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InterContinental Toronto Centre logo

assistant manager - retail

Toronto, ON
CA$64,000 - CA$66,000/yearly
Permanent employment Full time

Top Benefits

Dental care
Extended health care
Life insurance

About the role

Job Overview We are seeking a dynamic and experienced Assistant Outlet Manager to support the daily operations of our restaurant/in-room dining and mini bar operations. The ideal candidate will possess strong leadership skills, a passion for food service, and a commitment to delivering exceptional customer experiences. This role offers an opportunity to develop managerial expertise within a fast-paced food industry environment, contributing to the success and growth of our establishment.

Duties

  • Assist in supervising daily food and beverage operations, ensuring smooth service flow and adherence to quality standards
  • Support food preparation and cooking processes, maintaining high food safety and hygiene standards
  • Oversee POS transactions using Micros POS systems, ensuring accurate cash handling and billing procedures
  • Manage team members by supervising staff, providing training, and conducting interviewing for new hires
  • Ensure excellent customer service by addressing guest concerns promptly and professionally
  • Monitor food handling practices, ensuring compliance with health regulations and safety protocols
  • Assist in inventory management, ordering supplies, and maintaining cleanliness of kitchen and dining areas
  • Support restaurant management in implementing policies, promotions, and service standards

Requirements

  • Proven experience in food service or restaurant management, with a background in hospitality or hotel experience preferred
  • Strong leadership skills with previous supervising or team management experience
  • Knowledge of food preparation, cooking techniques, and food safety standards
  • Familiarity with Micros POS systems and cash handling procedures
  • Excellent customer service skills with the ability to handle challenging situations gracefully
  • Experience in interviewing and training staff members
  • Background in food industry roles such as serving, barista experience, or kitchen work is advantageous
  • Ability to work effectively under pressure in a fast-paced environment
  • Strong communication skills and a professional demeanor

This position is ideal for individuals passionate about the food industry who are eager to grow their managerial expertise while delivering outstanding guest experiences.

Pay: $64,000.00-$66,000.00 per year

Benefits:

  • Dental care
  • Extended health care
  • Life insurance
  • Paid time off
  • Vision care

Work Location: In person

About InterContinental Toronto Centre

Hospitality
51-200

Experience the vibrant energy of downtown Toronto, when you stay at the 4-Diamond InterContinental Toronto Centre. Attached to the Metro Toronto Convention Centre and just steps away from the CN Tower, Air Canada Centre, Rogers Centre and Ripley's Aquarium of Canada, our upscale hotel offers the perfect combination of contemporary elegance, luxurious comfort and modern convenience right in the heart of the city.

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