Job Description At Shannex, you’ll be part of an organization that’s shaping the future of seniors’ care through technology, innovation, and a deep commitment to community. You’ll collaborate with skilled, passionate colleagues who are committed to transforming how we deliver services—making our communities truly exceptional places to live, work, and visit.

We’re an established, trusted leader in the healthcare sector, offering meaningful opportunities for growth, continuous learning, and career advancement. And at the end of each day, you’ll know your work contributed to measurable improvements in the lives of residents and families.

We are searching for a Business Analyst to join our Project Management and Software Solutions team based in Halifax, Nova Scotia. Meaningful Benefits You will be surrounded by supportive and talented team members who make our communities great places to live, work, and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development, and advancement in an environment where integrity, teamwork, and safety are at the heart of everything we do. At the end of every day, you will know you’ve contributed to meaningful improvements that impact patients, residents, families, and team members alike.

Additional Benefits Include

• Comprehensive health, vision, and dental benefits plan, including an Employee and Family Assistance Program
• Life, travel, and other insurances
• Access to virtual healthcare 24/7 for FREE through the group health benefit plan
• RRSP program (5% employer matching)
• Vacation accrual (begins immediately) and travel insurance
• Free onsite parking
• Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment events
• Access to continuing education and training through Shannex’s Centre of Excellence
• Opportunities to be part of sector innovation and continuous improvement initiatives
• Recognition and Rewards for service excellence and safety

About The Opportunity

• Gather and analyze requirements by engaging with stakeholders and review processes to document business requirements and maintain traceability matrices.
• Identify and lead improvements for operational efficiencies and lead initiatives using business analysis methodologies.
• Plan, execute, and manage multiple projects while supporting organizational change, including training and communication.
• Collaborate on solutions with Operations, Corporate teams, IT, and vendors to design, test, and implement systems and process improvements.
• Analyze operational and financial data, perform trend and predictive analyses, and develop KPIs and dashboards for leadership.
• Ensure compliance and sustainability by conducting impact and risk analyses, monitor implemented solutions, maintain documentation, and ensure adherence to healthcare regulations and data privacy standards.

About You In addition to placing high value on continuous improvement, collaboration and accountability, you bring:

• Undergraduate degree in Business, Technology, Engineering, or a related field
• Minimum of three (3) years of relevant business analysis experience
• CBAP (Certified Business Analyst Professional) designation or working towards considered an asset
• Experience applying BABOK-aligned methodologies, including requirements lifecycle management and impact analysis
• Knowledge in process modeling, value stream mapping, and root cause analysis
• Advanced Excel skills and experience with business intelligence tools for dashboard and KPI development
• Experience with workflow diagramming tools (e.g., Visio, Lucidchart, Draw.io) and project management tools (e.g., MS Project, Smartsheet, Monday) considered an asset
• Great understanding of enterprise systems, integrations, data flows, and reporting dependencies
• Experience supporting system implementations, UAT coordination, and organizational change initiatives
• Ability to assess and communicate technical constraints, privacy considerations, and risk impacts

Apply today to join the Shannex team of Great People! Great People is a core value at Shannex, grounded in the belief that our team members are the spirit and foundation of our organization. We are committed to equity, diversity, inclusion, and belonging, and to fostering a culture that celebrates individuality and ensures every person is treated with fairness and respect. Here, every team member belongs. With locations across Nova Scotia, New Brunswick, and Ontario, our team members help build communities that support connection, wellbeing, and longevity.

Shannex-owned brands include Allbright Life, Parkland Retirement Living & Lifestyle Residences, Parkland at Home, Faubourg du Mascaret, and Shannex Enhanced Care. In addition, Shannex provides Transitional Health Services in partnership with Nova Scotia Health. For more information, visit shannex.com .

All applications are kept in strict confidentiality.

Only those selected for an interview will be contacted.