Base Experience Agent - The Adventure Group, Whistler BC
Top Benefits
About the role
The Adventure Group is seeking enthusiastic and organized Base Experience Agents!
Who We Are
At Gibbons Whistler, we’re all about Making People Happy. Since 1979, we have been the backbone of Whistler hospitality bringing people together through unforgettable experiences.
Everything we do is rooted in our core values: Encourage Trust, Have Fun, Show Kindness, Lead With Purpose, and Commit to Excellence.
The Opportunity
We’re looking for enthusiastic, guest-focused team members to join our front-line operations. In this role, you’ll welcome guests, handle check-ins, promote tours, support safety protocols, and help maintain a positive, exciting atmosphere at our base and sales office.
This is the perfect role for someone who thrives in an outdoor environment, has strong customer service skills, and enjoys working in a dynamic, high-energy setting.
Wage and Perks of the Job
- $20.50–$23.00 per hour per hour based on experience and qualifications
- 50% off food & beverage at all Gibbons venues
- Adventure perks: 20% off The Adventure Group for you and your friends & family
- Accommodation discounts: 20% off at The Adara Hotel and Gibbons Life Condos
- Wellness perks: 20% off at The Spa at Whistler
- Exclusive partner discounts at local Whistler businesses
- Access to Pro-Deals from major brans like Thule, Arc’teryx and more
- Flexible schedules and a supportive team culture
- Access to community events and staff appreciation nights
- Growth opportunities in Whistler’s most dynamic hospitality group – we’re passionate about promoting from within and supporting your career journey.
- Immersive work environment steps from the mountains – we take our core purpose of “Have Fun” very seriously.
What you bring to the table
- Enthusiastic, friendly, and authentic demeanor
- Previous customer service experience preferred
- FOODSAFE and Serving It Right certifications (asset but not required)
- High school diploma or equivalent preferred
- Experience with POS systems, cash handling, or cash outs (asset)
- Passion for the outdoors and delivering outstanding guest service
What your day will look like
- Collaborate with the base team and sales office to complete daily, weekly, and monthly café and administrative tasks
- Provide detailed information about TAG tours and base activities
- Ensure all Health & Safety and Food & Beverage protocols are followed
- Use digital systems for waivers, reservations, and guest processing
- Prepare café food and beverages; complete transactions using Square POS
- Deliver exceptional guest experiences that reflect TAG’s values and culture
- Provide feedback to Supervisors and Managers to support operational excellence
- Escalate guest concerns or team issues to leadership promptly
- Build and maintain strong relationships with TAG’s re-sellers and partners
Apply Today
Step into a role where adventure, teamwork, and exceptional guest service come together. If you thrive in an energetic outdoor environment and love creating memorable experiences, we’d love to hear from you.
At Gibbons Whistler, our core values—Encourage Trust, Have Fun, Show Kindness, Lead With Purpose, and Commitment to Excellence—guide everything we do. We believe that fostering diversity, equity, and inclusion is essential to living by these core values. We warmly welcome applicants of all backgrounds, identities, and experiences to join us in creating a workplace where kindness thrives and we make people happy!
Not the right fit? Search for Base Experience Agent jobs in Whistler, British Columbia, Canada
About Gibbons Whistler
Gibbons has been celebrating with people since 1979. We operate venues, run festivals and events, brew beer, talk travel and throw parties! Sound good? Find out more about us, and our mountain home at www.gibbonswhistler.com.
Our key to success has been in connecting our team's passion with opportunity… and the opportunities here are endless. Our core purpose is to make people happy. Every day we strive to create more seconds of happiness in the things that we do, for the people we meet, and for the incredible team we are honoured to be surrounded by here in Whistler.
Every year our great community of Whistler is blessed with attracting some of the most talented people from all over the world. At Gibbons we recognize that we are in the people business, because we know that a happy team creates happy energy and this leads to happy guests. It's important to us that we listen to our team and our community. If they are thriving, then we will be too.
We're always looking for fun, outgoing, professional A players with a love for hospitality and the mountains. We're a young, exciting and growing team and if you want to learn about business and leadership while throwing amazing parties in one of the greatest places in the world then contact us at info@gibbonswhistler.com.
Watch this space world – Gibbons is growing.
