Job Description Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express, as well as the PRESTO fare payment system. We are also building new and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major expansions to Toronto’s subway system, to get people where they need to go, better, faster and easier. Metrolinx is an agency of the Government of Ontario.

At Metrolinx, equity, diversity and inclusion are essential to living our values of serving with passion, thinking forward and playing as a team.

The Director, Business Systems provides senior management oversight for proactive and innovative optimization of Project Management Information Systems (PMIS) solutions and business systems relationships to drive a culture of continuous improvement, quality delivery, and accountability in support of CPG (GO/UP), and CPG (RT), and corporate business goals.

What will I be doing?

• Champions the development of an integrated enterprise PMIS solutions framework focused on building continuous quality improvement with associated elements to maintain compliance with corporate goals and regulatory requirements.
• Provides strategic analysis and advice to executive management on the existing architecture, potential new additions and/or rationalization of system architecture, based on new or evolving requirements.
• Directs a team of professionals to provide oversight in the management of PMIS; provides leadership to a team of subject matter experts (SMEs) in providing integrated PMIS solutions to end users; oversees the PMIS-related budget, ensuring associated financial accountability, schedule management, and quality control and assurance.
• Leads the provision of functional and operational requirements for end users and supervise user requests.
• Works closely with I&IT to assess new tool solutions against user business needs and provides product scans, based on business problems and processes.
• Builds relationships and trust with a variety of internal departments to establish annual objectives and performance indicators; coordinates with management to develop goals, objectives, and project action plans.
• Provides a compelling focus on PMIS standards that drives innovative leadership and management techniques for continuous improvement.
• Provides subject matter expertise to Metrolinx executives and senior management team on PMIS systems and plans.
• Supports the preparation and oversight of the PMIS-related budget, ensuring associated financial accountability.
• Manages operating budgets and monitors adherence to budget constraints; takes corrective actions to address issues with adherence to budget and schedule commitments.
• Leads the planning and assessment of needs, providing direction and oversight to consultant Application Management Services (AMS) resources to ensure an optimum use of external specialists.
• Provides senior leadership oversight and direction to staff and project teams (e.g. defines team member accountabilities, roles, responsibilities, and expectations); delivers timely feedback to ensure a cohesive and optimum use of team skills; manages staff and monitors work assignments for adherence to timelines and resource capacity; monitors the achievement of performance objectives; develops and implements action plans to address performance gaps.
• Establishes relationships with I&IT partners within Metrolinx, taking a proactive approach to exercising influence, as appropriate, to manage and achieve deliverables.

What Skills and Qualifications Do I Need?

• Completion of a Bachelor degree in Engineering / IT or a related discipline, or a combination of education, training and experience deemed equivalent
• Demonstrated experience in project management, PMIS applications systems implementation and configuration. Experience in the Transit sector an asset. Experience managing staff/teams
• Project Management Institute (PMI) or Project Management Professional (PMP) certification and/or process re-engineering certifications; Certified Implementation Specialist by Oracle
• Implementation Certification for Unifier, P6 & EcoSys, InEight & Primavera Risk Analysis & Reporting tools is a strong asset
• Demonstrated knowledge of project management principles and concepts to develop various project management processes and procedures and to monitor project adherence to timelines and objectives across all Project management functional areas such as Time management, Risk Management, Cost management, Contract management, Document Management & Portfolio Management.
• Recognized PMIS expertise to help plan, execute and close project management goals, including the use of PMIS for budget framework (estimating costs), creating schedules and defining the scope baseline, collecting information/data to execute project management.

Don’t Meet Every Requirement? If you’re excited about working with Metrolinx but your past experience doesn’t quite align with every qualification of this posting, we encourage you to apply. You just might be the right candidate for this or other roles. We are always looking for great talent to join our team.

We invite all interested individuals to apply and encourage applications from members of equity-deserving communities, including those who identify as Indigenous, Black, racialized, women, people with disabilities, and people with diverse gender identities, expressions and sexual orientations.

Accommodation We value the unique skills and experiences each person brings to Metrolinx and are committed to creating and maintaining an inclusive and accessible environment. We are committed to the requirements of the Accessibility for Ontarians with Disabilities Act so if you require accommodation during the hiring process, please let our Recruitment team know by contacting us at: 416-202-5601 or email hr.recruitment@metrolinx.com .

Application Process All applicants must be legally entitled to work in Canada. Metrolinx will be using email to communicate with you for all job competitions. It is your responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time-sensitive correspondence, we recommend that you check your email regularly. If no response is received, we will assume you are no longer interested in pursuing the opportunity. Please be advised that a Criminal Record Check may be required of the successful candidate.

For Internal applicants, with the recent implementation of the Internal Mobility Policy, the internal recruitment process has changed for non-union roles. Candidates must be in their current role for 12 months prior to applying for another role and each applicant must be in good standing (not participating in a Performance Improvement Plan). Please review all provisions of the policy before submitting your application.

Should it be determined that any background information provided is misleading, inaccurate or incorrect, Metrolinx reserves the right to discontinue with the consideration of your application.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

WE ARE AN EQUITABLE AND INCLUSIVE EMPLOYER.