Order Desk Clerk (NOC 65102)
Top Benefits
About the role
Sioux Lookout, ON P0V, Canada
Job Type
Full TIme
About the Job
Fresh Market Foods is seeking a detail-oriented Order Desk Clerk to process orders efficiently, assist customers, and provide administrative support. The ideal candidate will have strong organizational skills, excellent customer service abilities, and the ability to multitask in a fast-paced environment.!
Job Duties:
- Accurately shop for customer orders, create AWBs, weigh boxes, and ensure proper documentation.
- Process order payments using various methods, including charge accounts, EMT, and credit cards.
- Provide friendly and professional customer service in person, over the phone, and via email.
- Address complaints or concerns effectively while maintaining a positive experience.
- Ensure Nutrition North subsidy savings are applied to eligible customer purchases.
- Maintain accurate records of orders, customer interactions, and assigned administrative tasks.
- Work with other departments to improve processes and support workflow.
- Assist in onboarding and training new team members as required.
- Follow company policies, safety protocols, and maintain customer confidentiality.
- Keep up to date with product knowledge, promotions, and company updates.
Terms of Employment: Permanent Full-time (40 hours/week)
Positions: 1
Wage/Salary: Starting at $17.60 – $19.00 per/hour (depending on experience)
Closing Date: Open Until Filled
Start Date: ASAP
Benefits
After completing the 3-month probationary period, employees are enrolled in our Group Benefits which include Medical & Dental Benefits, Long Term Disability, Employee Assistance Program, Maple Program and access to our staff only gym. Additionally, employees receive a 10% discount at Fresh Market Foods and a 20% Discount at Your Dollar Store with More. After 1 year of employment, employees are eligible to enroll in our Group RRSP and DPSP programs.
Location of Work: 79 Queen Street; Sioux Lookout, ON P8T 1A1
Language of Work: English, French (an asset but not a requirement)
Transportation: Fresh Market Foods will cover a one-time round-trip travel cost for the successful candidate to our location and back to their permanent residence at the end of the work period. This does not include the cost for a full trailer move (household goods, trailers, or large personal belongings etc).
Apply with Resume to:
Liz Ward, Human Resources Manager
Email: jobs@freshmarketfoods.ca
Fresh Market Foods is an equal opportunity employer. We encourage all interested applicants to apply. Reasonable accommodations will be provided during the hiring process
About Fresh Market Foods
FRESHEST PRODUCTS We are fresh obsessed! Loads of fresh product arrives at our door several times a week. We work hard to ensure you receive top quality produce, in-store baked goods, and high grade tender cuts of meat!.
RIGHT PRICE Our suppliers and buying team at the store work together to find our customers better prices. Every week we receive specials on products, check out our weekly flyer for more information.
EXCEPTIONAL SERVICE Here at the Fresh Market we know that our customers have busy lives and want to spend their time enjoying the beautiful scenery here in Northwestern Ontario. We are focused on making every shopping experience great by having helpful staff eager to help you find what you need and suggest great recipes and ideas. We also offer a full service order desk dedicated to shopping, packing, and shipping your groceries when you need them to where you need them, so call, e-mail, or fax us your order and let us do the work. SELECTION A store of 42000 square feet we are all about selection, we work with multiple suppliers to find the products that our customers are looking for. If there is something that you are looking for, talk or phone one of our friendly staff members today.
HERE FOR OUR COMMUNITY We are a proud supporter of our community, and as a local independent grocery store we live here too! We look for ways to make our community better and partner with lots of local organizations to reach that goal. Look for events on our website or for past successes that the staff have been involved in.
Order Desk Clerk (NOC 65102)
Top Benefits
About the role
Sioux Lookout, ON P0V, Canada
Job Type
Full TIme
About the Job
Fresh Market Foods is seeking a detail-oriented Order Desk Clerk to process orders efficiently, assist customers, and provide administrative support. The ideal candidate will have strong organizational skills, excellent customer service abilities, and the ability to multitask in a fast-paced environment.!
Job Duties:
- Accurately shop for customer orders, create AWBs, weigh boxes, and ensure proper documentation.
- Process order payments using various methods, including charge accounts, EMT, and credit cards.
- Provide friendly and professional customer service in person, over the phone, and via email.
- Address complaints or concerns effectively while maintaining a positive experience.
- Ensure Nutrition North subsidy savings are applied to eligible customer purchases.
- Maintain accurate records of orders, customer interactions, and assigned administrative tasks.
- Work with other departments to improve processes and support workflow.
- Assist in onboarding and training new team members as required.
- Follow company policies, safety protocols, and maintain customer confidentiality.
- Keep up to date with product knowledge, promotions, and company updates.
Terms of Employment: Permanent Full-time (40 hours/week)
Positions: 1
Wage/Salary: Starting at $17.60 – $19.00 per/hour (depending on experience)
Closing Date: Open Until Filled
Start Date: ASAP
Benefits
After completing the 3-month probationary period, employees are enrolled in our Group Benefits which include Medical & Dental Benefits, Long Term Disability, Employee Assistance Program, Maple Program and access to our staff only gym. Additionally, employees receive a 10% discount at Fresh Market Foods and a 20% Discount at Your Dollar Store with More. After 1 year of employment, employees are eligible to enroll in our Group RRSP and DPSP programs.
Location of Work: 79 Queen Street; Sioux Lookout, ON P8T 1A1
Language of Work: English, French (an asset but not a requirement)
Transportation: Fresh Market Foods will cover a one-time round-trip travel cost for the successful candidate to our location and back to their permanent residence at the end of the work period. This does not include the cost for a full trailer move (household goods, trailers, or large personal belongings etc).
Apply with Resume to:
Liz Ward, Human Resources Manager
Email: jobs@freshmarketfoods.ca
Fresh Market Foods is an equal opportunity employer. We encourage all interested applicants to apply. Reasonable accommodations will be provided during the hiring process
About Fresh Market Foods
FRESHEST PRODUCTS We are fresh obsessed! Loads of fresh product arrives at our door several times a week. We work hard to ensure you receive top quality produce, in-store baked goods, and high grade tender cuts of meat!.
RIGHT PRICE Our suppliers and buying team at the store work together to find our customers better prices. Every week we receive specials on products, check out our weekly flyer for more information.
EXCEPTIONAL SERVICE Here at the Fresh Market we know that our customers have busy lives and want to spend their time enjoying the beautiful scenery here in Northwestern Ontario. We are focused on making every shopping experience great by having helpful staff eager to help you find what you need and suggest great recipes and ideas. We also offer a full service order desk dedicated to shopping, packing, and shipping your groceries when you need them to where you need them, so call, e-mail, or fax us your order and let us do the work. SELECTION A store of 42000 square feet we are all about selection, we work with multiple suppliers to find the products that our customers are looking for. If there is something that you are looking for, talk or phone one of our friendly staff members today.
HERE FOR OUR COMMUNITY We are a proud supporter of our community, and as a local independent grocery store we live here too! We look for ways to make our community better and partner with lots of local organizations to reach that goal. Look for events on our website or for past successes that the staff have been involved in.