About the role
We are currently seeking a reliable, customer-focused Parts Advisor to join our Parts Department in Elie, MB. This position plays a vital role in supporting our customers, service team, and overall parts operations. The successful candidate will assist with inventory management, shipping and receiving, achieving sales targets, and promoting a collaborative and knowledgeable work environment.
Key Responsibilities
Customer & Service Support
Provide outstanding customer service in person, by phone, and via email
Support service technicians and the service team with parts-related needs Address inquiries, check availability, and process orders accurately
Shipping & Receiving
Receive and inspect incoming parts shipments
Accurately manage outbound shipments to customers and other branches Handle returns in accordance with company policies
Teamwork & Collaboration
Work closely with the parts team to ensure smooth daily operations
Assist other branches when coverage is needed Contribute to a cooperative and team-driven work culture
Sales & Performance
Work toward achieving and exceeding parts sales goals
Recommend and upsell relevant parts and promotions to customers Track sales performance and report progress to the Parts Manager
Product Knowledge & Development
Learn and maintain knowledge of AGCO, Claas, and third-party machinery and parts
Stay informed on new products and technologies Share knowledge with the team to support a learning environment
Inventory Management
Monitor inventory levels and help optimize stock availability
Perform cycle counts and assist in minimizing stock discrepancies Recommend stocking of high-demand items Maximize supplier discounts through effective order timing
Other duties as assigned
Qualifications
High school diploma or equivalent (post-secondary education an asset)
Experience in a parts department or customer service role; agriculture or heavy machinery experience preferred Strong communication and organizational skills Demonstrated ability to meet sales goals Technical knowledge of machinery/parts or willingness to learn Ability to work independently and collaboratively Willingness to travel between branches if required
Working Conditions
Must be able to lift and move parts weighing 50+ lbs
Standing for extended periods and working in warehouse settings Overtime may be required during peak periods
About AgWest
At AgWest, we provide a comprehensive range of CLAAS machinery and AGCO brands, ensuring year-round productivity for farming operations in Manitoba and Saskatchewan. Our extensive lineup is complemented by a wide selection of attachments, backed by our dedicated sales, service, and parts teams. Our competitive edge is forged by the skills and expertise of our team.
Ready to join a growing team in the heart of Manitoba agriculture?
Apply today and help us deliver exceptional service to our valued customers in Elie and surrounding communities.
Not the right fit? Search for Parts Advisor, Elie jobs in Elie, Manitoba, Canada
About AgWest Ltd.
AGWEST LTD. IS ONE OF CANADA’S MOST PROMINENT AGRICULTURAL EQUIPMENT DEALERS WITH LOCATIONS THROUGHOUT MANITOBA.
From CLAAS machinery to numerous AGCO brands, our expanded line of new farm equipment and used equipment keeps your farming operation productive year-round. And with a full selection of attachments, supply products and genuine parts, our dedicated sales and service teams always have exactly what you need on hand.
Stop by and see us today! We look forward to growing together with you.
Similar Jobs
About the role
We are currently seeking a reliable, customer-focused Parts Advisor to join our Parts Department in Elie, MB. This position plays a vital role in supporting our customers, service team, and overall parts operations. The successful candidate will assist with inventory management, shipping and receiving, achieving sales targets, and promoting a collaborative and knowledgeable work environment.
Key Responsibilities
Customer & Service Support
Provide outstanding customer service in person, by phone, and via email
Support service technicians and the service team with parts-related needs Address inquiries, check availability, and process orders accurately
Shipping & Receiving
Receive and inspect incoming parts shipments
Accurately manage outbound shipments to customers and other branches Handle returns in accordance with company policies
Teamwork & Collaboration
Work closely with the parts team to ensure smooth daily operations
Assist other branches when coverage is needed Contribute to a cooperative and team-driven work culture
Sales & Performance
Work toward achieving and exceeding parts sales goals
Recommend and upsell relevant parts and promotions to customers Track sales performance and report progress to the Parts Manager
Product Knowledge & Development
Learn and maintain knowledge of AGCO, Claas, and third-party machinery and parts
Stay informed on new products and technologies Share knowledge with the team to support a learning environment
Inventory Management
Monitor inventory levels and help optimize stock availability
Perform cycle counts and assist in minimizing stock discrepancies Recommend stocking of high-demand items Maximize supplier discounts through effective order timing
Other duties as assigned
Qualifications
High school diploma or equivalent (post-secondary education an asset)
Experience in a parts department or customer service role; agriculture or heavy machinery experience preferred Strong communication and organizational skills Demonstrated ability to meet sales goals Technical knowledge of machinery/parts or willingness to learn Ability to work independently and collaboratively Willingness to travel between branches if required
Working Conditions
Must be able to lift and move parts weighing 50+ lbs
Standing for extended periods and working in warehouse settings Overtime may be required during peak periods
About AgWest
At AgWest, we provide a comprehensive range of CLAAS machinery and AGCO brands, ensuring year-round productivity for farming operations in Manitoba and Saskatchewan. Our extensive lineup is complemented by a wide selection of attachments, backed by our dedicated sales, service, and parts teams. Our competitive edge is forged by the skills and expertise of our team.
Ready to join a growing team in the heart of Manitoba agriculture?
Apply today and help us deliver exceptional service to our valued customers in Elie and surrounding communities.
Not the right fit? Search for Parts Advisor, Elie jobs in Elie, Manitoba, Canada
About AgWest Ltd.
AGWEST LTD. IS ONE OF CANADA’S MOST PROMINENT AGRICULTURAL EQUIPMENT DEALERS WITH LOCATIONS THROUGHOUT MANITOBA.
From CLAAS machinery to numerous AGCO brands, our expanded line of new farm equipment and used equipment keeps your farming operation productive year-round. And with a full selection of attachments, supply products and genuine parts, our dedicated sales and service teams always have exactly what you need on hand.
Stop by and see us today! We look forward to growing together with you.