Supply Chain Continuous Improvement Analyst
Top Benefits
About the role
About The Role The Supply Chain Continuous Improvement Analyst at GoodMorning.com is responsible for identifying, analyzing, and implementing process improvements across the supply chain to drive efficiency, reduce costs, and improve service levels. This role involves close collaboration with cross-functional teams, including Sourcing, Contract Management, Purchasing, Planning, Logistics, Quality, and Operations, to pinpoint areas for enhancement and ensure alignment with overall business goals. The Specialist utilizes methodologies such as Lean, Six Sigma, and Kaizen to facilitate process improvements and foster a culture of continuous improvement within the supply chain function. This role requires strong analytical skills, project management capability, and a proactive approach to problem-solving
About Us GoodMorning.com Inc. is a Canadian digitally native direct-to-consumer brands company. Our mission is to provide branded products of remarkable quality and value that customers love. We earn market share by obsessing over our customers, being relentlessly better, moving fast and doing it right, applying an ownership mindset when solving challenges, and celebrating wins together.
Benefits And Perks
- Competitive compensation, vacation, profit share, and equity package
- 100% employer-paid extended benefits - health and dental
- Employee Assistance Program
- 125% RRSP matching (10% of salary, up to a maximum of $10k/yr)
- Employee product discounts
- Transportation Reimbursement
In this role, you will responsible for
-
Process Improvement Support:
-
Collaborate with Supply Chain and Logistics Leads to assess current systems, identify inefficiencies, and recommend improvements to optimize workflow.
-
Assist in developing and updating Standard Operating Procedures (SOPs) that reflect best practices in logistics and supply chain management.
-
Implement approved improvement initiatives, monitoring outcomes to ensure alignment with strategic objectives and operational goals.
-
KPI Tracking & Analysis:
-
Work with leads to track and analyze primary and secondary KPIs, such as, without limitation, Total Labour Spent on After Sales support, After Sales CSAT, Fulfillment Lead Time, and Inventory Levels.
-
Develop, manage, and optimize databases to capture and organize critical supply chain data, ensuring accuracy and accessibility for analysis and reporting.
-
Project Execution:
-
Lead the planning and execution of cross-functional projects aimed at improving efficiency and cost-effectiveness within supply chain operations.
-
Coordinate with team members to break down project goals into actionable tasks, set timelines, and ensure successful completion of each project phase.
-
Report on project outcomes, tracking the impact of process changes and continuous improvement initiatives on KPIs and overall operational performance.
-
Risk Management & Mitigation:
-
Identify operational risks across quality, logistics and supply chain functions, such as potential delays, increased costs, or inventory discrepancies.
-
Recommend and implement risk mitigation strategies, such as workflow adjustments or updates to SOPs, to support continuous and seamless operations.
Our ideal candidate
- 2-4 years of experience in supply chain, logistics, or a related field, with a strong focus on process improvement and data analysis.
- Bachelor’s Degree in logistics, supply chain management, business administration, or a related field is preferred.
- Experience with continuous improvement methodologies and a demonstrated ability to implement process changes effectively.
- Strong analytical skills with proficiency in data analysis tools and techniques, capable of using data to drive decisions and enhance operational performance.
- Excellent communication skills, able to work collaboratively with cross-functional teams and convey complex information clearly.
- Excellent communication skills, able to work collaboratively with cross-functional teams and convey complex information clearly.
- Must background in Six Sigma, Lean Manufacturing, or Project Management.
Skills To Have
- In-depth knowledge of logistics and supply chain processes, with a focus on efficiency and continuous improvement.
- Skilled in KPI tracking and analysis, particularly in logistics and supply chain metrics related to customer satisfaction, lead time, and cost management.
- Proficiency in using tools for data analysis, reporting, and process documentation to support improvement initiatives.
- Strong problem-solving skills, capable of identifying root causes and implementing solutions that enhance productivity and operational standards.
- Ability to manage multiple projects simultaneously, maintaining a results-oriented focus while ensuring attention to detail.
About GoodMorning.com
GoodMorning.com is one of Canada’s largest online mattress retailers and has sold over 350,000 mattresses to Canadians from coast to coast—and that number grows daily. Our company’s purpose is to deliver sleep products of remarkable quality and value that customers love.
Since 2009, when GoodMorning.com was first established in Canada by Samuel Prochazka, we’ve been disruptors in the mattress industry. We work hard to make a great night’s sleep accessible to all through our unique direct-to-consumer model, mattress donation program, top-notch customer service, and the latest technologies and innovations in the e-commerce landscape. We also invented the at-home sleep trial, which lets our customers try their mattress night after night in the comfort of their homes for up to 365 nights.
Our portfolio of brands includes Douglas, Logan & Cove, Juno, and Octave. We’re constantly transforming our portfolio by researching the latest advancements in mattress-making, bringing new products to market that meet the needs of our customers, and providing as much value as possible.
While many of our innovations have become industry standard, we lead the way with our customer-obsessed mindset and relentless pursuit of better. GoodMorning.com continues to grow and has been ranked as one of Canada’s top-growing companies by The Globe and Mail.
