About the role
Account Executive
Founded in 1991, JAN-PRO, is one of the largest commercial cleaning organizations in the world. Today, JAN-PRO comprises 12,000 + franchise owners who proudly serve over 56,000 customers across 10 different countries.
In terms of industry recognition, JAN-PRO is rated Excellent on Trustpilot and is regularly ranked as a top performing franchise in such publication as Entrepreneur Magazine. In fact, JAN-PRO remains the only franchise commercial cleaning company to be awarded #1 Commercial Cleaning Franchise for thirteen consecutive years by Entrepreneur Magazine’s Annual Franchise 500 Awards.
OUR CORE VALUES & PURPOSE:
At JAN-PRO of Southwestern Ontario, our success is built on a strong foundation of values that guide how we work, grow, and support one another:
- Growth - We are always growth-oriented. Success is our pillar, and failure is not an option.
- Family - JAN-PRO of Southwestern Ontario is a family. We lead with trust, loyalty, respect, and a collaborative, inclusive mindset.
- Can-Do Attitude - We show up with humility, confidence, and a willingness to face change and challenges head-on.
Our core purpose is simple but powerful: Empowering individuals and creating a safer society.
And our niche? Building a premium branded commercial cleaning franchise network.
These principles aren’t just words on a wall—they shape every decision we make and every relationship we build.
POSITION SCOPE:
We are looking for a motivated, self-driven and professional individual as an Account Executive who enjoys the challenge of building our reputation and growing our business in the Southwestern Ontario Region.
The successful candidate will be responsible for identifying new opportunities and following up on potential leads utilizing an award-winning sales process. The Account Executive sells commercial cleaning services to meet the needs of a variety of customer businesses, including banks, car dealerships, churches, department stores, hotels, medical facilities, office buildings, production facilities, tech companies, food industry, non-profit organizations, and schools, among others. This position’s primary responsibility is to meet/exceed individual/company account sales objectives.
If you have prior sales experience and a desire to expand your career, we want to hear from you.
ESSENTIAL DUTIES:
- Meet/exceed standards of professionalism and account sales objectives.
- Collaborate with Business Development & Operations/ Brand Standards teams to support new account start-ups.
- Collaborate with Business Development to achieve weekly appointment targets.
- Provides regular updates and information relating to daily activities and account status to the Regional Sales Director
- Develop, analyze, and communicate economic, competitive, and market reports.
- Works in cooperation with the Regional Sales Director to help achieve individual objectives
- Analyzes, collates, and presents information related to current market conditions and competition as requested by the Regional Sales Director
- Makes recommendations to the Regional Sales Director relating to effective sales methods and techniques
- Establishes and maintains accurate prospect and customer records in JAN-PRO’s CRM
- Prepares and reviews new business proposals with accuracy and professionalism
- Conduct sales calls, develop and deliver proposals, close new accounts, and manage a gray pipeline of past prospects and former customers within JAN-PRO’s CRM
- Self-generate appointments via networking, cold calling, lead sourcing, and direct mail activities and inputting new leads and updates in JAN-PRO’s CRM
- Proactively establish best-in-class sales processes, sales tracking, etc.
- Build teamwork and success
- Be an ambassador for JAN-PRO by representing the company professionally at all times when communicating with our customers, prospects, suppliers, and Certified Business Owners
- Performs other related duties as assigned
PREREQUISITE KNOWLEDGE, SKILLS, AND EDUCATION:
- Education: High School Diploma required; College Diploma preferred.
- Experience: Minimum of 2 years’ experience in sales, telemarketing, or administrative support within a sales environment.
- Communication: Excellent written and verbal communication skills in English.
- Technical Skills: Proficient in Microsoft Office Suite (Word, PowerPoint, Excel, Outlook) and comfortable with online and digital tools.
- CRM Knowledge: Familiarity with Customer Relationship Management (CRM) systems and the ability to maintain accurate client and prospect records.
- Presentation Skills: Strong ability to prepare and deliver persuasive presentations.
- Core Competencies:
- Leadership and initiative
- Analytical thinking and reporting
- Strategic planning and execution
- Relationship building and client engagement
- Problem-solving and adaptability
- Exceptional organizational and time management skills
OTHER REQUIREMENTS:
- G license required
- Ability to lift and move cleaning supplies and equipment (up to 50 lbs).
