Who you are

• The ideal candidate will have previous experience in product, technology, and/or data science fields, with strong data analysis and communication skills
• Strong data analysis, strategic thinking, problem solving and data visualization skills
• Analytical mindset with the ability to interpret and act on data
• Experience parsing and visualizing data for an in-market service
• Display exceptional analytical and problem-solving skills
• Excellent communication, both written and verbal
• Comfort with and an ability to adapt in a rapidly changing environment
• Knowledge of authorization, authentication or fraud prevention is a plus

What the job involves

• Mastercard Identity, within the Security Solutions organization, leads the development of products and services that enable global commerce, power financial inclusion, prevent crime, and make some of the most seamless experiences possible
• As part of Mastercard Identity, the Identity Attribute Verification team drives the development and management of products, programs, and services focused on deterministic attribute verification
• The team delivers significant value across the ecosystem, helping to combat new fraud and address regulatory requirements. Our vision is to deliver a single, rail-agnostic platform and a real-time suite of solutions
• The Senior Specialist – Identity Attribute Verification will drive the Address Verification Service (AVS) and Card Validation Code 2 (CVC2) services’ respective market growth and modernization
• This role requires a deep understanding of KPI measurement and data visualization, empowering data-driven decision making via the buildout of product metrics dashboards
• The Senior Specialist will define the requirements for new feature development to grow and enhance a leading Mastercard payment verification service
• This role will partner closely with internal stakeholders such as regional leads, while also relying on voice of customer to develop the roadmap and key functionality that drives the bottom line
• You will work to enhance and evangelize Mastercard’s Address Verification Service and Card Validation Code 2 service to improve identity verification capabilities across ecommerce flows and for select in-person use cases
• Develop KPI dashboards and data visualizations that track product usage and areas of optimization
• Use data-driven insights to define, prioritize, and deliver features that enhance these services and the customer value proposition
• Develop requirements for and partner with internal stakeholders (analysts, tech leads) to deliver key features modernizing and enhancing the Card Validation Code 2 service
• Track AVS utilization across all regions and support regional revenue opportunities
• Develop and maintain product usage reporting, KPIs, and business results
• Support customer inquiries with a sense of urgency
• Optimize business growth by identifying key Merchant, Acquirer, and Issuer optimization opportunities
• Partner with internal stakeholders to achieve regional goals while supporting external discussions with customers and ecosystem participants
• Must be able to work with global teams based in New York and St. Louis, Missouri, as well as having flexibility to work with regional stakeholders and customers in other time zones (as needed)

Benefits

• Gym membership
• Pension plan
• Share purchase options
• Extra holiday purchase optional
• 25 days holiday (excl. bank holidays)
• Work from home opportunities
• Health insurance