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Senior Manager, Contracts Management

Xplore Inc.1 day ago
New Brunswick, Canada
Senior Level
Full-Time

About the role

Xplore Inc. is Canada’s fibre, 5G and satellite broadband company for rural living. Xplore is committed to the relentless pursuit of an improved broadband experience for all Canadians. Xplore is building a world-class fibre optic and 5G wireless network to enable innovative broadband services for better every day rural living, for today and future generations.

The Senior Manager, Contracts & Vendor Management leads the execution, governance, and continuous improvement of contract and vendor management practices across a multi-vendor environment. This role is accountable for driving team performance, strengthening vendor relationships, and ensuring contracts are executed with consistency, quality, and commercial discipline.

This is a high-impact leadership opportunity to shape contract and vendor strategy within a rapidly scaling national telecom organization, directly influencing how critical infrastructure gets built and delivered. Leading a team of Contracts Managers, this role balances people leadership with operational oversight, elevating team capability, improving vendor engagement, and ensuring the organization is viewed as a professional and reliable partner.

The successful candidate will be a hands-on leader who brings structure, clarity, and a focus on execution. This individual is proactive, detail-oriented, and motivated by improving both team effectiveness and external partner relationships.

Key Responsibilities Include

Team Leadership & Performance

Lead, coach, and develop a team of Contracts Managers, driving accountability and high performance Set clear expectations, monitor performance, and provide ongoing feedback and development Foster a culture of ownership, urgency, and solution-oriented execution

Vendor Management

Oversee vendor relationships to ensure effective, professional, and collaborative engagement Address vendor performance issues and drive accountability where required Ensure consistency and quality in all vendor-facing interactions Strengthen the organization’s reputation as a preferred partner

Contract Oversight & Governance

Provide oversight on contract execution, compliance, and risk management Partner with internal stakeholders (including Legal) on contract review and issue resolution Support negotiation strategies aligned with business objectives Ensure accuracy, consistency, and quality across all contract documentation

Process Improvement & Operations

Identify and implement improvements to workflows, tools, and team efficiency Standardize templates, processes, and documentation Ensure clarity in roles, responsibilities, and deliverables across the team Act as an escalation point for complex contract or vendor issues

Success Measures

Improved team performance, accountability, and engagement Stronger, more effective vendor relationships Increased consistency, efficiency, and quality in contract management High standard of documentation and communication

The Ideal Candidate Will Possess

Experience leading teams in contracts management, vendor management, or similar functions Strong people leadership skills with a track record of improving team performance Experience operating in multi-vendor, stakeholder-heavy environments Ability to influence, coach, and drive behavioural change High attention to detail and commitment to quality Background in telecom, infrastructure, construction, or related industries is an asset

Condition Of Employment

As a condition of employment and in order to comply with industry related data security standards, this position is subject to the successful completion of a Criminal Background Check. Details will be supplied to applicants as they move through the selection process.

Xplore is committed to creating an accessible environment and will accommodate disabilities during the selection process. Please let your recruiter know during the selection process of any accommodation needs.

About Xplore Inc.

Telecommunications
501-1000
Founded in 2004

For 20 years, Xplore has supported rural living by connecting and serving Canadians who live beyond the bigger city limits. We are continuing that legacy by using the newest technology to deliver quality high-speed Internet to rural communities.

From the smallest village to growing towns and cities, from the condo to the cottage and the many spaces in between, Xplore is bringing fibre and 5G to rural life – so that more rural Canadians can connect without compromise.

At Xplore, we’re all about putting our customers first. We get rural living. It’s our business – but it’s also in our blood. We’re headquartered in the small town of Woodstock, New Brunswick.

Connect with us: Instagram: https://www.instagram.com/xplore__ca/ Twitter: https://twitter.com/xplore_ca Facebook: https://www.facebook.com/xplore.ca YouTube: https://www.youtube.com/c/xplore_ca

Xplore est au service des gens qui ont choisi d'habiter hors des grands centres depuis 20 ans. À cet effet, nous utilisons les dernières avancées techniques pour offrir un accès Internet haute vitesse de première qualité à notre clientèle.

Du plus petit village aux municipalités régionales en pleine croissance, du chalet en pleine nature jusqu'à la douillette copropriété, vous pouvez compter sur nous pour vous fournir un accès Internet 5G et par fibre optique à la hauteur de vos attentes.

Nous connaissons bien les besoins de notre clientèle particulière, et nous sommes fiers de nos origines en région. D'ailleurs, notre siège social est toujours situé à Woodstock au Nouveau-Brunswick.

Communiquez avec nous : Twitter.com/xplore_ca Facebook.com/xplore.ca Instagram.com/xplore__ca YouTube.com/xplore_ca

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