Food Safety & Quality Control Manager
Top Benefits
About the role
We are looking for a Food Safety & Quality Manager to lead our SQF-based Food Safety & Quality System and oversee all Quality Assurance programs across the organization.
This role provides hands-on leadership to the QA team, ensures regulatory and customer compliance, and drives continuous improvement in food safety, quality, and audit performance.
You Will:
- Manage all food safety and quality programs, ensuring compliance with SQF, HACCP, GMPs, and regulatory standards.
- Identify and resolve quality issues, lead corrective and preventive actions.
- Maintain QC documentation, conduct packaging/labelling reviews, and deliver staff training.
- Monitor regulatory changes and ensure ongoing compliance.
- Lead internal audits and support external audits across all facilities.
- Maintain the audit calendar, track corrective actions, and report results to leadership.
- Act as the primary contact for auditors and regulatory bodies.
- Lead, coach, and develop the QA team.
- Support R&D and new product development from a quality perspective.
- Lead root cause analysis and manage customer complaint investigations.
- Work with suppliers on raw material quality issues.
- Participate in safety training and committees; act as the onsite Intermediate First Aid Attendant.
- Support facility opening/closing procedures and other operational needs.
You Bring:
- 4+ years in food or beverage manufacturing.
- Minimum 1 year of supervisory experience.
- Strong audit leadership.
- Expertise in SQF, HACCP, GMPs, regulatory compliance and food safety program management.
- Knowledge of CFIA, FDA, and Health Canada regulations.
- Familiarity with OHS requirements.
- Excellent communication and cross-functional collaboration.
- Analytical problem-solving, attention to detail, and resilience under pressure.
We Offer:
- 4 weeks of paid vacation to start
- Participation in our Group Benefits Program
- Eligibility to participate in our Vacation Purchase Program
- 1 paid Volunteer Day each year
- Growth opportunities and a rewarding career with a Canadian business that takes pride in giving back to community
- Employee pricing on our product line-up
- Free, on-site parking
- A fun and supportive environment with opportunities for learning and development
- And…a workplace filled with the aroma of coffee….all day…every day
Applications are welcomed from all individuals, including women, Indigenous people, persons with disabilities, visible minorities, people of all sexual orientations and gender identities, and others who may contribute to the further diversification of our company.
Canadian Citizens and Permanent Residents will be given priority.
Not the right fit? Search for Food Safety & Quality Control Manager jobs in Richmond, British Columbia
About Canterbury Coffee Corporation
Canterbury Coffee began in 1981 as a micro roaster in Richmond, BC. When we opened our doors, we roasted only 100% Arabica coffees - a decision that still stands today.
The company's core business is the roasting, packaging and sale of specialty grade coffees and related beverage products to the foodservice, coffee house and grocery segments through a network of Canterbury operated sales and distribution branches and a number of authorized distributors across Canada.
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Food Safety & Quality Control Manager
Top Benefits
About the role
We are looking for a Food Safety & Quality Manager to lead our SQF-based Food Safety & Quality System and oversee all Quality Assurance programs across the organization.
This role provides hands-on leadership to the QA team, ensures regulatory and customer compliance, and drives continuous improvement in food safety, quality, and audit performance.
You Will:
- Manage all food safety and quality programs, ensuring compliance with SQF, HACCP, GMPs, and regulatory standards.
- Identify and resolve quality issues, lead corrective and preventive actions.
- Maintain QC documentation, conduct packaging/labelling reviews, and deliver staff training.
- Monitor regulatory changes and ensure ongoing compliance.
- Lead internal audits and support external audits across all facilities.
- Maintain the audit calendar, track corrective actions, and report results to leadership.
- Act as the primary contact for auditors and regulatory bodies.
- Lead, coach, and develop the QA team.
- Support R&D and new product development from a quality perspective.
- Lead root cause analysis and manage customer complaint investigations.
- Work with suppliers on raw material quality issues.
- Participate in safety training and committees; act as the onsite Intermediate First Aid Attendant.
- Support facility opening/closing procedures and other operational needs.
You Bring:
- 4+ years in food or beverage manufacturing.
- Minimum 1 year of supervisory experience.
- Strong audit leadership.
- Expertise in SQF, HACCP, GMPs, regulatory compliance and food safety program management.
- Knowledge of CFIA, FDA, and Health Canada regulations.
- Familiarity with OHS requirements.
- Excellent communication and cross-functional collaboration.
- Analytical problem-solving, attention to detail, and resilience under pressure.
We Offer:
- 4 weeks of paid vacation to start
- Participation in our Group Benefits Program
- Eligibility to participate in our Vacation Purchase Program
- 1 paid Volunteer Day each year
- Growth opportunities and a rewarding career with a Canadian business that takes pride in giving back to community
- Employee pricing on our product line-up
- Free, on-site parking
- A fun and supportive environment with opportunities for learning and development
- And…a workplace filled with the aroma of coffee….all day…every day
Applications are welcomed from all individuals, including women, Indigenous people, persons with disabilities, visible minorities, people of all sexual orientations and gender identities, and others who may contribute to the further diversification of our company.
Canadian Citizens and Permanent Residents will be given priority.
Not the right fit? Search for Food Safety & Quality Control Manager jobs in Richmond, British Columbia
About Canterbury Coffee Corporation
Canterbury Coffee began in 1981 as a micro roaster in Richmond, BC. When we opened our doors, we roasted only 100% Arabica coffees - a decision that still stands today.
The company's core business is the roasting, packaging and sale of specialty grade coffees and related beverage products to the foodservice, coffee house and grocery segments through a network of Canterbury operated sales and distribution branches and a number of authorized distributors across Canada.