Associate Director, Student Support Team
Top Benefits
About the role
Position Information
Position Title
Associate Director, Student Support Team
Department/Unit
Student Health
Location
Halifax, Nova Scotia, Canada
Posting Number
S182-25
Employee Group
DPMG
Position Type
Regular, On-Going
Duration of Contract (if applicable)
Employment Type
Full Time
Full-time Equivalency (FTE)
1.0
Salary
$77,938 - $104,545 per annum
Classification
ADM-07
Provisional Statement
This is a provisional classification. Formal regular review classification procedures may be initiated at any time by the incumbent or supervisor after the incumbent has worked a minimum of six months in the role.
About Dalhousie University
Dalhousie University is Atlantic Canada’s leading research-intensive university and a driver of the region’s intellectual, social and economic development. Located in the heart of Halifax, Nova Scotia, with an Agricultural Campus in Truro/Bible Hill, Dalhousie is a truly national and international university, with more than half of our almost 21,000 students coming from outside of the province. Our 6,000 faculty and staff foster a vibrant, purpose-driven community, that celebrated 200 years of academic excellence in 2018.
Job Summary
Dalhousie Student Affairs takes a collaborative approach to enhancing the overall Dalhousie student experience by creating and sharing innovative ways to engage and connect students through learning, wellness, leadership and careers and community. Reporting to the Assistant Vice-Provost, Campus Living and Student Well-being, and with responsibility to Student and Health Wellness, the Associate Director, Student Support Team leads a case management team providing key non-clinical support for students and consultation and advice to staff and faculty on student behaviour concerns.
Key Responsibilities
-
Lead and implement an integrated team case management approach on campus to address complex student behaviour concerns, including for matters that may ultimately be resolved through the Student Code of Conduct.
-
Act as the intake coordinator of all referrals through consultation with referral source providing critical and comprehensive assessment of complex concerns about student behaviour. Assign work to Case Managers as appropriate, based on needs assessment and capacity. Coordinate, convene and facilitate case conferences with multidisciplinary teams across campus community to map issues and create case plans.
-
Chair the Behavioural Intervention Team. Act as the intake coordinator of all potential referrals to the team through consultation with referral source, thorough and comprehensive assessment of complex concerns about student behaviour regarding safety and risk of harm to others on campus using a case management approach as outlined above. Provide strategic advice to senior leadership at the university on matters related to student behavioural concerns and complex behaviour scenarios, including crisis response.
-
Act as the lead Response Coordinator resource regarding student death, and serve as the lead resource in the coordination and ongoing skill development of a student death response coordinator team, building capacity for a comprehensive and compassionate response in the event of a student death on or off campus.
-
Coordinate, convene, and facilitate case conferences with multidisciplinary teams across campus community to map issues and create case plans.
-
Supervise team of two Case Managers; ensuring integrated and collaborative approach with partners from Security Services, Student Affairs units, Human Rights and Equity Services, and Legal Counsel, etc.
Note
Due to operational requirements, the successful applicant is required to work in-person on campus.
Required Qualifications
-
Master’s degree in a related field (social work, counselling/psychology, behavioral analysis, conflict resolution) with seven years’ progressive leadership experience in a related field (social work, human services, or direct work with youth / community development, etc.) (or an equivalent combination of training and experience).
-
Demonstrated experience with leading people in collaborative problem-solving approaches, including excellent coaching and analytical skills.
-
Proven experience providing crisis intervention services, demonstrated ability to maintain unwavering professionalism and provide composed guidance in emotionally charged situations.
-
Demonstrated experience with leading people in collaborative problem-solving approaches, including excellent coaching and analytical skills.
-
Demonstrated resource and process management. Includes efficiently managing resources (people, funding, materials and space) and processes to achieve organizational objectives.
-
Experienced leader in managing change and innovation. Includes proven ability to assess based on established outcomes, identify systemic needs, and lead change in a continuous improvement environment to move the university ahead and enhance student well-being and public safety.
Assets
-
Knowledge of the evolutionary process of violence and threat risk assessment models.
-
Experience with a Restorative Approach, including design and facilitation of complex justice processes to respond to and prevent future harm.
-
Experience in assessment, establishing metrics and reporting.
