UNIT: Union of Technical and Professional Office Employees of the City of Laval

JOB POSTING NUMBER: 1298

POSTING PERIOD: From 2025-08-25 to indefinite

DURATION: (One indefinite position and one position for a duration of 52 weeks)

SERVICE: Finance

DIVISION: Finance, Revenue

SALARY: Class 4 – $44,245.23 to $68,069.59 / year

SCHEDULE: 33.00 hours per week, DAY; TUESDAY to FRIDAY - 08:15 to 17:30 - B

WORK MODE: In-person

WORK LOCATION: Administration, Finance, 1333 BOUL CHOMEDEY Laval H7V 3Y1

The challenges that await you

Perform various tasks related to the assessment and collection of taxes and other revenues as well as the transmission of relevant information.

• You will inform the public at the counter or by phone, obtain relevant information, discuss with the taxpayer to resolve their tax issues and assist them in their procedures, and if necessary, you will make the required arrangements regarding adjustments and tax payments in accordance with established standards;
• You will prepare, based on written requests for information and in accordance with established standards, the relevant correspondence and send it to the requester;
• You will conduct various research with the different City Services to resolve tax adjustment requests;
• You will prepare, based on various information, the documents and information used for billing and various pricing such as: false alarms, pool rates, etc.;
• You will enter into the system, based on the issuance of certificates from the assessor and the adoption of municipal regulations as well as various supporting documents, the required adjustments for the purpose of modifying the collection role;
• You will conduct the necessary research to obtain useful information for sending accounts and tax statements and modify postal addresses if necessary;
• You will prepare, for validation and recording purposes, the collections of taxes and other revenues.

The ideal profile for us

• Hold a high school diploma;
• Having an AEC or D.E.C. in accounting is desirable;
• Possess one year of experience in customer service;
• Have experience in accounts receivable (asset);
• Have experience in cash handling (asset);
• Master the MS Office suite software (Excel, Word, Outlook).

Skills

• Customer orientation
• Autonomy
• Rigor
• Oral communication
• Interpersonal communications

The benefits of being part of our team

Choosing the City of Laval means working for the third largest city in Quebec on diverse and stimulating mandates. It also means having the opportunity to grow within a human, committed team that enjoys working with pleasure.

For this position, we offer competitive working conditions and social benefits:

• Work schedule allowing for a balance between work and personal life;
• Work location easily accessible with free parking;
• Employee Assistance Program (EAP).

Only those who meet the requirements will be contacted.

The City of Laval is committed to promoting an inclusive and equitable work environment as part of its employment equity program. It recognizes and values diversity in all its forms and invites women, people from visible and ethnic minorities, Indigenous peoples, and persons with disabilities to apply.

If you need special accommodations to participate in the selection process, please let us know as soon as you are invited.