About the role
Digital Communications Specialist
About Queen's University
Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics & recreation, power generation, corporate shared services, and many more.
We are committed to employment equity and diversity in the workplace and welcome applications from individuals from equity seeking groups such as women, racialized/visible minorities, Indigenous/Aboriginal peoples, persons with a disability, persons who identify in the LGBTQ+ community and others who reflect the diversity of Canadian society.
Come work with us!
Job Summary
A Brief Overview
Reporting to the Associate Director, Communications and Digital Engagement, the Digital Communications Specialist plays a key role in advancing Smith Engineering's communication and engagement initiatives.
The Digital Communications Specialist will lead the development and execution of the Faculty's content strategy, collaborating with departments and stakeholders to create, publish, and distribute content across social media platforms (e.g. Facebook, X, Instagram, and LinkedIn), faculty websites, and newsletters. With a comprehensive and authoritative skill in graphic design and photography, the incumbent will also provide expertise on emerging trends, recommend strategies for brand management, and ensure all content aligns with the university's communication guidelines.
The Digital Communication Specialist will contribute to broader communication initiatives by developing and implementing communication plans, producing and editing content for print and digital channels, and coordinating the workflow of communication projects. This position will also support internal and external engagement through presentations, information materials, and digital publications, while measuring the impact of communications and recommending improvements.
This position develops, organizes, and implements communications strategies and plans that promote and profile departments, programs and services. This position performs market scans, recommends the focus of communications, and develops measurement criteria to evaluate effectiveness. This position also manages ongoing communication projects for publications and social media and serves as editor/publisher for print and digital publications.
The schedule for this position requires the incumbent to work frequent early mornings, evenings and weekends, according to program or area needs.
Job Description
What you will do
Develops, organizes, implements and measures communication plans and initiatives that promote and profile departments, programs, and services.
Provides input to assist with the development and implementation of communication plans.
Organizes the workflow of communications projects.
Scans media and works with the team to identify areas of focus for communications.
Writes articles, as well as prepares information sessions, presentations, Q&As, fact sheets, and other training and learning material.
Maintains content on the department's website.
Edits and proofreads copy for internal and external stakeholders.
Develops measurement criteria for evaluating the communication plans, measures effectiveness, and recommends changes for improvement.
-
Serves as editor/publisher for print and digital publications in the department.
-
Oversees the production of all of the department’s print communications and publications.
-
Facilitates the communication of issues and solutions with management, stakeholders, team members, and the Queen's community.
-
Serves as a contributing member on projects, committees, and working groups as required.
-
Deploys and administers surveys and tabulates results.
-
Develops creative concepts including graphic design, editorial illustrations, infographics, icons, imagery, templates, layouts, promotional materials, instructional strategies, and visual graphics to support the branding, marketing, communication, and/or course objectives.
-
Builds relationships and liaises with other departments, faculty, student leaders, external partners, and community resources.
-
Compiles, organizes, and analyses data to track the effectiveness of communications and engagement tools.
-
Other duties as required in support of the department and/or unit.
Required Education
- Four-Year Bachelor Degree or equivalent. In addition, requires trade certification, qualification, or on-going learning to remain ahead of changes in technology or emerging fields.
-
- in communications preferred.
Required Experience
- More than 3 years and up to and including 5 years of experience.
-
-
Experience in managing/developing strategic communication plans considered an asset.
-
Experience in writing, interviewing, reviewing, editing and/or proofreading internal and/or external communications and documents considered an asset (e.g., social media, policy manuals, newsletters, handbooks, legal documents, forms/templates, blogs, training/reference materials, technical documents, webinars, etc.).
-
Experience with assessing emerging trends, technologies, electronic platforms and potential digital business opportunities considered an asset (e.g., social media, etc.).
-
Experience in data, trend analysis and reporting considered an asset.
-
Experience developing, coordinating and producing promotional and marketing material considered an asset.
