Who We Are For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description Position Purpose summary: The Administrative Assistant provides hospitable and professional reception and administrative support.

Accountabilities General

• Greet clients and visitors and answer the telephone in pleasant, professional manner, forwarding calls to the appropriate staff and/or voicemail as required.
• Ensure that reception duties are performed in a professional and efficient manner and appropriate responses are provided to community and staff enquiries.
• Perform general office duties such as filing documents electronically or manually; photocopies and distributing materials as requested; and sends and receives fax/email material as requested; resolves routine inquiries.
• Ensure that all aspects of work are completed in accordance with the principles, standards and policies and procedures of The Salvation Army.
• Draft and type correspondence or generate reports (e.g. letters dealing with administrative issues); check typing for accuracy, sort and prioritize typing assignments within general guidelines; research and respond to difficult enquiries on behalf of the supervisor.
• Draft and prepare presentations, brochures, fliers, advertisements, invitations, certificates, subject to supervisory approval (e.g., power point presentations) for all locations in Chatham-Kent Ministries.
• Open and distribute in-coming mail and process out-going mail including materials of a confidential nature; receive parcel(s) and distribute to the appropriate person(s)
• Check Post Office Box located on Orangewood Blvd. on a daily basis.
• Responsible for compiling a bi-weekly housing availability list.
• Record and verify data in various computerized programs as required.
• Assist and support the organization and implementation of various fundraising events, i.e., Christmas appeal, food drives.
• Create PowerPoints, Order of Services, Bulletins, etc. for church services, weddings, funerals, etc.
• Process orders for various supplies for all locations of Chatham-Kent Ministries with the approval of Corps Officers.
• Monitor the general email account for the Ministry Unit.

Financial/Administration

• Receive, record and store donations in accordance with The Salvation Army’s policies and procedures.
• Process temporary tax receipts as applicable.
• Submit monthly statistics in an accurate and timely manner as required by The Salvation Army.

Health and Safety Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.

Perform Other Duties As Required. WORKING CONDITIONS:

• This is a permanent full-time position based on 37.5 hours per week.
• Some flexibility in scheduling is required; some weekend and evening work may be required.
• The Supervisor will set the hours of work and work schedule.
• Working environment is typically in the office in generally agreeable conditions.
• Ability to lift/move 25 lbs.
• This job requires reaching, bending, and stooping frequently, working in a sitting, and standing position for periods of time.
• There may be a temporary increase in hours during the Christmas season.

Normal hours of work – Monday through Friday from 8:30 a.m. to 4:00 p.m . and includes a ½ hour paid meal break. The above responsibilities must be performed in keeping with The Salvation Army’s Mission, Vision and Values, in a professional manner, upholding our code of conduct. Education, Qualifications And Certifications

• Completed up to 2 years of Community College, a Business Administration Certificate is preferred.
• Alternative combinations of education and experience may be considered.

Experience And Skilled Knowledge Requirements

• Minimum of one (1) year of prior related experience, including administrative experience.
• Proficient in Microsoft Office applications.
• Experience working with a diverse population, including mental health and addictions is an asset

Skills And Capabilities (examples Provided Below)

• Exhibit good listening skills, have strong oral/written communication skills
• Excellent interpersonal skills, integrity, and adaptability
• Ability to maintain information in confidence and exercise good judgement
• Adaptable, proactive, a self-starter and the ability to work independently
• Ability to learn, adapt, and utilize technology and processes quickly
• Attention to detail, ability to prioritize, manage multiple tasks and the ability to complete assignments and meet deadlines with minimal supervision
• Ability to work independently as well as part of a team with supervision in a multi-faceted environment
• Effective organizational and time management skills – self-motivated and disciplined self-starter
• Represent the organization in a professional and engaging manner.
• Ability to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry) and provide an original copy of a Background Check screening as required
• Ability and willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.

Compensation The target hiring range for this position is $17.60 to $20.64 with a maximum of $24.77.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.