Supply Chain Continuous Improvement Analyst
Top Benefits
About the role
About The Role The Supply Chain Continuous Improvement Analyst at GoodMorning.com is responsible for identifying, analyzing, and implementing process improvements across the supply chain to drive efficiency, reduce costs, and improve service levels. This role involves close collaboration with cross-functional teams, including Sourcing, Contract Management, Purchasing, Planning, Logistics, Quality, and Operations, to pinpoint areas for enhancement and ensure alignment with overall business goals. The Specialist utilizes methodologies such as Lean, Six Sigma, and Kaizen to facilitate process improvements and foster a culture of continuous improvement within the supply chain function. This role requires strong analytical skills, project management capability, and a proactive approach to problem-solving
About Us GoodMorning.com Inc. is a Canadian digitally native direct-to-consumer brands company. Our mission is to provide branded products of remarkable quality and value that customers love. We earn market share by obsessing over our customers, being relentlessly better, moving fast and doing it right, applying an ownership mindset when solving challenges, and celebrating wins together.
Benefits And Perks
- Competitive compensation, vacation, profit share, and equity package
- 100% employer-paid extended benefits - health and dental
- Employee Assistance Program
- 125% RRSP matching (10% of salary, up to a maximum of $10k/yr)
- Employee product discounts
- Transportation Reimbursement
In this role, you will responsible for
-
Process Improvement Support:
-
Collaborate with Supply Chain and Logistics Leads to assess current systems, identify inefficiencies, and recommend improvements to optimize workflow.
-
Assist in developing and updating Standard Operating Procedures (SOPs) that reflect best practices in logistics and supply chain management.
-
Implement approved improvement initiatives, monitoring outcomes to ensure alignment with strategic objectives and operational goals.
-
KPI Tracking & Analysis:
-
Work with leads to track and analyze primary and secondary KPIs, such as, without limitation, Total Labour Spent on After Sales support, After Sales CSAT, Fulfillment Lead Time, and Inventory Levels.
-
Develop, manage, and optimize databases to capture and organize critical supply chain data, ensuring accuracy and accessibility for analysis and reporting.
-
Project Execution:
-
Lead the planning and execution of cross-functional projects aimed at improving efficiency and cost-effectiveness within supply chain operations.
-
Coordinate with team members to break down project goals into actionable tasks, set timelines, and ensure successful completion of each project phase.
-
Report on project outcomes, tracking the impact of process changes and continuous improvement initiatives on KPIs and overall operational performance.
-
Risk Management & Mitigation:
-
Identify operational risks across quality, logistics and supply chain functions, such as potential delays, increased costs, or inventory discrepancies.
-
Recommend and implement risk mitigation strategies, such as workflow adjustments or updates to SOPs, to support continuous and seamless operations.
Our ideal candidate
- 2-4 years of experience in supply chain, logistics, or a related field, with a strong focus on process improvement and data analysis.
- Bachelor’s Degree in logistics, supply chain management, business administration, or a related field is preferred.
- Experience with continuous improvement methodologies and a demonstrated ability to implement process changes effectively.
- Strong analytical skills with proficiency in data analysis tools and techniques, capable of using data to drive decisions and enhance operational performance.
- Excellent communication skills, able to work collaboratively with cross-functional teams and convey complex information clearly.
- Excellent communication skills, able to work collaboratively with cross-functional teams and convey complex information clearly.
- Must background in Six Sigma, Lean Manufacturing, or Project Management.
Skills To Have
- In-depth knowledge of logistics and supply chain processes, with a focus on efficiency and continuous improvement.
- Skilled in KPI tracking and analysis, particularly in logistics and supply chain metrics related to customer satisfaction, lead time, and cost management.
- Proficiency in using tools for data analysis, reporting, and process documentation to support improvement initiatives.
- Strong problem-solving skills, capable of identifying root causes and implementing solutions that enhance productivity and operational standards.
- Ability to manage multiple projects simultaneously, maintaining a results-oriented focus while ensuring attention to detail.
About GoodMorning.com
GoodMorning.com is one of Canada’s largest online mattress retailers and has sold over 350,000 mattresses to Canadians from coast to coast—and that number grows daily. Our company’s purpose is to deliver sleep products of remarkable quality and value that customers love.
Since 2009, when GoodMorning.com was first established in Canada by Samuel Prochazka, we’ve been disruptors in the mattress industry. We work hard to make a great night’s sleep accessible to all through our unique direct-to-consumer model, mattress donation program, top-notch customer service, and the latest technologies and innovations in the e-commerce landscape. We also invented the at-home sleep trial, which lets our customers try their mattress night after night in the comfort of their homes for up to 365 nights.
Our portfolio of brands includes Douglas, Logan & Cove, Juno, and Octave. We’re constantly transforming our portfolio by researching the latest advancements in mattress-making, bringing new products to market that meet the needs of our customers, and providing as much value as possible.
While many of our innovations have become industry standard, we lead the way with our customer-obsessed mindset and relentless pursuit of better. GoodMorning.com continues to grow and has been ranked as one of Canada’s top-growing companies by The Globe and Mail.