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Underwriting Manager - Personal Insurance

Mississauga, Ontario, Canada
Senior Level
Full-Time

Top Benefits

Health & Dental Benefits
Paid Vacation
Professional Development

About the role

Job Title: Underwriting Manager - Personal Insurance

Employment Type: Fulltime | Workplace Type: In-Office | Mississauga, ON, Canada

Total Compensation: $70,000 - $90,000 per year

Reports to: President/Operations

About the Role We are seeking an experienced Underwriting Manager to lead our Personal Lines underwriting operations. This role is responsible for overseeing underwriting quality, referral management, carrier relationships, broker support, and operational excellence across our Personal Lines team. Working closely with brokers, service teams, and insurance company partners, you'll help drive profitable growth while ensuring exceptional client outcomes and strong underwriting discipline

Key Responsibilities

Underwriting Leadership Provide underwriting guidance and technical support to brokers and service staff Review referrals and assist with complex underwriting decisions Ensure business is placed appropriately based on carrier appetite and underwriting guidelines Maintain underwriting quality standards across the brokerage Monitor policy quality and identify trends affecting profitability

Carrier Relationships Build and maintain strong relationships with insurance company underwriters Participate in regular carrier meetings Stay informed on underwriting guideline changes and communicate updates to the team Assist with market selection strategies and placement opportunities Advocate for brokers when negotiating exceptions with carrier partners

Team Leadership Lead, coach, and mentor the underwriting and service team Support onboarding and ongoing training Conduct performance reviews and provide regular coaching Foster a collaborative, high-performance culture

Operations Keep only the operational responsibilities that naturally fit underwriting. Monitor renewal workflow Ensure timely handling of referrals Oversee quality assurance processes Assist with download management and underwriting workflows Support automation initiatives Improve underwriting efficiency

We are looking for Minimum 5+ years of Personal Lines insurance experience Previous leadership experience within a brokerage or insurance company Strong underwriting knowledge across Auto, Property, Recreational and Specialty products Excellent understanding of carrier underwriting guidelines Experience working with multiple insurance markets Strong broker coaching and mentoring skills RIBO Licence in good standing CIP designation considered a strong asset Excellent communication and negotiation skills Experience using Power Broker (or similar BMS)

Why Join Us? Competitive salary Performance bonus opportunities Health & Dental Benefits Paid Vacation Professional Development CIP Support Leadership Development Career Growth Collaborative Team Environment

About Billyard Insurance Group

Insurance Agencies and Brokerages
201-500

Billyard Insurance Brokers is a full service Commercial & Personal Lines Insurance Brokerage with several locations across Ontario.

The professionals at Billyard Insurance are here to service the needs of Ontario families and businesses. We offer Home, Automobile, Business & Specialty Insurance across the province.

A proper insurance plan will save you time, hassle and ensure you're compensated when you suffer a loss. Your Insurance is important and we take it seriously.

To review your insurance needs, please contact us to speak with one our professional insurance advisors.

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