Director, Product Delivery - Core Banking - Simplii Financial
Top Benefits
About the role
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit
CIBC.com
What you'll be doing
Simplii is transforming how millions of Canadians manage their money. We’re building something different—elevating Business Analysis from projects to products, from backend specs to experiences people love, and from documenting requirements to solving real problems. We need someone who can translate customer and business needs into clear, actionable requirements that enable simple, reliable, and delightful experiences.
As the Director, Product Delivery, you will lead and mature the Business Analysis function across a broad financial products portfolio—chequing, savings, payments, and related journeys—so teams can deliver high-quality outcomes that meet customer needs and business goals. You will set standards, foster a culture of ownership and high agency, and ensure requirements, traceability, and delivery rigor are aligned to product vision and strategy.
At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 2-4 days per week on-site, while other days will be remote.
How you'll succeed
- Customer-centric analysis - Translate research and insights into clear product requirements with a focus on usability, reliability, and simplicity. Facilitate structured elicitation, process modeling, and impact analysis across end-to-end journeys. Embed privacy, security, and conduct risk in requirements. Ensure audit readiness and compliance with Canadian banking regulations
- Cross-functional leadership - Partner with product leaders to articulate vision, shape outcome-driven roadmaps, and make pragmatic trade-offs informed by data and risk considerations. Maintain rigorous requirements traceability from business objectives through delivery of measurable outcomes. Collaborate with Engineering, Design, Operations, Analytics, Legal, Compliance, and Risk to integrate requirements into delivery and operations, remove blockers, and accelerate launch-learn-iterate cycles.
- Delivery excellence - Act as business activities and systems usage expert, both for business partners and internal teams. Champion agile methods and work within hybrid delivery models; drive backlog refinement, release readiness, UAT and PIV strategy execution, and change management. Embed experimentation, analytics, and funnel/journey insights into prioritization and requirements evolution. Optimize tooling and enable teams with AI and best practices for BA productivity and traceability. Navigate complex, multi-system environments, mapping processes and dependencies to de-risk change. Connect long term strategy with detailed execution and edge case handling.
- Practice leadership and governance - Hire, coach, and develop BAs, build growth paths, manage performance, and optimize capacity across a blended team. Help to build and scale the BA practice. Continue to improve and establish intake and discovery processes, quality controls, and requirements governance for complex, regulated programs.
Who you are
- You can demonstrate experience in working in digital product environments across Business Analysis/Product Ownership, including 5+ years leading teams on complex programs, and elicitation, process modeling, user stories, acceptance criteria, and rigorous traceability from objectives to outcomes
- You are a caring and accountable leader. You're passionate about developing and coaching to bring out the best in people. You have led diverse, high performing teams.
- You act like an owner. You thrive when you're empowered to take initiative, go above and beyond, and deliver results.
- You're an agile champion. Proven track record of leading agile teams and delivering complex programs in enterprise environments.
- Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
-
We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
-
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
-
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
-
Subject to plan and program terms and conditions
What you need to know
-
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact
-
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
-
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
-
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
-
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Job Location
Toronto-161 Bay St., 4th
Employment Type
Regular
Weekly Hours
37.5
Skills
Agile Methodology, Analytical Thinking, Business Analysis, Data Analysis, Group Problem Solving, Hiring, Leadership, Process Engineering, Process Strategy, Product Ownership, Researching
About CIBC
CIBC is here to help all our clients reach their goals.
We know the importance of reliable financial products and services, and we’re dedicated to providing them in a way that lets you bank however you want, whenever you want.
With innovative tools designed around your priorities and a team fully focused on your success, you’ll get the insights you need to get even closer to achieving your goals.
This culture of innovation and shared values of trust, teamwork and accountability are why we’ve been named a top employer in Canada. They’re also why a career at CIBC is more than a job—it’s an opportunity to grow and work alongside some of the brightest in Canada.
La Banque CIBC est là pour aider tous nos clients à atteindre leurs objectifs.
Nous connaissons l'importance de produits et services financiers fiables, et nous nous engageons à les fournir d'une manière qui vous permette d'effectuer vos opérations bancaires comme vous le souhaitez, quand vous le souhaitez.
Avec des outils innovants conçus autour de vos priorités et une équipe entièrement centrée sur votre réussite, vous obtiendrez les informations dont vous avez besoin pour vous rapprocher encore plus de vos objectifs.
Cette culture de l'innovation et les valeurs partagées de confiance, de travail d'équipe et de responsabilité sont la raison pour laquelle nous avons été nommés l'un des meilleurs employeurs au Canada. C'est aussi pourquoi une carrière à la Banque CIBC est plus qu'un emploi : c'est une occasion de grandir et de travailler aux côtés de certaines des personnes plus brillantes au Canada.