- Must be able to perform tasks that require standing, bending, and walking for extended periods
ENVIRONMENTAL EXPOSURE:
- Air conditioned/heated office environment
- Exposure to artificial interior lighting
- Low to medium level noise
- Exposure to hazards as typically found in office products and equipment
This job description is not intended to be all-inclusive and the employee will also perform other reasonably related business duties as assigned by immediate supervisor and other management as required. The Company reserves the right to revise or change duties as the need arises. This job description does not constitute a written or implied contract of employment.
About Jan-Pro Canada Est
Jan-Pro Canada Est opère au Québec depuis 1995 sous un modèle de franchises et est elle-même Franchisée du réputé réseau de franchises internationales « Jan-Pro International », propriété de « Premium Franchise Brands ». Jan-Pro International a été fondé en 1991 par M. Jacques Lapointe. Jan-Pro Canada Est couvre tout l’est du Canada, d’Ottawa à Halifax, compte plus de 500 franchisés dans son réseau et plus de 2500 clients, qui chaque jour, reçoivent les services d’entretien de la meilleure qualité qui soit.
Jan-Pro a un impact positif sur le chiffre d’affaires des entreprises, en éliminant les risques de santé sur les lieux de travail, en améliorant le bien-être des employés et en augmentant la durée de vie de leurs investissements; Nous travaillerons avec nos clients pour créer un horaire d’entretien professionnel, qui tient compte de leur budget et des besoins d’entretien de leur établissement; Nos clients vivent l’expérience d’un entretien fiable, abordable et digne de confiance pour leur environnement de travail. Nos Franchisés offrent un service qui s’ajuste à leur horaire et qui est bien fait à chaque fois; Les membres de nos équipes Franchisées d’entretien doivent se soumettre à des procédés de sélection rigoureux, incluant la vérification des antécédents criminels et de crédit. Nos équipes Franchisées sont donc entièrement cautionnées et certifiées par Jan-Pro.
En plus de nos services d’entretien commercial réguliers, nous offrons des services spéciaux comme: entretien des tapis et des planchers, décapage, cirage, lustrage et polissage de planchers, nettoyage de fenêtres, nettoyage de céramique et de coulis, la fourniture de produits, tels que les papiers hygiéniques, à main, produits, accessoires et équipements, et beaucoup plus! Contactez-nous pour en savoir d’avantage sur la liste complète des services offerts, nous saurons répondre à vos besoins!
About the role
Account Executive
Founded in 1991, JAN-PRO, is one of the largest commercial cleaning organizations in the world. Today, JAN-PRO comprises 12,000 + franchise owners who proudly serve over 56,000 customers across 10 different countries.
In terms of industry recognition, JAN-PRO is rated Excellent on Trustpilot and is regularly ranked as a top performing franchise in such publication as Entrepreneur Magazine. In fact, JAN-PRO remains the only franchise commercial cleaning company to be awarded #1 Commercial Cleaning Franchise for thirteen consecutive years by Entrepreneur Magazine’s Annual Franchise 500 Awards.
OUR CORE VALUES & PURPOSE:
At JAN-PRO of Southwestern Ontario, our success is built on a strong foundation of values that guide how we work, grow, and support one another:
- Growth - We are always growth-oriented. Success is our pillar, and failure is not an option.
- Family - JAN-PRO of Southwestern Ontario is a family. We lead with trust, loyalty, respect, and a collaborative, inclusive mindset.
- Can-Do Attitude - We show up with humility, confidence, and a willingness to face change and challenges head-on.
Our core purpose is simple but powerful: Empowering individuals and creating a safer society.
And our niche? Building a premium branded commercial cleaning franchise network.
These principles aren’t just words on a wall—they shape every decision we make and every relationship we build.
POSITION SCOPE:
We are looking for a motivated, self-driven and professional individual as an Account Executive who enjoys the challenge of building our reputation and growing our business in the Southwestern Ontario Region.
The successful candidate will be responsible for identifying new opportunities and following up on potential leads utilizing an award-winning sales process. The Account Executive sells commercial cleaning services to meet the needs of a variety of customer businesses, including banks, car dealerships, churches, department stores, hotels, medical facilities, office buildings, production facilities, tech companies, food industry, non-profit organizations, and schools, among others. This position’s primary responsibility is to meet/exceed individual/company account sales objectives.
If you have prior sales experience and a desire to expand your career, we want to hear from you.
ESSENTIAL DUTIES:
- Meet/exceed standards of professionalism and account sales objectives.
- Collaborate with Business Development & Operations/ Brand Standards teams to support new account start-ups.
- Collaborate with Business Development to achieve weekly appointment targets.
