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Taproot Community Support Services logo

Family Support Worker II, Full-Time

High Prairie, Alberta
Mid Level
full_time

Top Benefits

Employee ownership from day one with profit‑sharing dividends
Work/life balance
Learning and career development opportunities

About the role

The Program At Taproot Community Support Services, we’re a 100 percent employee-owned organization through an Employee Ownership Trust (EOT). Every employee is an owner from their first day, with a voice in shaping Taproot’s future and the opportunity to share in employee ownership dividends.

As a Certified B Corporation, we harness business for good. Since 1983 we’ve grown steadily, now delivering support across Alberta, British Columbia, and Ontario through more than 90 contracts.

Our 700-plus employee-owners live by five shared values: we are stronger together, we lead with optimism, we embrace challenges, we respect every voice, and we go above and beyond. Guided by these principles, we deliver more than 125 community-based services each year. We walk alongside about 1,600 children, youth, families, and people with diverse abilities, with revenues exceeding $50 million.

The program also helps families and youth access community resources/programs (recreation, child care, employment supports and job coaching, addictions support, family counselling, etc.) and build a support network for future growth and success.

The Position We are currently hiring for Family Support Worker 2 (FSWII) role, in a full time/permanent capacity.

Family Support Workers work directly with individuals, families, youth and children in and around the High Prairie area. Family Support Workers provide therapeutic interventions under the Signs of Safety model, by coordinating family care teams to provide support and ensure best outcomes for families.

This position will be based out of the Taproot High Prairie office. A reliable personal vehicle with adequate insurance is required, as travel is an essential part of the role. A company vehicle may be provided for work-related travel.

Scheduling One (1) permanent full-time position that will work 40 hours per week;

  • 0830-1630 Monday through Friday.
  • Position will require flexibility, in order to support families during evenings & weekends to accommodate children & family schedules and supporting supervised visitation.

Preference for qualified Indigenous (First Nations, Inuit and Metis) applicants with strong cultural ties to the community. Fluency in an Indigenous language (Cree, etc.) would be considered an asset.

**Qualification requirements deem this to be Family Support Worker level 2.**

In Your Role You Will

  • Provide flexible and responsive support to address children, youth, family or caregiver needs.
  • Oversee and manage service plan goals and objectives.
  • Provide care though individual program plans while respecting choices, decisions and needs of families.
  • Establish trusting relationships with families to assist them toward development of interpersonal communication skills, daily living skills, and other areas of interest.
  • Accommodate and respect cultural, social and religious heritage.
  • Collaborate and/or work as team with community systems (i.e. school), specialized service providers, volunteers and extended family members.
  • Conduct family visits in the community and is available for evening/weekend visits and/or on standby as required.
  • Prepare and submit reports as per specifications and deadlines.
  • Adhere to protocols that relate to abuse and appropriately reports safety concerns.
  • Advocate minimizing risks and promote opportunities to maximize and/or enhance community, family and individual support networks for individuals.
  • Represent Taproot with professionalism and respect within our communities.
  • Adhere to ethical/professional standards, perform all program activities in accordance with Taproot policies and procedures as well as program specific policies, Children and Family policies, accreditation and core standards
  • Prior to confirmation of employment, all applicants must provide a copy of a current Criminal Record Check and/or Government Screening Letter. These checks vary depending on province and sector and will be communicated by the Program Hiring Team.

As An Ideal Candidate You Possess

  • A diploma or degree in Social Work, Child and Youth Care, Early Childhood or related Social Sciences or Human Services or equivalent
  • Minimum 2 years’ experience working with families. Understanding of Children’s Services, Fetal Alcohol Spectrum Disorder and family dynamics.
  • Preference for applicants with strong Indigenous (First Nations, Inuit and Metis) cultural ties to the community.
  • Fluency in an Indigenous language (i.e. Cree) is an asset.
  • Previous experience in developing community events and projects to engage with youth and families, is desirable.
  • Suicide Intervention and Prevention Training and cultural sensitivity
  • MUST HAVE a Valid Alberta Driver’s License, with current and clean driving abstract
  • MUST HAVE a reliable vehicle with appropriate insurance ($2million liability)
  • Ability to travel to/within High Prairie and Slave Lake area, and nearby communities, as well as, ability to provide transportation of clients
  • Valid First Aid / CPR Certificate
  • Experience working with computer software systems (i.e. Microsoft Office Suite, Case Management)
  • Highly motivated, and able to work independently

What Taproot Community Support Services Does At Taproot, your passion for helping others can truly make a difference. As an employee-owned company, we value collaboration, learning, and innovation. Our strength-based approach guides both our care and how we support each other. Join a team where your voice matters, and together, we’re building a company we’re proud of.

Our Employees Enjoy

  • Employee ownership from day one through our EOT, with opportunity for profit-sharing dividends
  • Work/life balance
  • Learning and career development opportunities
  • Competitive wages and salaries
  • Paid vacation and benefits for eligible employees
  • Defined benefit pension plan (Municipal Pension Plan) for eligible employees within British Columbia
  • Matching RRSP plan for eligible employees within Alberta
  • Professional development opportunities and job-related training
  • Employee and Family Assistance Program
  • Long Service Milestone rewards
  • Employee referral bonus program
  • A values-driven workplace — as a Certified B Corp, we're committed to using business as a force for good

For more information on Taproot Community Support Services visit our website: taproot.ca

No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! Please apply.

Equal-Opportunity Employer

Our commitment to creating a diverse and inclusive work environment is unwavering. We believe that varied backgrounds and experiences fuel innovation and success. As an equal-opportunity employer, we prioritize diversity, equity, and inclusion across all operations. We're seeking candidates passionate about contributing to our multicultural teams and enriching our workplace with their unique insights and cultural sensitivity.

We encourage individuals from diverse backgrounds to apply and join us in fostering a welcoming and inclusive environment.

No telephone calls please. Only those candidates selected for an interview will be notified.

About Taproot Community Support Services

Individual and Family Services
201-500

At Taproot (formerly WJS Canada), we believe that there is an inner- strength within all of us. We provide personalized support services to children, youth, adults, and families facing difficulties. Rooted in cultural respect and support, our programs are designed to help people grow and find their place within their communities.