Marketing Statement

As the largest operating company in the integrated TransLink enterprise, Coast Mountain Bus Company (CMBC) operates a fleet of clean-fuel conventional and community shuttle buses, zero-emission trolley buses, and passenger ferry SeaBuses in Metro Vancouver, the largest single transit service area in Canada.

At CMBC, one of BC’s Top Employers, we're committed to providing an innovative, healthy, and engaging workforce. This is reflected in our workforce of over 5,500 employees performing over 400 unique jobs, who are committed and empowered to deliver service that attracts nearly 1.1 million passengers daily and connects people, businesses, and communities in the Metro Vancouver region.

We have the important job of helping our passengers get to work, appointments, visiting with family and friends, and back again every day. Metro Vancouver relies on us, and we take that as a point of pride.

Responsibilities

Directs the work of staff on assigned shifts engaged in the repair and maintenance of fleet buses and non-revenue vehicles. Ensures that safe and compliant work practices are maintained. Organizes and schedules planned and unplanned work to be performed. Participates in the development, usage and ongoing accuracy of the shop work plan and how it relates to all maintenance activities in the shop. Ensures sufficient staff are available to cover regular and emergency maintenance and repair situations. Assigns vehicles to scheduled and non-scheduled runs according to operational and maintenance requirements. Responds to road calls from Transit Communications reporting vehicle break-downs by dispatching appropriate staff. Ensures equipment, labour and replacement parts are available. Monitors quality and time spent on work performed to ensure meeting CMBC standards. Completes and checks all department forms and processes including charge numbers and warranty, deficiency, and work order documentation. Attends various committees and other meetings including safety or technical issues, providing input with respect to various maintenance issues. Liaises with security as required to ensure fleet vehicles, garage facilities and other buildings are protected from acts of theft and vandalism.

ILLUSTRATIVE EXAMPLES OF ACCOUNTABILITIES:

Directs the work of staff on assigned shifts engaged in the repair and maintenance of fleet buses and non-revenue vehicles, with responsibility for ensuring staff are properly trained, motivated and performing to standards to adequately meet production requirements. This will be achieved by managing the performance of employees, including mentoring, corrective coaching, conducting informal attendance management reviews and discipline of employees, while having a regular shop floor presence.

Ensures that safe and compliant work practices are maintained, and that staff are adequately trained on appropriate regulations, legislation, policies, procedures etc.

Organizes and schedules planned and unplanned work to be performed, including deficiency list, preventive maintenance, inspections, inframe engine repairs, component rebuild, replacement and repair, major repair work, running repairs, refuelling, cleaning, washing, dusting, and flushing to ensure maximum vehicle availability in a safe, clean and roadworthy condition to meet fleet service requirements. Adjusts work priorities to meet unforeseen circumstances; monitors work in progress and inspects completed work to ensure CMBC repair standards are maintained. Verifies and organizes incomplete work and communicates requirements and problems to the Maintenance Planner, Manager, and/or next Shift Supervisor, as required. Leads discussions with crews to review Technical Instruction Letters (TIL’s) or any other documents conducive to the business, records attendance and distributes lists as required.

Participates with the Maintenance Planner and Manager in the development, usage and ongoing accuracy of the shop work plan and how it relates to all maintenance activities in the shop.

Ensures sufficient staff are available to cover regular and emergency maintenance and repair situations; monitors work in progress and takes necessary action to have yard, shop and on-road problems attended to, such as accidents, spills, vehicle breakdowns, snow removal, downed trolley wires, etc.

Assigns vehicles to scheduled and non-scheduled runs according to operational and maintenance requirements; arranges parking by vehicle and lane number to ensure efficient operational output. Performs book-out when necessary. Liaises with Operations and depot staff to coordinate dispatching of vehicles when runs are disrupted due to unforeseen circumstances. When necessary, deals with outside vendors, such as tool suppliers, parts suppliers, dealership, towing companies, emergency service providers, as well as Translink.

Responds to road calls from Transit Communications reporting vehicle break-downs by dispatching appropriate staff to perform roadside repairs, or to have the vehicle towed or returned to the shop for repairs. Dispatches replacement buses and other resources as required.

Ensures equipment, labour and replacement parts are available prior to scheduling work and records-associated information for inventory control purposes.

Monitors quality and time spent on work performed to ensure meeting CMBC repair, inspection, Quality Assurance, and servicing standards including data collection and all required documentation.

Completes and checks all department forms and processes including charge numbers and warranty, deficiency, and work order documentation. Prepares Shop Repair Orders, Daily Inspection Sheets, Road Call Sheets, Daily Vehicle Service Reports and other repair and
maintenance reports as required. Enters CVIP inspection reports into the system. Opens and closes work orders; provides information on mounted and dismounted serialized parts. Runs and analyzes the necessary maintenance related reports to minimize repetitive repairs and ensures proper repairs are performed. Checks time sheets for accuracy and completeness and approves.

Attends various committees and other meetings relating to matters including safety or technical issues; provides input with respect to various maintenance issues. Liaises with security as required to ensure fleet vehicles, garage facilities and other buildings are protected from acts of theft and vandalism. Provides information and written reports as required.

Qualifications

EDUCATION:

Grade 12 graduation plus successful completion of a recognized apprenticeship, diploma or equivalent program in maintenance or management of commercial vehicles: courses in supervision, diagnostic and office software.

Successful completion of the Commercial Vehicle Inspector examination (CVIP) course or possession of the CVIP inspector’s license is required.

EXPERIENCE:

Requires three (3) years’ experience working in a fleet environment to gain all aspects of the maintenance, repair, and service requirements.

A further period of six (6) months in the position is required to become familiar with the administrative responsibilities, CMBC organization, policies, procedures, and supervisory responsibilities.

Other Information

Recruitment Process: An applicant will be required to demonstrate their suitability for this position by meeting the minimum level of qualifications and experience in order to be invited into the selection process. A standard interview format will be used including general, scenario and behavioural descriptive interview questions.

Work Schedule

37.5 hours per week.

Work Designation

Resident

This position works predominately on-site.

Rate of Pay

Salary: $117,523 - $141,594 per annum (Actual salary offered will be commensurate with education, experience and internal parity).

The Total Compensation Package includes Extended Health, Dental, Transit Pass and enrollment in the Public Service Pension Plan. Focus on your development through tuition reimbursement, training, and mentorship programs. Enjoy a variety of health and wellness programs, including access to gym facilities. Speak to us to know more about what we offer.

How to Apply

Please click the 'Apply' button at the top right corner or go to https://www.translink.ca/About-Us/Careers.aspx to apply for this position and view instructions on the process.

INSTRUCTIONS: Please save your (1) cover letter, and your (2) resume as one pdf document prior to uploading your application on-line.

Posting Date: May 19, 2026
Closing Date: Open until filled

Please note that only those short listed will be contacted.

Having trouble applying? Please view the System Requirements & FAQ's by going to http://www.translink.ca/careers.

Equal Employment Opportunity

Coast Mountain Bus Company is committed to employment equity and building a diverse workforce, representative of the customers we serve and the many communities in the Metro Vancouver region. We welcome and encourage Indigenous applicants, people of colour, all genders, 2SLGBTQ+ and persons with disabilities to apply. Learn more about TransLink's commitment to equity, diversity and inclusion.

Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email us at jobs@translink.ca