- Provides regular updates and information relating to daily activities and account status to the Regional Sales Director
- Develop, analyze, and communicate economic, competitive, and market reports.
- Works in cooperation with the Regional Sales Director to help achieve individual objectives
- Analyzes, collates, and presents information related to current market conditions and competition as requested by the Regional Sales Director
- Makes recommendations to the Regional Sales Director relating to effective sales methods and techniques
- Establishes and maintains accurate prospect and customer records in JAN-PRO’s CRM
- Prepares and reviews new business proposals with accuracy and professionalism
- Conduct sales calls, develop and deliver proposals, close new accounts, and manage a gray pipeline of past prospects and former customers within JAN-PRO’s CRM
- Self-generate appointments via networking, cold calling, lead sourcing, and direct mail activities and inputting new leads and updates in JAN-PRO’s CRM
- Proactively establish best-in-class sales processes, sales tracking, etc.
- Build teamwork and success
- Be an ambassador for JAN-PRO by representing the company professionally at all times when communicating with our customers, prospects, suppliers, and Certified Business Owners
- Performs other related duties as assigned
PREREQUISITE KNOWLEDGE, SKILLS, AND EDUCATION:
- Education: High School Diploma required; College Diploma preferred.
- Experience: Minimum of 2 years’ experience in sales, telemarketing, or administrative support within a sales environment.
- Communication: Excellent written and verbal communication skills in English.
- Technical Skills: Proficient in Microsoft Office Suite (Word, PowerPoint, Excel, Outlook) and comfortable with online and digital tools.
- CRM Knowledge: Familiarity with Customer Relationship Management (CRM) systems and the ability to maintain accurate client and prospect records.
- Presentation Skills: Strong ability to prepare and deliver persuasive presentations.
- Core Competencies:
- Leadership and initiative
- Analytical thinking and reporting
- Strategic planning and execution
- Relationship building and client engagement
- Problem-solving and adaptability
- Exceptional organizational and time management skills
OTHER REQUIREMENTS:
- G license required
- Ability to lift and move cleaning supplies and equipment (up to 50 lbs).
- Must be able to perform tasks that require standing, bending, and walking for extended periods
ENVIRONMENTAL EXPOSURE:
- Air conditioned/heated office environment
- Exposure to artificial interior lighting
- Low to medium level noise
- Exposure to hazards as typically found in office products and equipment
This job description is not intended to be all-inclusive and the employee will also perform other reasonably related business duties as assigned by immediate supervisor and other management as required. The Company reserves the right to revise or change duties as the need arises. This job description does not constitute a written or implied contract of employment.
About Jan-Pro Canada Est
Jan-Pro Canada Est opère au Québec depuis 1995 sous un modèle de franchises et est elle-même Franchisée du réputé réseau de franchises internationales « Jan-Pro International », propriété de « Premium Franchise Brands ». Jan-Pro International a été fondé en 1991 par M. Jacques Lapointe. Jan-Pro Canada Est couvre tout l’est du Canada, d’Ottawa à Halifax, compte plus de 500 franchisés dans son réseau et plus de 2500 clients, qui chaque jour, reçoivent les services d’entretien de la meilleure qualité qui soit.
Jan-Pro a un impact positif sur le chiffre d’affaires des entreprises, en éliminant les risques de santé sur les lieux de travail, en améliorant le bien-être des employés et en augmentant la durée de vie de leurs investissements; Nous travaillerons avec nos clients pour créer un horaire d’entretien professionnel, qui tient compte de leur budget et des besoins d’entretien de leur établissement; Nos clients vivent l’expérience d’un entretien fiable, abordable et digne de confiance pour leur environnement de travail. Nos Franchisés offrent un service qui s’ajuste à leur horaire et qui est bien fait à chaque fois; Les membres de nos équipes Franchisées d’entretien doivent se soumettre à des procédés de sélection rigoureux, incluant la vérification des antécédents criminels et de crédit. Nos équipes Franchisées sont donc entièrement cautionnées et certifiées par Jan-Pro.
En plus de nos services d’entretien commercial réguliers, nous offrons des services spéciaux comme: entretien des tapis et des planchers, décapage, cirage, lustrage et polissage de planchers, nettoyage de fenêtres, nettoyage de céramique et de coulis, la fourniture de produits, tels que les papiers hygiéniques, à main, produits, accessoires et équipements, et beaucoup plus! Contactez-nous pour en savoir d’avantage sur la liste complète des services offerts, nous saurons répondre à vos besoins!