Job Competencies
The successful candidate is expected to demonstrate proficiency in Dalhousie’s core and leadership competencies, in particular:
-
Respect & Inclusion
-
Adaptability
-
Thinking and Acting Strategically
-
Relationship Building
-
Resource & Process Management
Additional Information
Dalhousie University supports a healthy and balanced lifestyle. Our total compensation package includes a defined benefit pension plan, health and dental plans, a health spending account, an employee and family assistance program and a tuition assistance program.
Application Consideration
Applications from current university employees and external candidates are assessed concurrently. Current university employees will be given special consideration.
We sincerely appreciate all applications and note that only candidates selected for an interview will be contacted directly by the hiring department or People and Culture.
Diversity Statement
Dalhousie University commits to achieving inclusive excellence through continually championing equity, diversity, inclusion, and accessibility. The university encourages applications from Indigenous Peoples of Turtle Island (especially Mi’kmaq), persons of Black/African descent (especially African Nova Scotians), and members of other racialized groups, persons with disabilities, women, persons identifying as members of 2SLGBTQIA+ communities, and all candidates who would contribute to the diversity of our community. In accordance with our Employment Equity Policy, preference will be given in hiring processes to candidates who self-identify as members of one or more of the equity-deserving groups listed above. For more information, including details related to our Employment Equity Policy and Plan and definitions of equity-deserving groups please visit www.dal.ca/hiringfordiversity
If you require any support for the purpose of accommodation, such as technical aids or alternative arrangements, please let us know of these needs and how we can be of assistance. Dalhousie University is committed to ensuring all candidates have full, fair, and equitable participation in the hiring process. Our complete Accommodation Policy can be viewed here.
Posting Detail Information
Number of Vacancies
1
Open Date
09/24/2025
Close Date
10/09/2025
Open Until Filled
No
Special Instructions to Applicant
Quick Link for Direct Access to Posting
About Dalhousie University
One of Canada's leading universities, Dalhousie University is widely recognized for outstanding academic quality and teaching, and a broad range of educational and research opportunities.
Located in Halifax and Truro, Nova Scotia, Dalhousie attracts students from around the world. Since 1818, we've been inspiring students, faculty, staff, and graduates to make significant contributions to our region, Canada, and the world.
Associate Director, Student Support Team
Top Benefits
About the role
Position Information
Position Title
Associate Director, Student Support Team
Department/Unit
Student Health
Location
Halifax, Nova Scotia, Canada
Posting Number
S182-25
Employee Group
DPMG
Position Type
Regular, On-Going
Duration of Contract (if applicable)
Employment Type
Full Time
Full-time Equivalency (FTE)
1.0
Salary
$77,938 - $104,545 per annum
Classification
ADM-07
Provisional Statement
This is a provisional classification. Formal regular review classification procedures may be initiated at any time by the incumbent or supervisor after the incumbent has worked a minimum of six months in the role.
About Dalhousie University
Dalhousie University is Atlantic Canada’s leading research-intensive university and a driver of the region’s intellectual, social and economic development. Located in the heart of Halifax, Nova Scotia, with an Agricultural Campus in Truro/Bible Hill, Dalhousie is a truly national and international university, with more than half of our almost 21,000 students coming from outside of the province. Our 6,000 faculty and staff foster a vibrant, purpose-driven community, that celebrated 200 years of academic excellence in 2018.
Job Summary
Dalhousie Student Affairs takes a collaborative approach to enhancing the overall Dalhousie student experience by creating and sharing innovative ways to engage and connect students through learning, wellness, leadership and careers and community. Reporting to the Assistant Vice-Provost, Campus Living and Student Well-being, and with responsibility to Student and Health Wellness, the Associate Director, Student Support Team leads a case management team providing key non-clinical support for students and consultation and advice to staff and faculty on student behaviour concerns.
Key Responsibilities
-
Lead and implement an integrated team case management approach on campus to address complex student behaviour concerns, including for matters that may ultimately be resolved through the Student Code of Conduct.
-
Act as the intake coordinator of all referrals through consultation with referral source providing critical and comprehensive assessment of complex concerns about student behaviour. Assign work to Case Managers as appropriate, based on needs assessment and capacity. Coordinate, convene and facilitate case conferences with multidisciplinary teams across campus community to map issues and create case plans.
