Key Holder - Montreal Flagship
Top Benefits
About the role
Vintage Frames Company is looking for a Key Holder to help lead the day-to-day operations of our Montreal Flagship located in Saint-Henri (4873 Rue Notre-Dame O.) This is a hands-on role for someone who thrives on creating exceptional customer experiences while ensuring the store operates smoothly, efficiently, and to the highest standard.
As a Key Holder, you’ll be one of the leaders on the sales floor, responsible for opening and closing the store, supporting the team, and delivering the elevated level of service our customers have come to expect. You’ll act as a brand ambassador, helping customers discover the perfect frame while maintaining an environment that reflects the creativity, craftsmanship, and culture of Vintage Frames Company.
ABOUT VINTAGE FRAMES COMPANY
Vintage Frames Company (VFC) is home to the world’s largest archive of deadstock vintage eyewear - over 2 million unique frames sourced by CEO and Founder Corey Shapiro. Since 2008, VFC has been the go-to for stylists, artists, and tastemakers, with frames featured in magazine shoots, films, red carpets, and global tours.
In 2018 we launched our own line, inspired by the archive and shaped by modern culture - designed to stand out, not blend in. What started as a flagship store in Montreal is now a global brand carried in over 150 top retailers worldwide, including Kith, Holt Renfrew, Neiman Marcus, Saks Fifth Avenue, HBX, Complex, Farfetch, CNCPTS, and BSTN. We operate one of the largest vintage eyewear eCommerce platforms and, since 2022, a U.S. flagship on Miami Beach.
WHAT YOU'LL OWN
Leadership on the floor: Lead by example during every shift by delivering exceptional customer service, and helping drive sales performance. Opening & closing: Execute all opening and closing procedures, including cash reconciliation, store security, alarm systems, and ensuring the sales floor is fully prepared for business. Client experience: Build lasting relationships with customers through personalized styling, product knowledge, and world-class service that creates loyal clients. Sales performance: Consistently achieve personal sales goals while supporting the team in meeting store targets through clienteling, product recommendations, and relationship building. Brand ambassador: Represent Vintage Frames Company with professionalism and enthusiasm while sharing the story, craftsmanship, and heritage behind our products. Store presentation: Maintain premium visual merchandising standards, ensuring displays, showcases, inventory, and the sales floor remain organized, clean, and visually compelling. Inventory & operations: Support inventory accuracy through receiving shipments, replenishment, stock organization, transfers, cycle counts, and general operational excellence. Point of Sale: Accurately process sales, exchanges, returns, repairs, special orders, and client information. Store standards: Ensure company policies, operational procedures, security standards, pricing, and loss prevention practices are consistently followed. Community engagement: Help grow the Vintage Frames community by participating in in-store events, product launches, activations, and client outreach initiatives.
WHAT SUCCESS LOOKS LIKE
In your first year, you’ll become a trusted leader within the Montreal Flagship. Customers will know you by name, your team will rely on you to keep the store running smoothly, and every shift you lead will reflect the premium experience that defines Vintage Frames Company.
You’ll consistently exceed sales expectations, help develop long-term client relationships, maintain exceptional operational standards, and contribute to a store environment that customers want to return to again and again.
WHAT YOU'LL BRING
Education: College diploma or equivalent retail experience is preferred. Retail experience: 2-4 years of experience in premium retail, luxury retail, fashion, jewelry, eyewear, or a customer-focused environment. Previous key holder or leadership experience is considered a strong asset. Sales ability: Proven ability to build relationships, exceed sales goals, and create memorable customer experiences through consultative selling. Leadership: Comfortable taking ownership of the sales floor, motivating teammates, making decisions independently, and leading by example during every shift. Communication: Strong interpersonal and communication skills with the ability to connect naturally with a diverse clientele. Attention to detail: Highly organized with excellent operational discipline and pride in maintaining premium store standards. Problem solving: Able to remain calm under pressure, resolve customer concerns professionally, and make sound decisions in the absence of management. Culture fit: Passion for fashion, luxury, streetwear, art, music, and design, with a genuine appreciation for craftsmanship and exceptional customer experiences.
COMP & PERKS
Compensation: Competitive hourly wage plus commission opportunities. Product: Generous employee discount on Vintage Frames Company products. Growth: Build your career with a fast-growing global company that believes in promoting from within and investing in its people.
Not the right fit? Search for Key Holder jobs in Montreal, Quebec, Canada
About Vintage Frames Company
CEO and Founder, Corey Shapiro, founded Vintage Frames Company by purveying vintage eyewear around the world for his celebrity and VIP clientele, looking for one-of-a-kind pieces.
After more than 10 years of curating dead-stock, or unworn frames, the company is now the largest supplier of vintage eyewear in the world; with more than 1 million unique frames in stock at a moment.
In 2018, the brand began designing its own label of eyewear, VF by Vintage Frames Company and VF Masterpiece Collection. Each collection is designed meticulously by blending the best styles throughout fashion history with a touch of modernity. Vintage Frames Company utilizes traditional techniques to maintain its commitment of providing quality luxury accessories to its clientele even as technology has advanced eyewear production.
Customers can find Vintage Frames Company designs at its flagship retail store in Montreal, online at VintageFramesCompany.com, or at select Neiman Marcus & Holt Renfrew locations across North America.
