Part-Time Assistant Manager - Level 1
About the role
We’re looking for music and pop culture fanatics to help create the best experience for our customers. As a Hot Topic Part-Time Assistant Manager – Level 1, you’ll be a huge part of our success by supporting the store leadership team in providing the best customer experience, ensuring that fellow fans can get their hands on the merch they love. You’ll use your fandom knowledge to help train new recruits and ensure their success, and also support the management team in daily operations and meeting sales targets.
What You'll Do
- Provide an amazing shopping experience that will encourage customers to return. They’ll be impressed by your product knowledge, customer experience skills, and use of the Force
- Step in and step up when needed. You’ll cover the sales floor and provide leadership support when your Manager gets pulled away
- You’ve got the keys to the kingdom, and you’re not afraid to use them! You’ll open and close the store, as needed
- Work the register; you’ll process sales transactions and use your fandom knowledge to drive add-on sales using additional benefits such as BOPIS and curbside pickup. We’ll need you to also be able to close out the register and communicate and shortages or overages to your Store Manager
- Understand store sales plan, comp sales goals, and key KPIs: UPT and ADT
- Assist with planogram changes including store map, wall, fixture, & merchandising mix
- Let your voice be heard! You’ll communicate fashion & music trend information to management and respective HQ partners
- While we welcome wizards, we don’t like it when spells are stolen. You’ll work with Store Management to ensure there’s no misuse of spells and wizardry around theft
- Support the maintenance of the mother ship; you’ll help keep the stock room organized and the store tidy
- Help develop and retain a super collaborative, passionate team to run your store alongside you
- Any other activities as assigned by your Store Leader
What You'll Need
- At least 1 year of retail store experience. If you love music and pop culture, you're in the right place!
- You have Avenger-like skills: communication, time management, professionalism, operations, and a drive to develop your peeps
- A high school diploma or GED equivalent
- The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds
About Hot Topic
At Hot Topic we pride ourselves on being the destination of pop culture and music merchandise. We do this by hiring the best people, having the best product, and providing the best customer experience for our one-of-a-kind fans.
Founded in 1989 in a Southern California garage, Hot Topic employs over 10,000 associates between 600+ retail locations, our headquarters, and two distribution centers. We give back to our communities in our partnerships with Mental Health America, Notes for Notes, and The Trevor Project.
Hot Topic’s unique culture thrives in an open and collaborative work environment where autonomy and authenticity shape your success. As a company that stays ahead of trends, we want you to come with innovative perspectives, cutting-edge thought leadership, and a readiness to learn, all of which will contribute to the continued success of our business. We’ve built an inclusive community where you’re encouraged to be who you are and love what you do!
When you join us, you become a part of something bigger. You join gifted individuals who are passionate about creating the best retail experience, best product, and a fierce connection to our brand. With talent from diverse backgrounds, we’ve assembled a group of highly motivated and driven individuals to achieve this common goal.
Work doesn't have to feel like work here at HT! Learn more about our current opportunities and how you can become a part of the fandom at workatht.com.
Part-Time Assistant Manager - Level 1
About the role
We’re looking for music and pop culture fanatics to help create the best experience for our customers. As a Hot Topic Part-Time Assistant Manager – Level 1, you’ll be a huge part of our success by supporting the store leadership team in providing the best customer experience, ensuring that fellow fans can get their hands on the merch they love. You’ll use your fandom knowledge to help train new recruits and ensure their success, and also support the management team in daily operations and meeting sales targets.
What You'll Do
- Provide an amazing shopping experience that will encourage customers to return. They’ll be impressed by your product knowledge, customer experience skills, and use of the Force
- Step in and step up when needed. You’ll cover the sales floor and provide leadership support when your Manager gets pulled away
- You’ve got the keys to the kingdom, and you’re not afraid to use them! You’ll open and close the store, as needed
- Work the register; you’ll process sales transactions and use your fandom knowledge to drive add-on sales using additional benefits such as BOPIS and curbside pickup. We’ll need you to also be able to close out the register and communicate and shortages or overages to your Store Manager
- Understand store sales plan, comp sales goals, and key KPIs: UPT and ADT
- Assist with planogram changes including store map, wall, fixture, & merchandising mix
- Let your voice be heard! You’ll communicate fashion & music trend information to management and respective HQ partners
- While we welcome wizards, we don’t like it when spells are stolen. You’ll work with Store Management to ensure there’s no misuse of spells and wizardry around theft
- Support the maintenance of the mother ship; you’ll help keep the stock room organized and the store tidy
- Help develop and retain a super collaborative, passionate team to run your store alongside you
- Any other activities as assigned by your Store Leader
What You'll Need
- At least 1 year of retail store experience. If you love music and pop culture, you're in the right place!
- You have Avenger-like skills: communication, time management, professionalism, operations, and a drive to develop your peeps
- A high school diploma or GED equivalent
- The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds
About Hot Topic
At Hot Topic we pride ourselves on being the destination of pop culture and music merchandise. We do this by hiring the best people, having the best product, and providing the best customer experience for our one-of-a-kind fans.
Founded in 1989 in a Southern California garage, Hot Topic employs over 10,000 associates between 600+ retail locations, our headquarters, and two distribution centers. We give back to our communities in our partnerships with Mental Health America, Notes for Notes, and The Trevor Project.
Hot Topic’s unique culture thrives in an open and collaborative work environment where autonomy and authenticity shape your success. As a company that stays ahead of trends, we want you to come with innovative perspectives, cutting-edge thought leadership, and a readiness to learn, all of which will contribute to the continued success of our business. We’ve built an inclusive community where you’re encouraged to be who you are and love what you do!
When you join us, you become a part of something bigger. You join gifted individuals who are passionate about creating the best retail experience, best product, and a fierce connection to our brand. With talent from diverse backgrounds, we’ve assembled a group of highly motivated and driven individuals to achieve this common goal.
Work doesn't have to feel like work here at HT! Learn more about our current opportunities and how you can become a part of the fandom at workatht.com.