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Security Officer (Full Time) - Civic Hotel

Civic Hotel4 days ago
Surrey, BC
Mid Level
Full-Time

Top Benefits

Competitive wages
Generous hotel/dining discounts worldwide
Career advancement opportunities

About the role

Civic Hotel, Autograph Collection, is a bold, independent boutique hotel in the heart of Surrey City Centre, steps from Surrey Central SkyTrain. Inspired by BC’s artistry, culture and flavours, Civic brings a distinct hospitality experience to travellers, locals and the community around us.

We are looking for people who care about great service, take pride in the details, and enjoy being part of a busy, guest-focused team.

Who You Are

  • You care about creating a warm, seamless guest experience
  • You take pride in great hospitality, and the small details that make a stay memorable
  • You are a team player, enjoy collaborating with colleagues, and bring a positive, professional attitude to the team
  • You can multitask and enjoy a fast-paced environment
  • You are authentic, brave, accountable and detail-oriented

Why Join Our Team?

  • Competitive wages
  • Generous hotel and dining discounts at thousands of Marriott properties worldwide
  • Career advancement with the hotel and our diverse group of companies
  • Extended Health and Dental coverage
  • Health Care Spending Account
  • Wellness Spending Account
  • Convenient location steps from Surrey Central SkyTrain Station
  • Company events, including our annual Holiday Party

Apply now to discover your next career move!

Role Summary

Reporting to the Security Supervisor, this role will be responsible for the safety and security of staff, guests, property and equipment at 3 Civic Plaza/Civic Hotel - Autograph Collection

Key Accountabilities

Provide excellent service to guests, residents, employees and the general public

Maintain safety and protect the facility and property from any real or perceived threats

Proactively patrol and monitor the property to prevent fire, theft, and vandalism

Monitor all access points and provide access as needed

Assist the public, contractors and others in accessing the facility

Conduct routine visual inspections of the building (maintenance issues, repairs, etc)

Respond to all building/hotel emergencies, including guest and facility related emergencies

Assist with the emergency procedures, including fire alarms, evacuation or lockdown

Complete Incident Reports and Administrative duties as required

Perform other related duties as required

Education and Experience

Valid BC Security Worker License

Occupational First Aid Level 1

Minimum of 3 years’ experience in a similar role in the Hotel, Residential or customer service industry

Skills and Abilities

Mentally and physically able to deal with assigned tasks

Physically able to withstand extensive periods of walking, sitting, and standing

Ability to work day, afternoon and overnight shifts as required

Ability to work independently with minimal supervision as well as part of a team

Knowledge of CCTV and access control systems

Excellent Service attitude, Communication and conflict resolution skills

Fluent in English with additional language(s) an asset.

CIV1

About Civic Hotel

Hospitality
11-50

Civic Hotel, Autograph Collection®, is an independent, boutique hotel in the heart of a new Surrey City Centre where local business welcomes the world. With 144 guest rooms, state-of-the-art conference and meeting space, a rooftop deck and premium amenities and services — all served by a curated culinary experience.

Our people embody our spirit; each person has their own background, personality, and style, all with an eye for excellence, professionalism, and friendliness. Every interaction leaves our guests delighted and excited to return, which is the motivation behind the service we provide. We've created an awe-inspiring, high-tech hotel, and we are filling it with people who are passionate about creating a seamless guest experience.

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