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Change Management Program Lead, AI Transformation

Hybrid
Toronto, Ontario, Canada
Senior Level
Full-Time

About the role

Location: Toronto, ON - Hybrid (On-site once every two weeks; primarily remote) Pay Rate: $65.76/hr - $76.90/hr Contract Length: 6 Months with possibility for extension

We at Raise are hiring a Change Management Program Lead, AI Transformation for one of our top clients. After establishing themselves as an industry leader, they’re now expanding their team to meet rising demand. We’re hiring right now; if you’re interested, apply below for your chance to join a great place to work.

Responsibilities

Develop and execute change management and adoption strategies for AI, digital, and transformation initiatives. Lead stakeholder engagement, organizational readiness, and adoption activities across a portfolio of strategic initiatives. Partner with business and technology leaders to align on change impacts, risks, dependencies, and mitigation plans. Monitor readiness, adoption trends, stakeholder sentiment, and change saturation, recommending interventions where required. Establish success measures and reporting to evaluate adoption, engagement, and business outcomes. Be able to define adoption metrics, read usage and sentiment data, and adjust the change plan based on what the data shows. Support leadership teams with communications, engagement, and reinforcement strategies that drive sustained behavioural change. Develop executive updates, presentations, and materials that communicate progress, risks, and outcomes. Capture and share success stories, lessons learned, and best practices to strengthen enterprise adoption and continuous improvement.

Responsibilities & Requirements

5+ years of experience in change management, organizational transformation, program management, learning and development, or a related field. Experience leading change and adoption initiatives for AI, digital, technology, or transformation programs. Strong understanding of stakeholder engagement, organizational readiness, adoption strategies, and change management practices, with the ability to drive behaviour change at scale. Systems‑thinking and structured problem‑solving skills, with the ability to break down ambiguous problems, identify the signal in the noise, and translate complexity into clear, actionable plans. Working knowledge of modern IT delivery processes, AI agent ecosystems, and emerging enterprise AI technologies, with hands‑on comfort using AI tools to analyze data, summarize insights, automate workflows, and enhance change management deliverables. Strong data analysis and insight‑generation capabilities, including interpreting quantitative and qualitative data, identifying trends, and using statistical findings to inform adoption strategies and transformation outcomes; practical experience with tools such as Excel, dashboards, usage analytics, and sentiment analysis platforms.

Nice To Have Skills

Knowledge of change management methodologies (e.g., Prosci) Experience supporting AI, data, digital transformation, innovation or future-of-work initiatives Experience in financial services, insurance, or other highly regulated industries Experience developing executive communications and thought leadership content Familiarity with employee engagement platforms, collaboration tools, and digital communications channels Bilingualism (English/French) is an asset

Education

Bachelor degree

Looking for meaningful work? We can help!

Raise is an established hiring firm with over 65 years of experience. We believe strongly in making the world a better place through work, which is why we’re a certified B Corporation and donate 10% of our profits to charity.

We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities.

We have a dedicated webpage for accommodations where you can learn more about what we offer and request accommodation: https://raise.jobs/accommodations/

In order to submit candidates for roles, our clients will sometimes require personal information to confirm the identity of applicants and their legal status to work. Raise will never ask you for personal or banking information unless you have been selected for a job. If you are ever unsure about the legitimacy of this or another job posting by Raise (or have any other questions), please contact us at +1 800-567-9675 or hello@raiserecruiting.com

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About Industry FinTech

Financial Services
11-50

We provide an all in one back office financial technologies platform for entrepreneurs to gain the single most important solution - the ability to be trusted by investors and stakeholders.

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