Similar Jobs
Key Holder - Montreal Flagship
Top Benefits
About the role
Vintage Frames Company is looking for a Key Holder to help lead the day-to-day operations of our Montreal Flagship located in Saint-Henri (4873 Rue Notre-Dame O.) This is a hands-on role for someone who thrives on creating exceptional customer experiences while ensuring the store operates smoothly, efficiently, and to the highest standard.
As a Key Holder, you’ll be one of the leaders on the sales floor, responsible for opening and closing the store, supporting the team, and delivering the elevated level of service our customers have come to expect. You’ll act as a brand ambassador, helping customers discover the perfect frame while maintaining an environment that reflects the creativity, craftsmanship, and culture of Vintage Frames Company.
ABOUT VINTAGE FRAMES COMPANY
Vintage Frames Company (VFC) is home to the world’s largest archive of deadstock vintage eyewear - over 2 million unique frames sourced by CEO and Founder Corey Shapiro. Since 2008, VFC has been the go-to for stylists, artists, and tastemakers, with frames featured in magazine shoots, films, red carpets, and global tours.
In 2018 we launched our own line, inspired by the archive and shaped by modern culture - designed to stand out, not blend in. What started as a flagship store in Montreal is now a global brand carried in over 150 top retailers worldwide, including Kith, Holt Renfrew, Neiman Marcus, Saks Fifth Avenue, HBX, Complex, Farfetch, CNCPTS, and BSTN. We operate one of the largest vintage eyewear eCommerce platforms and, since 2022, a U.S. flagship on Miami Beach.
WHAT YOU'LL OWN
Leadership on the floor: Lead by example during every shift by delivering exceptional customer service, and helping drive sales performance. Opening & closing: Execute all opening and closing procedures, including cash reconciliation, store security, alarm systems, and ensuring the sales floor is fully prepared for business. Client experience: Build lasting relationships with customers through personalized styling, product knowledge, and world-class service that creates loyal clients. Sales performance: Consistently achieve personal sales goals while supporting the team in meeting store targets through clienteling, product recommendations, and relationship building. Brand ambassador: Represent Vintage Frames Company with professionalism and enthusiasm while sharing the story, craftsmanship, and heritage behind our products. Store presentation: Maintain premium visual merchandising standards, ensuring displays, showcases, inventory, and the sales floor remain organized, clean, and visually compelling. Inventory & operations: Support inventory accuracy through receiving shipments, replenishment, stock organization, transfers, cycle counts, and general operational excellence. Point of Sale: Accurately process sales, exchanges, returns, repairs, special orders, and client information. Store standards: Ensure company policies, operational procedures, security standards, pricing, and loss prevention practices are consistently followed. Community engagement: Help grow the Vintage Frames community by participating in in-store events, product launches, activations, and client outreach initiatives.
WHAT SUCCESS LOOKS LIKE
In your first year, you’ll become a trusted leader within the Montreal Flagship. Customers will know you by name, your team will rely on you to keep the store running smoothly, and every shift you lead will reflect the premium experience that defines Vintage Frames Company.
You’ll consistently exceed sales expectations, help develop long-term client relationships, maintain exceptional operational standards, and contribute to a store environment that customers want to return to again and again.
WHAT YOU'LL BRING
Education: College diploma or equivalent retail experience is preferred. Retail experience: 2-4 years of experience in premium retail, luxury retail, fashion, jewelry, eyewear, or a customer-focused environment. Previous key holder or leadership experience is considered a strong asset. Sales ability: Proven ability to build relationships, exceed sales goals, and create memorable customer experiences through consultative selling. Leadership: Comfortable taking ownership of the sales floor, motivating teammates, making decisions independently, and leading by example during every shift. Communication: Strong interpersonal and communication skills with the ability to connect naturally with a diverse clientele. Attention to detail: Highly organized with excellent operational discipline and pride in maintaining premium store standards. Problem solving: Able to remain calm under pressure, resolve customer concerns professionally, and make sound decisions in the absence of management. Culture fit: Passion for fashion, luxury, streetwear, art, music, and design, with a genuine appreciation for craftsmanship and exceptional customer experiences.
COMP & PERKS
Compensation: Competitive hourly wage plus commission opportunities. Product: Generous employee discount on Vintage Frames Company products. Growth: Build your career with a fast-growing global company that believes in promoting from within and investing in its people.
Not the right fit? Search for Key Holder jobs in Montreal, Quebec, Canada
About Vintage Frames Company
CEO and Founder, Corey Shapiro, founded Vintage Frames Company by purveying vintage eyewear around the world for his celebrity and VIP clientele, looking for one-of-a-kind pieces.
After more than 10 years of curating dead-stock, or unworn frames, the company is now the largest supplier of vintage eyewear in the world; with more than 1 million unique frames in stock at a moment.
In 2018, the brand began designing its own label of eyewear, VF by Vintage Frames Company and VF Masterpiece Collection. Each collection is designed meticulously by blending the best styles throughout fashion history with a touch of modernity. Vintage Frames Company utilizes traditional techniques to maintain its commitment of providing quality luxury accessories to its clientele even as technology has advanced eyewear production.
Customers can find Vintage Frames Company designs at its flagship retail store in Montreal, online at VintageFramesCompany.com, or at select Neiman Marcus & Holt Renfrew locations across North America.