Animal Care Attendant, Receptionist, Secord Animal Hospital
Top Benefits
About the role
Animal Care Attendant, Receptionist
Location: Toronto, ON
Compensation: $17.85 to $25.00 per hour, depending on experience
Employment Type: Full-time
Position Type: Existing position
Secord Animal Hospital is currently welcoming a full-time customer service-focused Animal Care Attendant, Receptionist to join our team. This great opportunity includes a range of responsibilities that directly contribute to the efficient and effective daily operation of the hospital. Your primary responsibility is to ensure our clients and their pets feel welcomed, expertly cared for, and appreciated!
- Customer service functions, including greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
- Scheduling and confirming appointments.
- Placing outbound calls for follow-ups and reaching out to prospective clients.
- Presenting and explaining fees, including processing payments.
- Recommending, selecting, and obtaining products and services, including prescriptions.
- Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control).
- Managing medical records, charts, reports and correspondence.
- Hospital maintenance (including removal of animal waste) and ensuring that the facility is neat and clean at all times—both inside and outside.
- Assisting Veterinarians and Technicians with various tasks and the treatment of pet patients
- Providing compassionate care duties, including feeding and walking patients
- General hospital maintenance, including cleaning kennels
What VCA Canada Offers
- A caring culture of Wellness and Appreciation!
- Competitive wages and benefits!
- Employer match (5%) group RRSP plan – Planning for your future just got easier with VCA Canada!
- Wellness days, sick days, and vacation time
- Annual uniform allowance
- Exceptional career development: there is room to grow here!
- Referral Bonus Rewards
- E-tools to assist with meditation, better sleep, exercise, and focus
- Virtual health care (telemedicine) offering quick access to quality care
- Opportunities to give back in your community through VCA initiatives
- Generous personal pet care discounts
- And more!
Click “Apply Now” VCA Canada is committed to providing an inclusive and diverse workplace and is an equal opportunity employer. If you require any assistance, please let us know. If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
About VCA Animal Hospitals
A leader in veterinary care, VCA Animal Hospitals is committed to taking care of the future of veterinary medicine. We are a family of hometown animal hospitals determined to positively impact pets, people and our communities. From general practice to emergency and specialty care, VCA delivers world-class medicine and hometown care to more than four million pets each year. We invest in cutting-edge tools, training and technology that enable Associates across our national network of hospitals to lead the industry today and into tomorrow. Among our talented 35,000 Associates are nearly 7,000 veterinarians – including 430 who are board-certified specialists – nearly 4,000 credentialed technicians and over 10,000 veterinary assistants – all dedicated to giving pets the very best in medical care.
As part of the Mars Veterinary Health family of brands, VCA is taking care of the future of veterinary medicine to help achieve the Mars Petcare Purpose—A Better World for Pets™. To learn more about VCA, visit: www.vca.com or find us on Facebook, Instagram, Twitter and LinkedIn.
Animal Care Attendant, Receptionist, Secord Animal Hospital
Top Benefits
About the role
Animal Care Attendant, Receptionist
Location: Toronto, ON
Compensation: $17.85 to $25.00 per hour, depending on experience
Employment Type: Full-time
Position Type: Existing position
Secord Animal Hospital is currently welcoming a full-time customer service-focused Animal Care Attendant, Receptionist to join our team. This great opportunity includes a range of responsibilities that directly contribute to the efficient and effective daily operation of the hospital. Your primary responsibility is to ensure our clients and their pets feel welcomed, expertly cared for, and appreciated!
- Customer service functions, including greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
- Scheduling and confirming appointments.
- Placing outbound calls for follow-ups and reaching out to prospective clients.
- Presenting and explaining fees, including processing payments.
- Recommending, selecting, and obtaining products and services, including prescriptions.
- Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control).
- Managing medical records, charts, reports and correspondence.
- Hospital maintenance (including removal of animal waste) and ensuring that the facility is neat and clean at all times—both inside and outside.
- Assisting Veterinarians and Technicians with various tasks and the treatment of pet patients
- Providing compassionate care duties, including feeding and walking patients
- General hospital maintenance, including cleaning kennels
What VCA Canada Offers
- A caring culture of Wellness and Appreciation!
- Competitive wages and benefits!
- Employer match (5%) group RRSP plan – Planning for your future just got easier with VCA Canada!
- Wellness days, sick days, and vacation time
- Annual uniform allowance
- Exceptional career development: there is room to grow here!
- Referral Bonus Rewards
- E-tools to assist with meditation, better sleep, exercise, and focus
- Virtual health care (telemedicine) offering quick access to quality care
- Opportunities to give back in your community through VCA initiatives
- Generous personal pet care discounts
- And more!
Click “Apply Now” VCA Canada is committed to providing an inclusive and diverse workplace and is an equal opportunity employer. If you require any assistance, please let us know. If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
About VCA Animal Hospitals
A leader in veterinary care, VCA Animal Hospitals is committed to taking care of the future of veterinary medicine. We are a family of hometown animal hospitals determined to positively impact pets, people and our communities. From general practice to emergency and specialty care, VCA delivers world-class medicine and hometown care to more than four million pets each year. We invest in cutting-edge tools, training and technology that enable Associates across our national network of hospitals to lead the industry today and into tomorrow. Among our talented 35,000 Associates are nearly 7,000 veterinarians – including 430 who are board-certified specialists – nearly 4,000 credentialed technicians and over 10,000 veterinary assistants – all dedicated to giving pets the very best in medical care.
As part of the Mars Veterinary Health family of brands, VCA is taking care of the future of veterinary medicine to help achieve the Mars Petcare Purpose—A Better World for Pets™. To learn more about VCA, visit: www.vca.com or find us on Facebook, Instagram, Twitter and LinkedIn.