About the role
Job Title: Intake Coordinator
Location: NS
Employer: Lifemark Health Group
Work Type: Remote
About the Role
Lifemark Health Group is currently seeking a full-time Intake Coordinator to join our dynamic team in Nova Scotia.
This role is a critical first point of contact for individuals navigating the recovery process following a workplace injury, as well as for employers and case management teams. By ensuring timely, professional coordination of services and workplace-connected interventions, the Intake Coordinator will directly contribute to improved recovery outcomes, sustained employment connections, and enhanced collaboration among care providers.
Key Responsibilities
- Enhance efficiency by streamlining intake and service coordination, reducing delays in care access.
- Improve outcomes through earlier intervention, supporting sustainable return-to-work and recovery.
- Support innovation by enabling the successful implementation and evaluation of pilot projects.
- Strengthen stakeholder experience by ensuring clear, consistent, and professional communication across multiple parties.
The Ideal Candidate Will Have:
- 2+ years of experience in customer service, intake coordination, or administrative roles—preferably in healthcare, insurance, or case management settings.
- Post-secondary education in healthcare administration, business, or a related field (an asset).
- Advanced communication skills, both written and verbal, with excellent attention to detail.
- Strong interpersonal skills and the ability to build rapport with diverse individuals including clients, care teams, and employers.
- Proven ability to prioritize tasks and manage multiple deadlines in a fast-paced, evolving environment.
- Technical proficiency with MS Word, Excel, and database management systems.
- A self-starter mindset with excellent organizational skills, initiative, and a strong work ethic.
- Bilingual fluency in English and French (written and spoken) is considered a strong asset.
Inclusion
We are committed to creating an inclusive environment where people from all backgrounds can thrive. Improving inclusion and equity is a collective responsibility. Lifemark promotes equal employment opportunities for all job applicants, including but not limited to those self-identifying as a member of the employment equity groups: Indigenous peoples, Newcomers to Canada, Women, and Visible minorities.
Accommodation
Accommodations are available on request for all candidates taking part in any aspect of the recruitment and selection process. Email us at talent at lifemark.ca
Visit and Apply today! Visit www.lifemark.ca/careers
#LI-DNP
About Lifemark Health Group
We are a proudly Canadian healthcare company, providing diversified healthcare services across the country.
We have over 20 years of experience providing personal rehab services, independent medical assessments, seniors’ wellness and employer health and wellness programs. Our foundation is rooted in the strength of our healthcare professionals, who are leaders in their fields.
We offer a number of rehabilitation programs and assessment services that are accredited by CARF International, an achievement that signals our commitment to high-quality services.
Whether you’re a recent graduate just starting out on your career path or an experienced professional looking for a new opportunity, your journey to a better work life starts with Lifemark.
We foster innovative thinking, invest in your career development so that you can provide the best care for others, support your personal health and wellness with a comprehensive rewards package and strive to make an impact in the over 200 communities across Canada where we live and work.
Our award-winning workplace was recognized by The Globe and Mail and Morneau Shepell as one of 75 Employee Recommended Workplaces in Canada for 2018 and 2019 and by Waterstone Human Capital as one of Canada's Most Admired Corporate Cultures for 2019.
You belong here. Join our team!
About the role
Job Title: Intake Coordinator
Location: NS
Employer: Lifemark Health Group
Work Type: Remote
About the Role
Lifemark Health Group is currently seeking a full-time Intake Coordinator to join our dynamic team in Nova Scotia.
This role is a critical first point of contact for individuals navigating the recovery process following a workplace injury, as well as for employers and case management teams. By ensuring timely, professional coordination of services and workplace-connected interventions, the Intake Coordinator will directly contribute to improved recovery outcomes, sustained employment connections, and enhanced collaboration among care providers.
Key Responsibilities
- Enhance efficiency by streamlining intake and service coordination, reducing delays in care access.
- Improve outcomes through earlier intervention, supporting sustainable return-to-work and recovery.
- Support innovation by enabling the successful implementation and evaluation of pilot projects.
- Strengthen stakeholder experience by ensuring clear, consistent, and professional communication across multiple parties.
The Ideal Candidate Will Have:
- 2+ years of experience in customer service, intake coordination, or administrative roles—preferably in healthcare, insurance, or case management settings.
- Post-secondary education in healthcare administration, business, or a related field (an asset).
- Advanced communication skills, both written and verbal, with excellent attention to detail.
- Strong interpersonal skills and the ability to build rapport with diverse individuals including clients, care teams, and employers.
- Proven ability to prioritize tasks and manage multiple deadlines in a fast-paced, evolving environment.
- Technical proficiency with MS Word, Excel, and database management systems.
- A self-starter mindset with excellent organizational skills, initiative, and a strong work ethic.
- Bilingual fluency in English and French (written and spoken) is considered a strong asset.
Inclusion
We are committed to creating an inclusive environment where people from all backgrounds can thrive. Improving inclusion and equity is a collective responsibility. Lifemark promotes equal employment opportunities for all job applicants, including but not limited to those self-identifying as a member of the employment equity groups: Indigenous peoples, Newcomers to Canada, Women, and Visible minorities.
Accommodation
Accommodations are available on request for all candidates taking part in any aspect of the recruitment and selection process. Email us at talent at lifemark.ca
Visit and Apply today! Visit www.lifemark.ca/careers
#LI-DNP
About Lifemark Health Group
We are a proudly Canadian healthcare company, providing diversified healthcare services across the country.
We have over 20 years of experience providing personal rehab services, independent medical assessments, seniors’ wellness and employer health and wellness programs. Our foundation is rooted in the strength of our healthcare professionals, who are leaders in their fields.
We offer a number of rehabilitation programs and assessment services that are accredited by CARF International, an achievement that signals our commitment to high-quality services.
Whether you’re a recent graduate just starting out on your career path or an experienced professional looking for a new opportunity, your journey to a better work life starts with Lifemark.
We foster innovative thinking, invest in your career development so that you can provide the best care for others, support your personal health and wellness with a comprehensive rewards package and strive to make an impact in the over 200 communities across Canada where we live and work.
Our award-winning workplace was recognized by The Globe and Mail and Morneau Shepell as one of 75 Employee Recommended Workplaces in Canada for 2018 and 2019 and by Waterstone Human Capital as one of Canada's Most Admired Corporate Cultures for 2019.
You belong here. Join our team!