment, hiring, training, promotion, compensation, benefits, and disciplinary actions.
About Mazda
Mazda Motor Corporation (マツダ株式会社, Matsuda Kabushiki-gaisha), commonly referred to just as Mazda, is a Japanese automaker based in Fuchū, Aki District, Hiroshima Prefecture, Japan.In 2007, Mazda produced almost 1.3 million vehicles for global sales, the majority of which (nearly 1 million) were produced in the company's Japanese plants, with the remainder coming from a variety of other plants worldwide. In 2011, Mazda was the fifteenth biggest automaker by production worldwide.
Top Benefits
About the role
Ajax Mazda is looking for a Service Advisor!
The Service Advisor is responsible for guiding the customer through the maintenance scheduling process and repair of their vehicle. Our company is looking for a customer-centric individual who is passionate about building relationships with our customers.
Join Queensway Automotive Group for unparalleled benefits and competitive compensation. Our leadership fosters personal growth, inclusive mentorship, and ongoing training. With over 60 years serving the GTA, our steadfast commitment to exceptional customer service defines our customer-centric culture, guiding every decision and action.
Job Duties:
- Work with customers to understand their needs.
- Work with customers to answer questions or concerns.
- Ensure that customer vehicles are adequately cared for and keep the customer updated on the progress of their repairs.
- Complete a follow-up to ensure that customers have no additional questions about the repair of their vehicle.
- Additional duties assigned.
Successful Candidates Possess:
- Ability to work in a team and possesses strong interpersonal skills with an upbeat and engaging attitude.
- Excellent listening skills.
- Ability to problem solve and high attention to detail.
- Loves a fast pace environment.
- Computer skills and understanding of technology.
- Experience with CDK software is considered an asset.
Why Work for Ajax Mazda:
- Work-life balance opportunities.
- Job-specific coaching & training programs.
- Grow your career as a part of our "Promote from within culture".
- Comprehensive health and dental coverage.
- Employee wellness & assistance programs.
- Employee vehicle pricing programs.
- Dealership and group social events.
- A family business built by a growing team of family mindsets.
Go to our website to see more about our company and the many reasons why you will want to work for us!
We thank all applicants in advance, but only those selected for an interview will be contacted. Thank you for your interest!
Queensway Auto Group is committed to providing equal employment opportunities to all individuals, regardless of their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, age, or any other characteristic protected by applicable law. We value diversity and believe that a diverse workforce enhances our ability to innovate, serve our customers, and create a more inclusive and dynamic workplace.
We strive to create a work environment that promotes fairness, equity, and respect for all employees and applicants. Our commitment to equal opportunity employment is reflected in every aspect of our employment practices, including recruitment, hiring, training, promotion, compensation, benefits, and disciplinary actions.
About Mazda
Mazda Motor Corporation (マツダ株式会社, Matsuda Kabushiki-gaisha), commonly referred to just as Mazda, is a Japanese automaker based in Fuchū, Aki District, Hiroshima Prefecture, Japan.In 2007, Mazda produced almost 1.3 million vehicles for global sales, the majority of which (nearly 1 million) were produced in the company's Japanese plants, with the remainder coming from a variety of other plants worldwide. In 2011, Mazda was the fifteenth biggest automaker by production worldwide.