Sales Support Associate

Statut Régulier, Temps plein

Emplacement Mississauga, Ontario

Description Du Poste Reporting To:

PC Manager - Mississauga

Key Accountabilities

(60%) Support The Sales Team By Performing Back-end Tasks. The Objective Is To Allow Salespeople To Focus On Sales More Efficiently And Productively, Targeting An Increase In Sales Return On Investment (ROI) And Customer Satisfaction

(25%) Constantly and consistently engage in activities to improve personal product knowledge, technical expertise and sales fundamentals in order to become an Account Manager

(15%) Work cooperatively with sales team to support the administration of sales functions when required

Duties

• Ensure all job functions are performed in accordance with the Standard Practice Instruction (SPI) Manual;

• Assist in, where necessary, the various functions in office sales and administration, including

• Work respectfully and diligently to grow existing business by promoting Noramco products and consistently offering our expertise and service;

• Deal with every customer complaint in an expedient manner and ensure they are satisfied with our resolution;

• Schedule work and allocate resources to ensure orders are fulfilled in an efficient manner and administration (data entry, paperwork) is completed according to company protocol;

• Ensure superior customer service is the objective during each customer interface;

• Stay informed of sales objectives, targeted product lines, required market-intel, vendor objectives, and competitor activities and actively promote new knowledge to management and teammates as deemed necessary;

• Measurable increase in Sales ROI (Gross margin/Sales cost).

• In addition to the previous duty, keep track of competitions prices and practices from primary and secondary research;

• Stay current in your profession and enroll in continuing education focused on sales strategies, account management principles:

• Learn from the sales team about best practices in sales and product solutions;

• Enroll in formal sales and related education courses to advance individual learning (Consult with your manager for suggestions);

• Engage in personal development activities (leadership seminars, time-management classes and other trainings not directly related to sales or technical aspects of the market).

• Continuously develop market, product and technical knowledge to remain up-to-date with various product lines (including vendor training) and industry changes:Generate sales leads to be evaluated and pursued by frontline sales team;

• Distribute Marketing materials to sales team when required;

• Assist in coordinating promotional events;

• Performs any other duties as required by management

Qualification

• Grade 12 minimum completed; Ideally 1-2 years of related experience;
• Strong communication and people skills, initiative;
• Good knowledge of Microsoft Office (Word, Excel, OUTLOOK);
• Interest and capability in performing sales duties and purchasing / inventory management functions as needed;
• Good knowledge of English written and spoken;
• Strong ability and desire to develop and grow skills.

This is a position with potential for growth.

Pourquoi se joindre à nous? On est un acteur majeur, engagé dans la transformation énergétique au Canada. Certifié* Great Place to Work®, on offre un environnement de travail convivial, de l’autonomie et du pouvoir décisionnel.

On Se Distingue Par Notre

• Partage annuel des profits offert à tous qui s’ajoute à notre rémunération concurrentielle : récompenser les victoires fait partie de notre culture.
• Solide réseau national permettant de réelles possibilités de grandir: nos gens font la différence.

Parmi Nos Avantages

• Programme d’assurances collectives flexible et complet qui s’adaptent aux besoins de chacun.
• Ressources santé disponibles 24/7: télémédecine et programme d’aide aux employés (PAE).
• REER collectif avec contribution de l’employeur et CELI.
• Programme de bourses d’études postsecondaires pour les enfants
• Lieux de travail munis de bornes de recharge.
• Programme de reconnaissance des années de service.

Joins la grande famille Guillevin : un groupe en plein essor. Viens faire la différence et y faire carrière.

Notre processus de recrutement assure l’égalité et la diversité. Prends note que seuls les candidats retenus seront contactés.

• Il s’agit d’une certification au sein d’une organisation plus grande.