Requisition ID: 191905
Career Group: Corporate Office Careers
Job Category: Loyalty & Customer Analytics
Travel Requirements: 0 - 10%
Job Type: Full-Time

Country: Canada (CA)
Province: Nova Scotia; Ontario
City: Stellarton, Mississauga
Location: Foord St. Office, Tahoe Office

Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community impact.

Our family of 128,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better – great experiences, families, communities, and our employees. We are a family nurturing families.

A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1,600 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drug Stores or another of our great banners but we are all one extended family.

Here’s where you’ll be focusing:

• Supplier Funding Strategy & Execution Lead the development and execution of the annual Scene+ supplier funding budget across all English Canada and Quebec banners and regions. Collaborate with cross-functional teams to establish funding targets and support Loyalty Managers in crafting banner-specific budgets. Drive supplier engagement strategies and negotiate impactful funding agreements that monetize the program and support strategic investments.
• Financial Oversight & Reconciliation Ensure financial accuracy and accountability by overseeing supplier contract inputs, payment approvals, and reconciliation processes. Partner with Finance and Sourcing teams to manage year-end revenue recognition and resolve billing discrepancies. Your expertise will be pivotal in maintaining financial integrity and optimizing supplier contributions.
• Stakeholder Engagement & Reporting Deliver insightful leadership updates and strategic guidance to Merchandising leads and Loyalty Managers. Lead the deployment and continuous enhancement of supplier issuance reporting, fostering deeper engagement and transparency. Collaborate with leadership to identify new opportunities and drive program success through data-driven decision-making.
• Customer-Facing Program Development Innovate and lead the creation of direct-to-customer product offers for My Grocery Offers / Mes Offres IGA. Optimize offer deployment processes in partnership with Marketing Technology. Your vision will shape multi-channel communications, elevate customer loyalty experiences and drive incremental sales.
• Employee Loyalty Engagement Own the Teammate Exclusives program – its annual plan and budget and multi-channel communications providing employees with much-valued bonus Scene+ points, free products and more. Drive employee sign-ups, participation and overall loyalty program engagement.

#LI-CF2
#LI-Hybrid

What you have to offer:

• 7+ years experience in loyalty, merchandising or related

• Strong project management and relationship building skills

• Strong financial acumen and analytical skills

• Ability to manage relationships & negotiations with cross functional teams and supplier partners

• Ability to effectively manage marketing activities, incl. identifying opportunities and influence others, internal and external to organization, incl. loyalty marketing managers, category merchants

• Ability to gather insights from Tableau dashboards (familiarity with Tableau)

• Familiarity with SAP and related information management systems

• Fluent in MS Office

• Excellent oral & written communication skills

• Experience in confidently presenting to senior leadership

• Retail grocery experience an asset

• Strong understanding of supplier billing systems and processes an asset

• Knowledge of merchandising tools and processes an asset

• Bilingual French (an asset)

At Sobeys we require our teammates to have the ability to adhere to a hybrid work model that requires your presence at one of our office locations at least three days per week. This requirement is integral to our commitment to team collaboration and the overall success of our office culture.

We offer a comprehensive Total Rewards package, which varies by role and designed to help our teammates to live better – physically, financially and emotionally.

Some websites share our job opportunities and may provide salary estimates without our knowledge. These estimates are based on similar jobs and postings for general comparison, but these numbers are not provided by our organization nor monitored for accuracy.

We will consider factors such as your working location, work experience and skills as well as internal equity, and market conditions to ensure the selected candidate is paid fairly and competitively. We look forward to discussing the specific compensation details relevant to this role with candidates who are selected to move forward in the recruitment process.

Our Total Rewards programs, for full-time teammates, goes well beyond your paycheque:

• Competitive Benefits Package, tailored to meet your needs, including health and dental coverage, life, short- and long-term disability insurance.

• Access to Virtual Health Care Platform and Employee and Family Assistance Program.

• A Retirement and Savings Plan that provides you with the opportunity to build and add value to your savings.

• A 10% in-store discount at our participating banners and access to a wide range of other discount programs, making your purchases more affordable.

• Learning and Development Resources to fuel your professional growth.

• Parental leave top-up

• Paid Vacation and Days-off

We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.