-
Experience working at a post-secondary education institution considered an asset.
-
Consideration may be given to an equivalent combination of education and experience.
Job Knowledge and Requirements
-
Knowledge of concepts and principles in a specialist field that is typically acquired through a combination of advanced professional or academic qualifications and/or substantial work experience.
-
Provide effective consultation and advice on non-straightforward and/or complex issues.
-
Interaction with others requires interpersonal skills and the ability to understand and influence.
-
Adapt messages to meet the different needs of different audiences.
-
Builds relationships, trust and credibility.
-
Prioritize and distribute work to deliver objectives on time and to the highest standard.
-
Identify in advance when the intended results may not be achieved and develops a plan to address the gaps.
-
Actively participate in project team meetings and develop individual and unit project plans.
-
Lead procedural or technological change within a unit.
-
Identify opportunities to improve the effectiveness and efficiency of work processes.
-
Seek information and input to fully understand the cause of problems.
-
Appropriately assesses risks before making a decision.
-
Contribute to the creation and evaluation of possible solutions.
-
Take action to remove obstacles and address problems before they impact performance and results.
-
Apply equity, diversity, accessibility, inclusion and Indigenization considerations to decision making and planning.
-
Promote a work environment that is free from sexual violence, harassment and discrimination, and the ability to show empathy for those who have experienced trauma.
Employment Equity and Accessibility Statement
The University invites applications from all qualified individuals. Queen's is strongly committed to employment equity, diversity, and inclusion in the workplace and encourages applications from Black, racialized persons, Indigenous people, women, persons with disabilities, and 2SLGBTQI+ persons. In accordance with Canadian Immigration requirements, priority will be given to those who are legally eligible to work in Canada.
The University provides support in its recruitment processes to all applicants who require accommodation due to a protected ground under the Ontario Human Rights Code, including those with disabilities. Candidates requiring accommodation during the recruitment process are asked to contact Human Resources at hradmin@queensu.ca.
Skills
Reference
424943
About the role
Digital Communications Specialist
About Queen's University
Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics & recreation, power generation, corporate shared services, and many more.
We are committed to employment equity and diversity in the workplace and welcome applications from individuals from equity seeking groups such as women, racialized/visible minorities, Indigenous/Aboriginal peoples, persons with a disability, persons who identify in the LGBTQ+ community and others who reflect the diversity of Canadian society.
Come work with us!
Job Summary
A Brief Overview
Reporting to the Associate Director, Communications and Digital Engagement, the Digital Communications Specialist plays a key role in advancing Smith Engineering's communication and engagement initiatives.
The Digital Communications Specialist will lead the development and execution of the Faculty's content strategy, collaborating with departments and stakeholders to create, publish, and distribute content across social media platforms (e.g. Facebook, X, Instagram, and LinkedIn), faculty websites, and newsletters. With a comprehensive and authoritative skill in graphic design and photography, the incumbent will also provide expertise on emerging trends, recommend strategies for brand management, and ensure all content aligns with the university's communication guidelines.
The Digital Communication Specialist will contribute to broader communication initiatives by developing and implementing communication plans, producing and editing content for print and digital channels, and coordinating the workflow of communication projects. This position will also support internal and external engagement through presentations, information materials, and digital publications, while measuring the impact of communications and recommending improvements.
This position develops, organizes, and implements communications strategies and plans that promote and profile departments, programs and services. This position performs market scans, recommends the focus of communications, and develops measurement criteria to evaluate effectiveness. This position also manages ongoing communication projects for publications and social media and serves as editor/publisher for print and digital publications.
The schedule for this position requires the incumbent to work frequent early mornings, evenings and weekends, according to program or area needs.
Job Description
What you will do
Develops, organizes, implements and measures communication plans and initiatives that promote and profile departments, programs, and services.
Provides input to assist with the development and implementation of communication plans.
Organizes the workflow of communications projects.
Scans media and works with the team to identify areas of focus for communications.
