JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

What this job involves:
JLL is hiring a Lead Building Operator for a prominent client who is a global leader in high speed connectivity. Their Ottawa operations boast a showcase campus which includes a flagship R&D centre in Kanata. The Senior FM has managerial oversight for the entire campus and leads the facilities operations team.

We will leverage your expertise in maintaining critical environments to ensure smooth operations 24/7 and to lead the on-site building operations team and vendors.

What your day-to-day will look like:
Supervise and direct maintenance staff while monitoring performance, providing training on proper procedures, safety protocols, and maintaining professional standards

Execute preventative maintenance programs for HVAC, plumbing, electrical, fire/life safety, and control systems with minimal disruption to building operations

Manage service requests efficiently ensuring quality work completion, adequate cleanup, and minimal inconvenience to clients and tenants

Oversee inventory and procurement including ordering parts/equipment, preparing purchase orders, verifying deliveries, and maintaining tool/instrument inventory

Monitor and evaluate vendors/contractors for quality and competitive pricing while ensuring compliance with safety standards and proper hazardous material handling

Analyze operational data through monthly service request summaries to identify and correct recurring problems and improve building performance

Coordinate event support activities including setup/teardown, electrical and AV support, and collaboration with security teams as needed

Required Qualifications:
7 + years of building operations experience in a critical environment

Proven supervisory experience

High School diploma or GED equivalent, with two years in trades or BES program

Ability to analyze the operation of various systems, determine the cause of any problems/malfunctions and take corrective action as required

Working knowledge of computer applications including Word and Excel and outlook for e-mail

The individual in this role must be available for Call-in/On call rotation work and perform other duties as required.

Preferred Qualifications:
Ontario Operating Engineers license preferred

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.