Top Benefits
About the role
Music. People. Connected
We’re Hiring!
Account Manager
Toronto, ON www.entandemlicensing.com Full-time Hybrid Replacement role English, with French/English Bilingualism preferred Salary range: $61,200 - $ 65,000 WHO WE ARE Entandem is a joint venture between Re:Sound and SOCAN. Entandem simplifies music licenses for Canadian organizations and businesses that use recorded and/or live music to make their business or event better. Entandem licensing ensures that those who made the music are compensated.
OUR COMMITMENT TO DIVERSITY, EQUITY, INCLUSION, AND ANTI-RACISM
Entandem thrives with a variety of viewpoints, identities, and backgrounds, and we are committed to anti-racism. Everyone is welcome to apply for our wide range of roles, regardless of gender identity, gender expression, ethnicity, race, age, culture, sexual orientation, religious belief, or physical ability. WHY WORK WITH US? Make a difference by supporting and collaborating with a vibrant and creative community Enjoy many options for workplace flexibility and work-life balance Get involved in the rapidly changing creative space Advocate for and empower the creative community Together, we’ll help music creators earn more income and make a living WHAT WE OFFER 35-hour workweek schedule (possible flexible work options i.e., 4-day work week (position based) Twelve paid sick days annually (including five personal days) Access to SOCAN’s Toronto fitness facility Annual Performance Incentive bonus (dependent on a personal and company performance) Defined contribution Pension Plan Comprehensive, health and dental benefits program Inclusive and collaborative working environment ABOUT THE ROLE The Account Manager is responsible for managing licensee accounts, including generating invoices, processing payments, and reducing Entandem’s accounts receivable in accordance with established policies and procedures. The role provides a high level of support to licensees while contributing to individual, team, and departmental targets.
RESPONSIBILITIES
Contribute to the achievement of the department’s annual budget by managing and reducing total accounts receivable. Meet established individual quarterly targets. Initiate collection calls with licensees in advance of reporting and payment deadlines. Generate invoices and apply payments to licensee accounts. Conduct outbound accounts receivable calls with existing licensees. Receive and resolve inbound calls from licensees. Complete detailed accounts receivable data entry, including verifying, recording, updating, and processing customer applications, invoices, documents, payments, and account records in accordance with established policies and procedures. Manage and maintain licensee accounts, including documenting all account-related contacts and correspondence. Address and resolve licensee complaints. Review, analyze, and prioritize monthly accounts receivable reports, as required. Escalate accounts when appropriate and in accordance with established procedures. Support Entandem’s External Unit through collaboration and guidance. Participate in team and departmental projects and meetings. Perform other duties as required.
EDUCATION, EXPERIENCE & SKILLS
Basic knowledge of accounting principles. Strong internet navigation and research skills. Advanced proficiency with Microsoft Word, Excel, and Outlook. Excellent time-management and organizational skills. Previous data-entry experience.
COMPETENCIES
Detail oriented Strong communicator Results oriented Service oriented Analytical skills Flexible and efficient
Not the right fit? Search for Account Manager jobs in Toronto, Ontario, Canada
About SOCAN
SOCAN is a rights management organization that links more than four million songwriters, composers and music publishers worldwide. We do this by administering licenses for the public performance and reproduction of their work. The money collected from these licenses is distributed as royalties to the music creators and publishers who have rightfully earned them in Canada and worldwide.
More than 250 employees work with SOCAN. We are a team dedicated to supporting the national and global music ecosystem through our creativity, innovation, commitment, and passion in an ever-changing music and business landscape. We support SOCAN members from offices in Toronto, Vancouver, Montréal, Nashville and Los Angeles.
We love music and believe that the songwriters, composers and music publishers provide an essential and priceless aspect of national pride and culture. This belief permeates our work and heavily influences a workplace culture of which we are immensely proud.
As we blaze trails during one of the fastest-changing times in our industry, we continue to revolutionize and modernize music monetization through state-of-the-art, innovative technology.
SOCAN is Canada’s largest member-based rights management organization. We’re always looking for innovative, industrious, and creative new team members, who share our passion and commitment.
Visit SOCAN.com to learn more about what we do.
