OUTREACH WORKER

Full Time Permanent

POSITION SUMMARY

Tsawwassen First Nation (TFN) is seeking two full‑time Outreach Workers to join the Family Service Team. The Outreach Worker provides community‑based support for Indigenous individuals, including youth and families, who may benefit from increased connection, guidance, wellness support, and opportunities to build on their strengths. Working under the direction of the supervisors, the Outreach Worker will help support a holistic program for individuals within and connected to TFN.

The goal of the program is to strengthen protective factors, enhance connection to culture and community, and support overall wellbeing through trust‑building, empowerment, and relationship‑based practice.

OBJECTIVES

• Support stronger connections to community through non‑formal, culturally relevant learning

• Encourage youth and families to explore leadership roles and recognize their strengths and gifts

• Build relationships that provide space to discuss mental health, substance use, wellness, and stabilization

• Support individuals in developing life skills, coping skills, and wellbeing practices that promote balance, confidence, and healthy choices

DUTIES AND RESPONSIBILITIES

• Design and deliver relationship‑based programming that engages individuals who may feel disconnected, including one‑to‑one support or small group activities

• Develop programming rooted in a strength-based approach, focusing on resiliency, cultural identity, self‑esteem, and well-being

• Assist individuals in identifying their own goals in areas such as:

  • life skills and daily living skills
  • leadership and personal development
  • building self‑esteem and confidence
  • financial skills
  • housing support and navigation
  • education and employment pathways
  • recreation, wellness, cultural connection, and safety

• Support individuals in learning about and/or reconnecting with TFN cultural practices, teachings, and traditions

• Develop and facilitate workshops on topics important to youth and families, including wellbeing, life skills, and cultural or community-based content

• Build and maintain positive relationships with TFN departments and external service providers to create a strong, coordinated circle of care

• Support youth and families in staying engaged with TFN programs and outside services

• Provide interim support for individuals who are waiting for other services

• Consult with TFN programs, teams, and community partners to share information and coordinate supports following TFN procedures

• Participate as a member of the Family Services team, including attending staff meetings and collaborative planning

• Stay informed about wellness trends, community needs, social issues, and best practices in supporting youth and families

• Maintain respectful, confidential relationships in accordance with TFN values

• Prepare reports, maintain accurate files, and track program data to support program development and evaluation

• Ensure files meet requirements under the TFN Freedom of Information and Personal Privacy Act and other relevant legislation

• Support TFN teams in fostering trusting, non‑judgmental, culturally safe relationships

• Perform other duties as assigned by supervisors to support the effective and safe operation of the program

QUALIFICATIONS & SKILLS

• Diploma in Social Work, Addictions/Mental Health, or a related field

• Minimum of two years’ experience working with youth and/or families, or an equivalent combination of education and experience. This may include lived experience supported by relevant training such as mental health or substance‑use education, Substance Use certificates, or Mental Health First Aid

• Experience building rapport and working effectively with Indigenous youth and individuals

• Experience advocating with external service providers on behalf of youth and families

• Strong understanding of family and social issues affecting Indigenous youth, including the generational impacts of residential schools, and knowledge of First Nation (Coast Salish) cultures and traditions

• Ability to develop and facilitate workshops and groups for diverse audiences

• Good working knowledge of community resources in Delta, including youth‑specific and Indigenous‑specific services; familiarity with Fraser Health and MCFD is an asset

• Demonstrated ability to work with self‑initiative, independently and as part of a team

• Ability to work within and support the mandate, policies, and procedures of the organization

• Strong skills using computers, technology, and social media platforms commonly accessed by youth

• Strong written and oral communication skills, including accurate record‑keeping and report writing

• First Aid and Food Safe certifications are assets; willingness to obtain certifications if opportunities are provided

• Experience working from a harm reduction approach

• Valid BC Class 5 driver’s license (Class 4 considered an asset)

• Successful completion of a Criminal Record Review Check

• In alignment with the needs of the community, preference will be given to qualified Indigenous applicants

PERFORMANCE INIDICATORS

• Accurate and timely coordination of Enrollment Committee processes

• Well-organized meeting documentation and follow-up tracking

• Responsive and respectful communication with TFN members

• Effective coordination between Community Services and other departments

• Accurate record-keeping and adherence to confidentiality standards

WORKING CONDITIONS

• The Outreach Worker position is scheduled Monday to Friday from 8:30 a.m. to 4:30 p.m. However, flexibility is a key requirement of this role

• Based on program needs and to best support the health, wellness, and engagement of youth, families, and the community, the Outreach Worker may be required to work some evenings and weekends

• Hours and days of work may be adjusted to ensure services are responsive, culturally grounded, and accessible when individuals and families need support

HOURS OF WORK

• Hours of work are a scheduled total of 37.5 hours per week

• Standard hours Monday–Friday, 8:30 AM–4:30 PM, with occasional evening or weekend work based on community needs

COMPENSATION

• $34.74 to $38.05 per hour. Placement within the pay scale is based on a review of skills, experience and internal equity

• Annual cost of living increases

• BC Municipal Pension Plan – employee contributes 8.61%, employer contributes 9.31%

• Excellent benefits, 100% paid by employer:

• • 100% prescriptions paid, no deductible
  • 100% basic dental coverage, no deductible
  • 100% varied paramedical coverage

• 15 Personal days per year

• Paid time off during the Christmas & New Year break

• Paid vacation time

We wish to thank all interested applicants; however, only short-listed candidates will be contacted for interview.

Pursuant to the Tsawwassen First Nation Government Employees Act, first priority in hiring among qualified applicants will be given to Tsawwassen Members, second priority to spouses (as defined in s. 3 (1) of the BC Family Law Act) of Tsawwassen Members, and third priority to members of other First Nations. If you fall within one of these categories and you wish to have this voluntary information considered as part of your application, please indicate the applicable category in your cover letter.