Similar Jobs
Base Experience Agent - The Adventure Group, Whistler BC
Top Benefits
About the role
The Adventure Group is seeking enthusiastic and organized Base Experience Agents!
Who We Are
At Gibbons Whistler, we’re all about Making People Happy. Since 1979, we have been the backbone of Whistler hospitality bringing people together through unforgettable experiences.
Everything we do is rooted in our core values: Encourage Trust, Have Fun, Show Kindness, Lead With Purpose, and Commit to Excellence.
The Opportunity
We’re looking for enthusiastic, guest-focused team members to join our front-line operations. In this role, you’ll welcome guests, handle check-ins, promote tours, support safety protocols, and help maintain a positive, exciting atmosphere at our base and sales office.
This is the perfect role for someone who thrives in an outdoor environment, has strong customer service skills, and enjoys working in a dynamic, high-energy setting.
Wage and Perks of the Job
- $20.50–$23.00 per hour per hour based on experience and qualifications
- 50% off food & beverage at all Gibbons venues
- Adventure perks: 20% off The Adventure Group for you and your friends & family
- Accommodation discounts: 20% off at The Adara Hotel and Gibbons Life Condos
- Wellness perks: 20% off at The Spa at Whistler
- Exclusive partner discounts at local Whistler businesses
- Access to Pro-Deals from major brans like Thule, Arc’teryx and more
- Flexible schedules and a supportive team culture
- Access to community events and staff appreciation nights
- Growth opportunities in Whistler’s most dynamic hospitality group – we’re passionate about promoting from within and supporting your career journey.
- Immersive work environment steps from the mountains – we take our core purpose of “Have Fun” very seriously.
What you bring to the table
- Enthusiastic, friendly, and authentic demeanor
- Previous customer service experience preferred
- FOODSAFE and Serving It Right certifications (asset but not required)
- High school diploma or equivalent preferred
- Experience with POS systems, cash handling, or cash outs (asset)
- Passion for the outdoors and delivering outstanding guest service
What your day will look like
- Collaborate with the base team and sales office to complete daily, weekly, and monthly café and administrative tasks
- Provide detailed information about TAG tours and base activities
- Ensure all Health & Safety and Food & Beverage protocols are followed
- Use digital systems for waivers, reservations, and guest processing
- Prepare café food and beverages; complete transactions using Square POS
- Deliver exceptional guest experiences that reflect TAG’s values and culture
- Provide feedback to Supervisors and Managers to support operational excellence
- Escalate guest concerns or team issues to leadership promptly
- Build and maintain strong relationships with TAG’s re-sellers and partners
Apply Today
Step into a role where adventure, teamwork, and exceptional guest service come together. If you thrive in an energetic outdoor environment and love creating memorable experiences, we’d love to hear from you.
At Gibbons Whistler, our core values—Encourage Trust, Have Fun, Show Kindness, Lead With Purpose, and Commitment to Excellence—guide everything we do. We believe that fostering diversity, equity, and inclusion is essential to living by these core values. We warmly welcome applicants of all backgrounds, identities, and experiences to join us in creating a workplace where kindness thrives and we make people happy!
Not the right fit? Search for Base Experience Agent jobs in Whistler, British Columbia, Canada
About Gibbons Whistler
Gibbons has been celebrating with people since 1979. We operate venues, run festivals and events, brew beer, talk travel and throw parties! Sound good? Find out more about us, and our mountain home at www.gibbonswhistler.com.
Our key to success has been in connecting our team's passion with opportunity… and the opportunities here are endless. Our core purpose is to make people happy. Every day we strive to create more seconds of happiness in the things that we do, for the people we meet, and for the incredible team we are honoured to be surrounded by here in Whistler.
Every year our great community of Whistler is blessed with attracting some of the most talented people from all over the world. At Gibbons we recognize that we are in the people business, because we know that a happy team creates happy energy and this leads to happy guests. It's important to us that we listen to our team and our community. If they are thriving, then we will be too.
We're always looking for fun, outgoing, professional A players with a love for hospitality and the mountains. We're a young, exciting and growing team and if you want to learn about business and leadership while throwing amazing parties in one of the greatest places in the world then contact us at info@gibbonswhistler.com.
Watch this space world – Gibbons is growing.