Job Title Security Controller Job Description Summary The position of Security Controller is responsible for the direction and documentation of all guard activities throughout their given shift. As well, they are charged with the monitoring of and response to all security department related systems. Job Description Key Job Responsibilities & Accountabilities: 1. Direct day to day security operations within the complex. 2. Document day to day operations within the complex. 3. Monitor the complex CCTV, access control and, life safety system. 4. Ensure all departments are apprised of all incidents and/or major equipment failures within the complex. 5. Respond to calls for service from tenants, visitors, and other departments via phone, email and/or work order. 6. Action access control scheduling changes as requested by tenants. Maintain all control centre administration. 7. Respond to calls from intercoms, duress stations, and elevator help phones. 8. Where required, act as the on-duty Supervisor. 9. Any other secondary duty(s) as dictated by operational necessity. Minimum Requirements: − Minimum 2 years of experience in a relevant (preferably commercial) setting, in positions of increasing responsibility. − Working knowledge of MS Office applications − Working knowledge of security systems (access control, CCTV, fire protection, incident reporting) Core Competencies and Skills: − Excellent communication skills (both verbal and written) − Strong customer service orientation − Demonstrated relationship building skills − Self-motivated and diplomatic − Working knowledge of all applicable Health & Safety Legislation − Working knowledge of Life Safety Protocols and Emergency Response Procedures in a vertical structure; including, but not limited to, emergency evacuation. − Highly developed organizational and time management skills − Prior experience in a supervisory role The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications. The company will not pay less than minimum wage for this role. The compensation for the position is: $21.25 - $25.00 CAD Hourly Cushman & Wakefield is committed to equity in employment and our goal is to have a diverse, inclusive, and barrier-free workplace. If you are a person with a disability and need the job posting in an alternative format or any other accessible accommodations during the hiring process, please email your request to canadarecruitment@cushwake.com. Please refer to the job title and job location when you contact us. Cushman & Wakefield s’engage à respecter l’équité en matière d’emploi. Notre objectif est d’offrir un milieu de travail diversifié, inclusif et exempt d’obstacles. Si vous êtes une personne handicapée et que vous avez besoin de recevoir l’offre d’emploi dans un autre format ou d’accéder à toute autre mesure d’adaptation au cours du processus d’embauche, veuillez soumettre votre demande par courriel à canadarecruitment@cushwake.com. Veuillez mentionner le titre de poste et le lieu de travail au moment de communiquer avec nous. INCO: “Cushman & Wakefield” About Cushman & Wakefield Cushman & Wakefield (NYSE: CWK) is a global leader in real estate services, leveraging our specialized expertise to deliver innovative solutions and exceptional value to owners and occupiers. With 52,000 employees in nearly 400 offices across 60 countries, we are one of the largest firms in the industry, with more than 100 years of history. In 2023, we generated $9.5 billion in revenue from our core services. To learn more, visit www.careers.cushmanwakefield.com.