Director, Product Delivery - Core Banking - Simplii Financial
Top Benefits
About the role
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit
CIBC.com
What you'll be doing
Simplii is transforming how millions of Canadians manage their money. We’re building something different—elevating Business Analysis from projects to products, from backend specs to experiences people love, and from documenting requirements to solving real problems. We need someone who can translate customer and business needs into clear, actionable requirements that enable simple, reliable, and delightful experiences.
As the Director, Product Delivery, you will lead and mature the Business Analysis function across a broad financial products portfolio—chequing, savings, payments, and related journeys—so teams can deliver high-quality outcomes that meet customer needs and business goals. You will set standards, foster a culture of ownership and high agency, and ensure requirements, traceability, and delivery rigor are aligned to product vision and strategy.
At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 2-4 days per week on-site, while other days will be remote.
How you'll succeed
- Customer-centric analysis - Translate research and insights into clear product requirements with a focus on usability, reliability, and simplicity. Facilitate structured elicitation, process modeling, and impact analysis across end-to-end journeys. Embed privacy, security, and conduct risk in requirements. Ensure audit readiness and compliance with Canadian banking regulations
- Cross-functional leadership - Partner with product leaders to articulate vision, shape outcome-driven roadmaps, and make pragmatic trade-offs informed by data and risk considerations. Maintain rigorous requirements traceability from business objectives through delivery of measurable outcomes. Collaborate with Engineering, Design, Operations, Analytics, Legal, Compliance, and Risk to integrate requirements into delivery and operations, remove blockers, and accelerate launch-learn-iterate cycles.
- Delivery excellence - Act as business activities and systems usage expert, both for business partners and internal teams. Champion agile methods and work within hybrid delivery models; drive backlog refinement, release readiness, UAT and PIV strategy execution, and change management. Embed experimentation, analytics, and funnel/journey insights into prioritization and requirements evolution. Optimize tooling and enable teams with AI and best practices for BA productivity and traceability. Navigate complex, multi-system environments, mapping processes and dependencies to de-risk change. Connect long term strategy with detailed execution and edge case handling.
- Practice leadership and governance - Hire, coach, and develop BAs, build growth paths, manage performance, and optimize capacity across a blended team. Help to build and scale the BA practice. Continue to improve and establish intake and discovery processes, quality controls, and requirements governance for complex, regulated programs.
Who you are
- You can demonstrate experience in working in digital product environments across Business Analysis/Product Ownership, including 5+ years leading teams on complex programs, and elicitation, process modeling, user stories, acceptance criteria, and rigorous traceability from objectives to outcomes
- You are a caring and accountable leader. You're passionate about developing and coaching to bring out the best in people. You have led diverse, high performing teams.
- You act like an owner. You thrive when you're empowered to take initiative, go above and beyond, and deliver results.
- You're an agile champion. Proven track record of leading agile teams and delivering complex programs in enterprise environments.
- Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
-
We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
-
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
-
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
-
Subject to plan and program terms and conditions
What you need to know
-
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact
-
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
-
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
-
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
-
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Job Location
Toronto-161 Bay St., 4th
Employment Type
Regular
Weekly Hours
37.5
Skills
Agile Methodology, Analytical Thinking, Business Analysis, Data Analysis, Group Problem Solving, Hiring, Leadership, Process Engineering, Process Strategy, Product Ownership, Researching
About CIBC
CIBC is here to help all our clients reach their goals.
We know the importance of reliable financial products and services, and we’re dedicated to providing them in a way that lets you bank however you want, whenever you want.
With innovative tools designed around your priorities and a team fully focused on your success, you’ll get the insights you need to get even closer to achieving your goals.
This culture of innovation and shared values of trust, teamwork and accountability are why we’ve been named a top employer in Canada. They’re also why a career at CIBC is more than a job—it’s an opportunity to grow and work alongside some of the brightest in Canada.
La Banque CIBC est là pour aider tous nos clients à atteindre leurs objectifs.
Nous connaissons l'importance de produits et services financiers fiables, et nous nous engageons à les fournir d'une manière qui vous permette d'effectuer vos opérations bancaires comme vous le souhaitez, quand vous le souhaitez.
Avec des outils innovants conçus autour de vos priorités et une équipe entièrement centrée sur votre réussite, vous obtiendrez les informations dont vous avez besoin pour vous rapprocher encore plus de vos objectifs.
Cette culture de l'innovation et les valeurs partagées de confiance, de travail d'équipe et de responsabilité sont la raison pour laquelle nous avons été nommés l'un des meilleurs employeurs au Canada. C'est aussi pourquoi une carrière à la Banque CIBC est plus qu'un emploi : c'est une occasion de grandir et de travailler aux côtés de certaines des personnes plus brillantes au Canada.