-
Chair the Behavioural Intervention Team. Act as the intake coordinator of all potential referrals to the team through consultation with referral source, thorough and comprehensive assessment of complex concerns about student behaviour regarding safety and risk of harm to others on campus using a case management approach as outlined above. Provide strategic advice to senior leadership at the university on matters related to student behavioural concerns and complex behaviour scenarios, including crisis response.
-
Act as the lead Response Coordinator resource regarding student death, and serve as the lead resource in the coordination and ongoing skill development of a student death response coordinator team, building capacity for a comprehensive and compassionate response in the event of a student death on or off campus.
-
Coordinate, convene, and facilitate case conferences with multidisciplinary teams across campus community to map issues and create case plans.
-
Supervise team of two Case Managers; ensuring integrated and collaborative approach with partners from Security Services, Student Affairs units, Human Rights and Equity Services, and Legal Counsel, etc.
Note
Due to operational requirements, the successful applicant is required to work in-person on campus.
Required Qualifications
-
Master’s degree in a related field (social work, counselling/psychology, behavioral analysis, conflict resolution) with seven years’ progressive leadership experience in a related field (social work, human services, or direct work with youth / community development, etc.) (or an equivalent combination of training and experience).
-
Demonstrated experience with leading people in collaborative problem-solving approaches, including excellent coaching and analytical skills.
-
Proven experience providing crisis intervention services, demonstrated ability to maintain unwavering professionalism and provide composed guidance in emotionally charged situations.
-
Demonstrated experience with leading people in collaborative problem-solving approaches, including excellent coaching and analytical skills.
-
Demonstrated resource and process management. Includes efficiently managing resources (people, funding, materials and space) and processes to achieve organizational objectives.
-
Experienced leader in managing change and innovation. Includes proven ability to assess based on established outcomes, identify systemic needs, and lead change in a continuous improvement environment to move the university ahead and enhance student well-being and public safety.
Assets
-
Knowledge of the evolutionary process of violence and threat risk assessment models.
-
Experience with a Restorative Approach, including design and facilitation of complex justice processes to respond to and prevent future harm.
-
Experience in assessment, establishing metrics and reporting.
Job Competencies
The successful candidate is expected to demonstrate proficiency in Dalhousie’s core and leadership competencies, in particular:
-
Respect & Inclusion
-
Adaptability
-
Thinking and Acting Strategically
-
Relationship Building
-
Resource & Process Management
Additional Information
Dalhousie University supports a healthy and balanced lifestyle. Our total compensation package includes a defined benefit pension plan, health and dental plans, a health spending account, an employee and family assistance program and a tuition assistance program.
Application Consideration
Applications from current university employees and external candidates are assessed concurrently. Current university employees will be given special consideration.
We sincerely appreciate all applications and note that only candidates selected for an interview will be contacted directly by the hiring department or People and Culture.
Diversity Statement
Dalhousie University commits to achieving inclusive excellence through continually championing equity, diversity, inclusion, and accessibility. The university encourages applications from Indigenous Peoples of Turtle Island (especially Mi’kmaq), persons of Black/African descent (especially African Nova Scotians), and members of other racialized groups, persons with disabilities, women, persons identifying as members of 2SLGBTQIA+ communities, and all candidates who would contribute to the diversity of our community. In accordance with our Employment Equity Policy, preference will be given in hiring processes to candidates who self-identify as members of one or more of the equity-deserving groups listed above. For more information, including details related to our Employment Equity Policy and Plan and definitions of equity-deserving groups please visit www.dal.ca/hiringfordiversity
If you require any support for the purpose of accommodation, such as technical aids or alternative arrangements, please let us know of these needs and how we can be of assistance. Dalhousie University is committed to ensuring all candidates have full, fair, and equitable participation in the hiring process. Our complete Accommodation Policy can be viewed here.
Posting Detail Information
Number of Vacancies
1
Open Date
09/24/2025
Close Date
10/09/2025
Open Until Filled
No
Special Instructions to Applicant
Quick Link for Direct Access to Posting
About Dalhousie University
One of Canada's leading universities, Dalhousie University is widely recognized for outstanding academic quality and teaching, and a broad range of educational and research opportunities.
Located in Halifax and Truro, Nova Scotia, Dalhousie attracts students from around the world. Since 1818, we've been inspiring students, faculty, staff, and graduates to make significant contributions to our region, Canada, and the world.