Take the next step in your Operations career and join Charlotte Products as our Warehouse Lead! What does Charlotte Products do? Charlotte Products Ltd. is a performance formulator and manufacturer of a broad range of cleaning chemical products for the consumer and institutional markets. We strive to lead the industry by providing innovative technology, quality cleaning products, and service excellence to our customers. We deliver proven innovative cleaning solutions that help make work and living environments healthier and more environmentally responsible, while supporting business sustainability. We are passionate about helping people everywhere live safer and healthier lives.

What does the Warehouse Lead do? The Warehouse Lead is responsible for coordinating and guiding daily warehouse activities, including inventory control, shipping/receiving, and logistics, to support production needs. This role ensures that work is completed safely, efficiently, and in alignment with production schedules, while maintaining accurate inventory records and smooth operational flow.

• Coordinate daily activities of Warehouse/Shipping-Receiving operations, ensuring safe and efficient work practices.
• Monitor warehouse cleanliness and ensure proper storage and condition of products.
• Schedule and prioritize orders to be picked and shipped in alignment with production and customer deadlines.
• Plan shipments cost-effectively and in coordination with logistics providers.
• Monitor weekly production schedules to ensure optimal levels of raw materials and packaging.
• Optimize inventory levels, conduct daily audits, and record results for reporting inventory accuracy.
• Investigate inventory discrepancies and stock concerns, providing explanations and resolutions to the Director of Operations.
• Compile and deliver various operational reports as requested.
• Coordinate activities between different warehouse locations to ensure consistent operations.
• Update and adjust inventory data in SAP as required.
• Adhere to all company policies, health and safety procedures, and regulatory requirements.
• Work flexible hours and perform effectively under time constraints during peak demand.
• Perform other duties as assigned by the Director of Operations and/or Chief Operating Officer.

Working Conditions

• Environment: Work is primarily performed in a warehouse setting with exposure to varying temperatures depending on season (cold in winter, heat in summer) and occasional outdoor work (loading/unloading, maintaining exterior walkways).
• Physical Demands: Frequent standing, walking, bending, reaching, and repetitive lifting or moving of products weighing up to 50 lbs (23 kg); may occasionally handle heavier loads with assistance.
• Work Pace: Fast-paced environment with time-sensitive deadlines and frequent interruptions; may require working extended hours or weekends during peak periods.
• Equipment Use: Regular use of powered material handling equipment (e.g., lift trucks, power walkies, pump trucks, order pickers) and manual handling tools; adherence to safety protocols is essential.
• Safety Requirements: Must wear personal protective equipment (PPE) such as safety shoes, high-visibility vests, and gloves; comply with all company and occupational health & safety regulations.
• Noise & Hazards: Exposure to moderate noise levels from machinery and vehicle operation; must remain alert in high-traffic forklift areas.
• Collaboration: Work closely with team members, supervisors, and drivers; requires adaptability to shifting priorities throughout the shift.

What do you need?

• High school diploma or equivalent.
• Minimum three years’ experience in a computerized warehouse environment involving inventory management and shipping/receiving.
• Ability to operate powered material handling equipment safely and train others in correct usage (Raymond Stand Up Reach Forklift experience would be an asset)
• Strong knowledge of warehousing, inventory control, and production support practices.
• WHMIS and Transportation of Dangerous Goods (TDG) certification (training and testing provided if necessary).
• Strong problem-solving skills, with the ability to make operational decisions and escalate to the Director of Operations when necessary.

When You Join Charlotte, You Can Expect

• Membership in the Charlotte family. We treat our employees with integrity and always have, since 1986.

• Competitive base salary plus bonus.

• Access to hundreds of perks from the Home, Wellness, Travel, Fashion, and other industries.

• Unlimited training and development with an industry-leading brand.

• Excellent company-paid benefits, including:

• Extended Health & Dental Care

• Employee Assistance program

• Company contributions to your Registered Retirement Savings Plan

Charlotte is an equal opportunity employer, offering an above average compensation and benefit package, as well as excellent opportunities for professional development and advancement with a growing CANADIAN company.

Charlotte Products Ltd. is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (‘AODA’). Should any applicant require accommodation through the recruitment and selection process, please inform Human Resources.

Pre-Employment Screening: The Swish Group of Companies is committed to maintaining a safe and secure work environment. As a condition of employment, candidates may be required to undergo a criminal record check, including in cases where such checks are mandated by clients as a requirement for access to their sites or properties. For roles involving the operation of a motor vehicle, a valid driver’s license and a satisfactory driver’s abstract will also be required.