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Operations Manager - Restaurant

JRoss Retail Recruitersabout 20 hours ago
Sechelt, British Columbia, Canada
CA$55,000 - CA$65,000/year
Senior Level
Full-Time

About the role

A boutique hospitality destination on British Columbia’s Sunshine Coast is seeking an experienced Operations Manager to support and oversee daily restaurant and hospitality operations within a highly guest-focused food and beverage environment. This leadership role is ideal for a hospitality professional who thrives in a hands-on operation, leads from the floor, and understands how to balance service excellence, team culture, operational execution, and financial performance. The successful candidate will bring a strong background in restaurant and hospitality management, a passion for creating exceptional guest experiences, and the ability to lead, coach, and inspire front-line teams in a dynamic coastal resort setting.

$55,000 to $65,000 base salary plus potential bonus

Description Oversee the day-to-day operation of the restaurant, lounge, and hospitality spaces to ensure smooth and consistent execution Maintain a strong presence on the floor during peak service periods while supporting both front and back of house teams as required Lead daily operational briefings, team communication, and service execution standards Ensure operational systems, procedures, cleanliness, and service expectations are consistently upheld Monitor labour, scheduling, operational efficiencies, and daily business performance Lead by example in delivering exceptional hospitality and guest engagement Build strong guest relationships through active floor presence and meaningful interaction Handle guest concerns and service recovery professionally and proactively Support reservations, large group bookings, and private event coordination Coach, mentor, and develop front-line hospitality teams through hands-on leadership and training Participate in recruitment, onboarding, performance management, and ongoing staff development Support training initiatives related to food, beverage, wine, and service knowledge Review daily sales, labour, and operational reporting against targets and forecasts Monitor cash handling procedures, reconciliation, discounts, voids, and promotions Support inventory management, ordering, supplier relations, and cost control initiatives Assist with forecasting, budgeting, and operational planning Contribute to ongoing efforts to improve profitability, efficiency, and guest satisfaction Oversee private dining, group bookings, and special event execution Work closely with organizers, culinary leadership, and service teams to coordinate all event details Support marketing initiatives, promotions, and community engagement opportunities

Requirements 3–5+ years of leadership experience within restaurant, resort, hotel, or hospitality operations Strong floor leadership presence with a hands-on and service-driven management style Excellent communication, organizational, and problem-solving skills Experience managing labour, scheduling, inventory, and daily operational reporting Strong understanding of guest service standards and hospitality culture Comfortable working in a fast-paced, high-volume, guest-focused environment Wine, beverage, or premium dining knowledge is considered an asset Experience with events, group dining, or resort operations is advantageous

Corporate Culture Competitive compensation package Opportunity to join a growing hospitality operation in a unique coastal setting Strong leadership team and collaborative culture Lifestyle-focused location on British Columbia’s Sunshine Coast

Contact Carmen MacKeage at 403.670.9101 x5 or submit your resume in confidence below.

About JRoss Retail Recruiters

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