Writes articles, as well as prepares information sessions, presentations, Q&As, fact sheets, and other training and learning material.
Maintains content on the department's website.
Edits and proofreads copy for internal and external stakeholders.
Develops measurement criteria for evaluating the communication plans, measures effectiveness, and recommends changes for improvement.
-
Serves as editor/publisher for print and digital publications in the department.
-
Oversees the production of all of the department’s print communications and publications.
-
Facilitates the communication of issues and solutions with management, stakeholders, team members, and the Queen's community.
-
Serves as a contributing member on projects, committees, and working groups as required.
-
Deploys and administers surveys and tabulates results.
-
Develops creative concepts including graphic design, editorial illustrations, infographics, icons, imagery, templates, layouts, promotional materials, instructional strategies, and visual graphics to support the branding, marketing, communication, and/or course objectives.
-
Builds relationships and liaises with other departments, faculty, student leaders, external partners, and community resources.
-
Compiles, organizes, and analyses data to track the effectiveness of communications and engagement tools.
-
Other duties as required in support of the department and/or unit.
Required Education
- Four-Year Bachelor Degree or equivalent. In addition, requires trade certification, qualification, or on-going learning to remain ahead of changes in technology or emerging fields.
-
- in communications preferred.
Required Experience
- More than 3 years and up to and including 5 years of experience.
-
-
Experience in managing/developing strategic communication plans considered an asset.
-
Experience in writing, interviewing, reviewing, editing and/or proofreading internal and/or external communications and documents considered an asset (e.g., social media, policy manuals, newsletters, handbooks, legal documents, forms/templates, blogs, training/reference materials, technical documents, webinars, etc.).
-
Experience with assessing emerging trends, technologies, electronic platforms and potential digital business opportunities considered an asset (e.g., social media, etc.).
-
Experience in data, trend analysis and reporting considered an asset.
-
Experience developing, coordinating and producing promotional and marketing material considered an asset.
-
Experience working at a post-secondary education institution considered an asset.
-
Consideration may be given to an equivalent combination of education and experience.
Job Knowledge and Requirements
-
Knowledge of concepts and principles in a specialist field that is typically acquired through a combination of advanced professional or academic qualifications and/or substantial work experience.
-
Provide effective consultation and advice on non-straightforward and/or complex issues.
-
Interaction with others requires interpersonal skills and the ability to understand and influence.
-
Adapt messages to meet the different needs of different audiences.
-
Builds relationships, trust and credibility.
-
Prioritize and distribute work to deliver objectives on time and to the highest standard.
-
Identify in advance when the intended results may not be achieved and develops a plan to address the gaps.
-
Actively participate in project team meetings and develop individual and unit project plans.
-
Lead procedural or technological change within a unit.
-
Identify opportunities to improve the effectiveness and efficiency of work processes.
-
Seek information and input to fully understand the cause of problems.
-
Appropriately assesses risks before making a decision.
-
Contribute to the creation and evaluation of possible solutions.
-
Take action to remove obstacles and address problems before they impact performance and results.
-
Apply equity, diversity, accessibility, inclusion and Indigenization considerations to decision making and planning.
-
Promote a work environment that is free from sexual violence, harassment and discrimination, and the ability to show empathy for those who have experienced trauma.
Employment Equity and Accessibility Statement
The University invites applications from all qualified individuals. Queen's is strongly committed to employment equity, diversity, and inclusion in the workplace and encourages applications from Black, racialized persons, Indigenous people, women, persons with disabilities, and 2SLGBTQI+ persons. In accordance with Canadian Immigration requirements, priority will be given to those who are legally eligible to work in Canada.
The University provides support in its recruitment processes to all applicants who require accommodation due to a protected ground under the Ontario Human Rights Code, including those with disabilities. Candidates requiring accommodation during the recruitment process are asked to contact Human Resources at hradmin@queensu.ca.
Skills
Reference
424943