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Account Executive

Totango8 days ago
Remote
Remote (US, Canada)
$110,000 - $160,000/yearly
Senior Level

Top Benefits

Flexible PTO
Employee equity
Learning & development

About the role

Who you are

  • Experience managing and closing complex sales-cycles using solution-selling and value-selling techniques
  • 3-5 years of your most recent years in B2B software s​ales​ ​experience, SaaS/Application sales required
  • Experience in areas relating to CRM, revenue intelligence, business process automation, etc
  • Track record of success selling complex solutions to matrixed organizations
  • Track record of​ consistently ​over-achieving quota (top 10% in your company)
  • Strong interpersonal and presentation skills
  • Exceptional verbal and written communication skills
  • Ability to travel to prospects and customers
  • Bachelor’s degree or equivalent experience
  • You’re excited about selling the future of post-Sales and thrive in a fast-moving, high-growth environment
  • You bring high energy, sharp thinking, and an entrepreneurial mindset to everything you do
  • You’re personable, consultative, and see Sales as a true partnership—not just a transaction
  • You have solid B2B Sales experience, and if you’ve sold CRM, revenue intelligence, or other category-creating software before, even better
  • You’re comfortable experimenting, moving fast, and sharing your learnings along the way

What the job involves

  • Spread the good word of the new methodology of Customer Success and Post-Sales teams: Customer-Led Growth through Value Realization. We’re not selling tech, we’re selling a strategy with tech to enable it
  • Help prospects and customers understand the ROI of a partnership with us, helping them get the project prioritized + budget approved / released internally
  • Own the entirety of the sales cycle: prospecting, qualification, pitch, demo, negotiations, signatures, and alignment post-sale for success value delivery along their customer journey. Both new logos and upsells / cross-sells to existing customers
  • Partner with stakeholders like Solutions, Marketing, SDR, and Value (CSM) and exec teams for many needs across the sales cycle and customer journey
  • Master this new world of outbound, using creative approaches and new tools to create repeatable, durable pipeline generation
  • Crush your activity, pipeline, and revenue goals on a quarterly basis
  • Create compelling use cases through opportunity analysis, building strong customer relationships and applying your depth of experience
  • Generate short-term results while maintaining a long-term perspective to maximize overall revenue generation
  • Prepare formal proposals, produce price quotes, work with management on contract negotiations, and gather all necessary paperwork to process orders

Benefits

  • Flexible PTO
  • Employee equity
  • Learning & development
  • Remote first, hybrid friendly
  • 401(k) with employer matching
  • Team celebrations
  • Generous parental leave
  • Comprehensive health & wellness plans

About Totango

Software Development
201-500

We’re experts in customer-led growth: the practice of putting your customers at the center of your go-to-market strategy, because they are your most reliable source of growth. Our Customer Revenue Optimization suite was built to help large and fast-growing businesses thrive. Our powerful suite brings together three products, each designed to deliver exceptional results, and united by an integrated customer data platform.

The Totango Customer Success Platform leverages automated workflows and engagement features to help customers achieve their desired outcomes and drive long-term growth.

Unison, our AI-powered Customer Intelligence Engine works independently, or alongside any customer success platforms. It allows businesses to more effectively predict customer risk and proactively reduce churn before it becomes an issue.

Catalyst is our dedicated tool for revenue teams, streamlining growth operations by enabling seamless expansion.

Leading customer success teams around the world — including SAP, Github, Schneider Electric, Dynatrace, Drata, and Aircall — use Totango products to access actionable insights and empower teams to fuel customer-led growth.

Totango, a pioneer and leader in customer success software since 2010, merged with Catalyst Software in February 2024. The combined organization formed a CS powerhouse, which continues to grow through innovation and acquisition of AI and customer revenue operations technology and talent to help CS and revenue organizations retain and grow their customer base.

We are a remote organization with employees operating in 25 U.S. States, 6 countries, and have two offices in NYC and Tel Aviv.