Company Overview

Hired Partners has been recruiting top Financial professionals since 2009. We are committed to connecting talented individuals with leading organizations through our comprehensive staffing and payroll services, fostering growth and success for our clients and candidates alike.

Job Summary:

Our client is looking for a Client Service Associate for a small, but established wealth management firm in Yorkville area in Toronto. Ideally, we are looking for a candidate with some experience as a junior investment advisor or registered dealing representative, or part of an investment advisory team performing various supporting tasks relating to client on boarding and ongoing reporting. The position will interest a candidate who is looking for a smaller team environment affording a dynamic opportunity to learn and execute the daily tasks required to successfully service clients (investors).

This position is on a path to becoming the firm's Manager, Compliance (in 5-7 years) and is not right for people wanting an Advisor role long-term. This role will be ideal for a candidate whose future long-term career may be in operations and administration within wealth management.

Key Responsibilities

• Operations leadership, including day-to-day management of the business, including relationships with and management of custodians (and custodian systems), portfolio management system, account administration (opening, closing, money movement, etc.)
• Systems and technology leadership – implementing and adapting systems to provide the best client experience (for both external clients and internal team members).
• “Day to day” liaison between the firm and its clients
• Proactively identifying client needs and offering appropriate solutions
• Preparing account related forms to leading our client onboarding and management activity – this includes opening accounts directly with our custodian
• Managing multiple internal and external systems (including those provided by our custodian, CRM systems and others)
• Managing client documentation and files to ensure documents are up to date and that there are no document deficiencies
• Managing the relationship and working collaboratively with the firm’s custodian and other partners
• Preparing meeting packages for prospects or existing clients
• Preparing subscription documents on a monthly basis for a variety of investment fund allocations.
• Performing tasks relating to various compliance obligations with respect to client service (AML screening, tax reporting, KYC annual updates, etc.)
• Leading the annual “tax season” work of gathering tax slips and related information for our clients
• Maintaining up to date knowledge on the industry (e.g., securities regulation and anti-money laundering) and company policies, products, and procedures
• Potentially - assisting in the preparation of marketing materials, and managing the company’s website and social media activity

Key Qualifications

• 4+ years of professional work experience supporting a wealth management team (operationally and administratively)
• Flexibility and adaptability in a dynamic, fast-paced team environment
• High level of professionalism
• Proficiency with MSOffice (Excel, Word, PowerPoint)
• Proficiency with CRM and other systems
• Superior interpersonal skills with both clients and colleagues
• Great organizational skills and a dependable nature
• The ability to handle confidential information
• Excellent verbal and written communication skills
• Ability to prioritize, multitask, work within time constraints and follow-up
• Aptitude with numbers and exceptional problem-solving skills
• Experience with graphic design, podcast production and editing, or other related multimedia skills
• Marketing and communication experience within a corporate environment
• Familiarity with the Canadian regulatory environment in connection with investment accounts (accredited investor, permitted clients, various account types – individual, joint, corporate, registered accounts, IPP, ITFs, etc.)
• CSC is required
• Other investment / wealth management certifications are an asset.

Job Type: Full-time

Pay: $75,000.00-$85,000.00 per year

Benefits:

• Dental care
• Vision care

Work Location: In person