About the role
Drive For Excellence
International Auto Group (IAG) boast seven dealerships across the GTA which encompasses 10 legendary brands.
IAG is seeking an enthusiastic, confident, positive, self-motivated team member who is looking to embark on an exciting career at Formula Ford as a part-time ServiceAdvisor**.**
We are looking for an individual who is reliable, honest, organized, detail-oriented, and has a strong desire to succeed.
Here's what you'll deliver:
- Meet/greet customers in person or on phone, as needed
- Arrange prompt and accurate diagnosis of reported problem
- Make best-value repair recommendations based upon nature of the problem
- Make recommendations for preventative maintenance
- Manage delivery of required repair action by successfully setting and managing customer expectations
- Follow up after visit to ensure that customer's expectations were met/exceeded
- Maintain documentation, including PO, invoices, work orders, reports etc.
- Enforce organizational safety standards
- Take 'ownership' and accepts accountability for delivering outstanding service levels and sales results
What you'll need to succeed:
- Experience working within a Dealership environment preferred
- Strong communication skills
- Demonstrated excellent telephone demeanour
- Organizational ability and attention to detail
- Ability to remain calm and focused under all circumstances to deliver exceptional service to customers
- Professional phone handling experience
- Customer-service and sales experience
What's in it for you?
-
Ongoing training and support
-
A great place to work and grow into your career and income
-
Minimum 8 hours of work per week, and possibly up to 24 hours per week
-
Saturday work and possibly 1 or 2 other days per week
Go to our website to see more about our company and the many reasons why you will want to work for us!
We do thank all applicants in advance, but only those selected for an interview will be contacted. Thank you for your interest!
In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA), IAG will also provide reasonable accommodations, accessible formats and communication supports upon request to persons with disabilities who take part in all aspects of the recruitment and selection process.
About Formula Ford
Formula Ford, a dealer in Pickering, Ontario, offers new and used Ford, trucks, SUVs, and Crossovers. Search for all new 2021 Ford vehicles, including Bronco, Bronco Sport, Edge, Escape, Expedition, Explorer, Ranger, F-150, F-250 Super Duty, F-450 Super Duty to Mustang, Mustang Mach-E, Ecosport, and Fusion. Our huge inventory lets you find the right vehicle with the right trim and features that you want at a price that you'll love. We also pay the most for your trade. Our website has all of our current Ford inventory and complete vehicle photos and specifications. We have customers come across Ontario for a deal: Toronto, Scarborough, Ajax, Downtown, Oshawa, Whitby. Credit applications and payment calculators are all on this website to make it easy for our customers to start the process.
About the role
Drive For Excellence
International Auto Group (IAG) boast seven dealerships across the GTA which encompasses 10 legendary brands.
IAG is seeking an enthusiastic, confident, positive, self-motivated team member who is looking to embark on an exciting career at Formula Ford as a part-time ServiceAdvisor**.**
We are looking for an individual who is reliable, honest, organized, detail-oriented, and has a strong desire to succeed.
Here's what you'll deliver:
- Meet/greet customers in person or on phone, as needed
- Arrange prompt and accurate diagnosis of reported problem
- Make best-value repair recommendations based upon nature of the problem
- Make recommendations for preventative maintenance
- Manage delivery of required repair action by successfully setting and managing customer expectations
- Follow up after visit to ensure that customer's expectations were met/exceeded
- Maintain documentation, including PO, invoices, work orders, reports etc.
- Enforce organizational safety standards
- Take 'ownership' and accepts accountability for delivering outstanding service levels and sales results
What you'll need to succeed:
- Experience working within a Dealership environment preferred
- Strong communication skills
- Demonstrated excellent telephone demeanour
- Organizational ability and attention to detail
- Ability to remain calm and focused under all circumstances to deliver exceptional service to customers
- Professional phone handling experience
- Customer-service and sales experience
What's in it for you?
-
Ongoing training and support
-
A great place to work and grow into your career and income
-
Minimum 8 hours of work per week, and possibly up to 24 hours per week
-
Saturday work and possibly 1 or 2 other days per week
Go to our website to see more about our company and the many reasons why you will want to work for us!
We do thank all applicants in advance, but only those selected for an interview will be contacted. Thank you for your interest!
In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA), IAG will also provide reasonable accommodations, accessible formats and communication supports upon request to persons with disabilities who take part in all aspects of the recruitment and selection process.
About Formula Ford
Formula Ford, a dealer in Pickering, Ontario, offers new and used Ford, trucks, SUVs, and Crossovers. Search for all new 2021 Ford vehicles, including Bronco, Bronco Sport, Edge, Escape, Expedition, Explorer, Ranger, F-150, F-250 Super Duty, F-450 Super Duty to Mustang, Mustang Mach-E, Ecosport, and Fusion. Our huge inventory lets you find the right vehicle with the right trim and features that you want at a price that you'll love. We also pay the most for your trade. Our website has all of our current Ford inventory and complete vehicle photos and specifications. We have customers come across Ontario for a deal: Toronto, Scarborough, Ajax, Downtown, Oshawa, Whitby. Credit applications and payment calculators are all on this website to make it easy for our customers to start the process.