Supply Chain Coordinator
About the role
Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.
Overview Reporting to our Supply Chain Manager, the Supply Chain Coordinator supports daily supply chain activities, including purchase order management, vendor coordination, inventory tracking and logistics follow-up, as well as analytics and reporting. This role predominantly supports Northland’s restaurant and hotel brands - Moxies, Denny’s Canada, Sandman Hotel Group, The Sutton Place Hotels, Chop Steakhouse & Bar, Shark Club, and The Tavern Collective. The role requires strong analytical skills, excellent communication, and the ability to work in a fast-paced environment with multiple stakeholders.
Key Responsibilities
- Monitor inventory levels, identify potential shortages, and escalate risks proactively.
- Support demand planning and forecasting by gathering and validating required data.
- Work with Operations, Culinary, Procurement, and our distribution partners to ensure supply continuity and identify substitutions, if necessary.
- Manage Order Guides to ensure locations have seamless access to the products required to run their day-to-day operations.
- Investigate and resolve supply chain issues such as shipment delays, incorrect quantities, and quality concerns.
- Coordinate smooth product transitions through diligent planning and execution.
- Assist in supplier performance monitoring and reporting (lead times, fill rates, discrepancies).
- Prepare regular reports for review (KPIs, inventory summaries, backorder status).
- Trigger, coordinate, and manage food recall processes, including executing communication protocols, tracking affected items, and ensuring proper documentation.
- Collaborate with Operations, Culinary, Finance, and Marketing to support business deliverables and objectives.
- Contribute to process improvements that will optimize supply chain efficiency.
Qualifications
- Post-secondary education in Supply Chain, Business Administration, Logistics, or a related field.
- 2-5 years’ experience in supply chain, purchasing, logistics, or related roles.
- Proficiency with Microsoft Excel, PowerBI and Crunchtime an asset.
- Strong organizational, analytical, and problem-solving skills.
- Excellent communication and interpersonal abilities.
- Ability to manage multiple priorities and work under tight timelines.
- Attention to detail with a focus on accuracy and process adherence.
At Northland Properties, we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https://northland.ca/careers/.
About Sandman Hotel Group
Be part of Canada's most successful hospitality story with Sandman Hotel Group. Motivated by his family's long-time legacy of taking care of people, our founder Bob Gaglardi opened the first Sandman Inn in 1967 in Smithers, BC, with a vision to build hotels where families could come together and enjoy the best in customer service. Today, our portfolio of hotels includes three tiers: Economy, Select and Premium, with 57 destinations in Canada, three in the United Kingdom, and one in the United States (Plano, Texas). And, we’re always looking to expand our great services to other places cities we want to call home.
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Prenez votre place dans l'histoire de l'hôtellerie la plus réussie au Canada, avec le Groupe hôtelier Sandman. Motivé par une tradition familiale de longue date axée sur le soin des autres, notre fondateur Bob Gaglardi a ouvert le premier Sandman Inn en 1967 à Smithers, (C.-B.), avec la vision de construire des hôtels où les familles pourraient se réunir et profiter du meilleur service client. Aujourd'hui, notre portefeuille d'hôtels comprend trois catégories : Économie, Sélect et Premium, avec 57 destinations au Canada, trois au Royaume-Uni et une à Plano (Texas) aux États-Unis. Nous continuons à agrandir ce portefeuille et étendre nos services exceptionnels dans de nouvelles destinations où nous aimerions créer de nouveaux ‘chez nous’.
Supply Chain Coordinator
About the role
Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.
Overview Reporting to our Supply Chain Manager, the Supply Chain Coordinator supports daily supply chain activities, including purchase order management, vendor coordination, inventory tracking and logistics follow-up, as well as analytics and reporting. This role predominantly supports Northland’s restaurant and hotel brands - Moxies, Denny’s Canada, Sandman Hotel Group, The Sutton Place Hotels, Chop Steakhouse & Bar, Shark Club, and The Tavern Collective. The role requires strong analytical skills, excellent communication, and the ability to work in a fast-paced environment with multiple stakeholders.
Key Responsibilities
- Monitor inventory levels, identify potential shortages, and escalate risks proactively.
- Support demand planning and forecasting by gathering and validating required data.
- Work with Operations, Culinary, Procurement, and our distribution partners to ensure supply continuity and identify substitutions, if necessary.
- Manage Order Guides to ensure locations have seamless access to the products required to run their day-to-day operations.
- Investigate and resolve supply chain issues such as shipment delays, incorrect quantities, and quality concerns.
- Coordinate smooth product transitions through diligent planning and execution.
- Assist in supplier performance monitoring and reporting (lead times, fill rates, discrepancies).
- Prepare regular reports for review (KPIs, inventory summaries, backorder status).
- Trigger, coordinate, and manage food recall processes, including executing communication protocols, tracking affected items, and ensuring proper documentation.
- Collaborate with Operations, Culinary, Finance, and Marketing to support business deliverables and objectives.
- Contribute to process improvements that will optimize supply chain efficiency.
Qualifications
- Post-secondary education in Supply Chain, Business Administration, Logistics, or a related field.
- 2-5 years’ experience in supply chain, purchasing, logistics, or related roles.
- Proficiency with Microsoft Excel, PowerBI and Crunchtime an asset.
- Strong organizational, analytical, and problem-solving skills.
- Excellent communication and interpersonal abilities.
- Ability to manage multiple priorities and work under tight timelines.
- Attention to detail with a focus on accuracy and process adherence.
At Northland Properties, we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https://northland.ca/careers/.
About Sandman Hotel Group
Be part of Canada's most successful hospitality story with Sandman Hotel Group. Motivated by his family's long-time legacy of taking care of people, our founder Bob Gaglardi opened the first Sandman Inn in 1967 in Smithers, BC, with a vision to build hotels where families could come together and enjoy the best in customer service. Today, our portfolio of hotels includes three tiers: Economy, Select and Premium, with 57 destinations in Canada, three in the United Kingdom, and one in the United States (Plano, Texas). And, we’re always looking to expand our great services to other places cities we want to call home.
//
Prenez votre place dans l'histoire de l'hôtellerie la plus réussie au Canada, avec le Groupe hôtelier Sandman. Motivé par une tradition familiale de longue date axée sur le soin des autres, notre fondateur Bob Gaglardi a ouvert le premier Sandman Inn en 1967 à Smithers, (C.-B.), avec la vision de construire des hôtels où les familles pourraient se réunir et profiter du meilleur service client. Aujourd'hui, notre portefeuille d'hôtels comprend trois catégories : Économie, Sélect et Premium, avec 57 destinations au Canada, trois au Royaume-Uni et une à Plano (Texas) aux États-Unis. Nous continuons à agrandir ce portefeuille et étendre nos services exceptionnels dans de nouvelles destinations où nous aimerions créer de nouveaux ‘chez nous’.