About the role
________________________________________
Key Responsibilities
Reception & Front Desk
- Greet and assist residents, families, visitors, and external partners
- Answer and direct phone calls; provide general information
- Receive and distribute mail and deliveries
- Schedule meetings, appointments, and resident transportation
- Enter maintenance requests into the computerized system
- Build positive relationships with residents through daily interactions
Administrative & Office Support
- Data entry, filing, document preparation, and record maintenance
- Maintain organized paper and electronic filing systems
- Order and manage office supplies
- Assist with newsletters, welcome packages, calendars, and communications
- Assist with admission/discharge processes
- Track “extra charges” and maintain documentation
- Coordinate parking, storage, and garden usage
Financial & Data Entry Support
- Support invoicing, receipts, deposits, and record tracking
- Assist with basic accounts receivable documentation
- Use Excel, databases, and accounting software
Leadership Support
- Provide administrative support to the Executive Director and leadership team
- Prepare and distribute agendas and materials
- Assist with special projects and cross department coordination
________________________________________
Qualifications
Education & Experience
- High School Diploma required
- Post-secondary education in business, office administration, or related field is an asset
- Experience in administrative, reception, or customer service roles
- Experience working with seniors or in healthcare is an asset
Technical Skills
- Intermediate proficiency in Microsoft Office (Outlook, Word, Excel)
- Competent with office equipment and databases
- Experience with Sage 50 (Canada) is an asset
Interpersonal Skills
- Professional communication skills (written and verbal)
- Strong organization, accuracy, and attention to detail
- Ability to maintain confidentiality
- Warm, patient, and service-oriented
________________________________________
Working Conditions
- Part-time
- Office-based role with frequent interaction across the campus
- Combination of desk work and movement throughout the residence
- Occasional schedule flexibility required
________________________________________
How to Apply
If this opportunity is of interest, please submit your resume along with an expression of interest for consideration to hr@martindaleplace.com
Martindale Place accommodates the needs of job applicants throughout the recruitment and selection process in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.
About Martindale Place
Martindale Place is a unique, 60 Plus, Not for Profit Retirement Community where Christian values are appreciated and excellent housing is provided. It’s a safe and friendly environment, which allows seniors to sustain their independent life-style without the worries and costs of maintaining a home. Martindale Place consists currently of 118 units and is located in St Catharines, ON. We are preparing to begin construction of an additional 70 units that will provide the opportunity for residents to live independently with enhanced services, including meals, housekeeping and laundry.
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About the role
________________________________________
Key Responsibilities
Reception & Front Desk
- Greet and assist residents, families, visitors, and external partners
- Answer and direct phone calls; provide general information
- Receive and distribute mail and deliveries
- Schedule meetings, appointments, and resident transportation
- Enter maintenance requests into the computerized system
- Build positive relationships with residents through daily interactions
Administrative & Office Support
- Data entry, filing, document preparation, and record maintenance
- Maintain organized paper and electronic filing systems
- Order and manage office supplies
- Assist with newsletters, welcome packages, calendars, and communications
- Assist with admission/discharge processes
- Track “extra charges” and maintain documentation
- Coordinate parking, storage, and garden usage
Financial & Data Entry Support
- Support invoicing, receipts, deposits, and record tracking
- Assist with basic accounts receivable documentation
- Use Excel, databases, and accounting software
Leadership Support
- Provide administrative support to the Executive Director and leadership team
- Prepare and distribute agendas and materials
- Assist with special projects and cross department coordination
________________________________________
Qualifications
Education & Experience
- High School Diploma required
- Post-secondary education in business, office administration, or related field is an asset
- Experience in administrative, reception, or customer service roles
- Experience working with seniors or in healthcare is an asset
Technical Skills
- Intermediate proficiency in Microsoft Office (Outlook, Word, Excel)
- Competent with office equipment and databases
- Experience with Sage 50 (Canada) is an asset
Interpersonal Skills
- Professional communication skills (written and verbal)
- Strong organization, accuracy, and attention to detail
- Ability to maintain confidentiality
- Warm, patient, and service-oriented
________________________________________
Working Conditions
- Part-time
- Office-based role with frequent interaction across the campus
- Combination of desk work and movement throughout the residence
- Occasional schedule flexibility required
________________________________________
How to Apply
If this opportunity is of interest, please submit your resume along with an expression of interest for consideration to hr@martindaleplace.com
Martindale Place accommodates the needs of job applicants throughout the recruitment and selection process in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.
About Martindale Place
Martindale Place is a unique, 60 Plus, Not for Profit Retirement Community where Christian values are appreciated and excellent housing is provided. It’s a safe and friendly environment, which allows seniors to sustain their independent life-style without the worries and costs of maintaining a home. Martindale Place consists currently of 118 units and is located in St Catharines, ON. We are preparing to begin construction of an additional 70 units that will provide the opportunity for residents to live independently with enhanced services, including meals, housekeeping and laundry.