Similar Jobs
Top Benefits
About the role
Music. People. Connected
We’re Hiring!
Account Manager
Toronto, ON www.entandemlicensing.com Full-time Hybrid Replacement role English, with French/English Bilingualism preferred Salary range: $61,200 - $ 65,000 WHO WE ARE Entandem is a joint venture between Re:Sound and SOCAN. Entandem simplifies music licenses for Canadian organizations and businesses that use recorded and/or live music to make their business or event better. Entandem licensing ensures that those who made the music are compensated.
OUR COMMITMENT TO DIVERSITY, EQUITY, INCLUSION, AND ANTI-RACISM
Entandem thrives with a variety of viewpoints, identities, and backgrounds, and we are committed to anti-racism. Everyone is welcome to apply for our wide range of roles, regardless of gender identity, gender expression, ethnicity, race, age, culture, sexual orientation, religious belief, or physical ability. WHY WORK WITH US? Make a difference by supporting and collaborating with a vibrant and creative community Enjoy many options for workplace flexibility and work-life balance Get involved in the rapidly changing creative space Advocate for and empower the creative community Together, we’ll help music creators earn more income and make a living WHAT WE OFFER 35-hour workweek schedule (possible flexible work options i.e., 4-day work week (position based) Twelve paid sick days annually (including five personal days) Access to SOCAN’s Toronto fitness facility Annual Performance Incentive bonus (dependent on a personal and company performance) Defined contribution Pension Plan Comprehensive, health and dental benefits program Inclusive and collaborative working environment ABOUT THE ROLE The Account Manager is responsible for managing licensee accounts, including generating invoices, processing payments, and reducing Entandem’s accounts receivable in accordance with established policies and procedures. The role provides a high level of support to licensees while contributing to individual, team, and departmental targets.
RESPONSIBILITIES
Contribute to the achievement of the department’s annual budget by managing and reducing total accounts receivable. Meet established individual quarterly targets. Initiate collection calls with licensees in advance of reporting and payment deadlines. Generate invoices and apply payments to licensee accounts. Conduct outbound accounts receivable calls with existing licensees. Receive and resolve inbound calls from licensees. Complete detailed accounts receivable data entry, including verifying, recording, updating, and processing customer applications, invoices, documents, payments, and account records in accordance with established policies and procedures. Manage and maintain licensee accounts, including documenting all account-related contacts and correspondence. Address and resolve licensee complaints. Review, analyze, and prioritize monthly accounts receivable reports, as required. Escalate accounts when appropriate and in accordance with established procedures. Support Entandem’s External Unit through collaboration and guidance. Participate in team and departmental projects and meetings. Perform other duties as required.
EDUCATION, EXPERIENCE & SKILLS
Basic knowledge of accounting principles. Strong internet navigation and research skills. Advanced proficiency with Microsoft Word, Excel, and Outlook. Excellent time-management and organizational skills. Previous data-entry experience.
COMPETENCIES
Detail oriented Strong communicator Results oriented Service oriented Analytical skills Flexible and efficient
Not the right fit? Search for Account Manager jobs in Toronto, Ontario, Canada
About SOCAN
SOCAN is a rights management organization that links more than four million songwriters, composers and music publishers worldwide. We do this by administering licenses for the public performance and reproduction of their work. The money collected from these licenses is distributed as royalties to the music creators and publishers who have rightfully earned them in Canada and worldwide.
More than 250 employees work with SOCAN. We are a team dedicated to supporting the national and global music ecosystem through our creativity, innovation, commitment, and passion in an ever-changing music and business landscape. We support SOCAN members from offices in Toronto, Vancouver, Montréal, Nashville and Los Angeles.
We love music and believe that the songwriters, composers and music publishers provide an essential and priceless aspect of national pride and culture. This belief permeates our work and heavily influences a workplace culture of which we are immensely proud.
As we blaze trails during one of the fastest-changing times in our industry, we continue to revolutionize and modernize music monetization through state-of-the-art, innovative technology.
SOCAN is Canada’s largest member-based rights management organization. We’re always looking for innovative, industrious, and creative new team members, who share our passion and commitment.
Visit SOCAN.com to learn more about what we do.