Benefits Advisor
Top Benefits
About the role
Marketing Statement
A career at TransLink and our family of companies means working with people with a wide range of skills and perspectives, all teaming up towards a common goal: preserving and enhancing the region's world-envied quality of life. Together, we connect the region and enhance its livability by providing a sustainable transit and transportation network, embraced by our communities and people.
At TransLink we are dedicated to building a workforce that reflects the diversity of the communities in which we live. We’re committed to fostering an inclusive, equitable and accessible workplace, recognizing the unique value and skills every individual brings.
Looking for a great place to work where your contributions are valued and you can make a difference in a vibrant city? At TransLink, one of BC’s Top Employers, you'll help make Metro Vancouver a better place to live, built on transportation excellence. Put your future in motion!
Responsibilities
PRIMARY PURPOSE
Provides day-to-day oversight of all benefit plans for TransLink, CMBC and TSML. Provides day-to-day supervision of assigned staff.
KEY ACCOUNTABILITIES
Provides day-to-day oversight and also participates in administration of benefit plans for TransLink, CMBC and TSML. Includes understanding and administering the LTD top-up retirement incentive and cessation of LTD benefits programs.
Performs complex interpretation and application of collective agreements as they pertain to all benefit plans and related topics. Also requires interpretation and application of relevant policies and procedures, as well as all plan rules.
Provides advice to management, employees, and retirees on a wide range benefit topics. Includes such topics as policies and procedures, entitlements, enrolment, acceptance/denial of disability claims, reinstatements, individual/group transfers, and other related matters.
Provides expertise in the design, maintenance and modification of benefits and related policies and procedures. Includes setup of new and updated plans together with their associated rates and rules within the HRIS system.
Researches and analyzes the relevant regulatory changes, industry trends, best practices, and collective agreement changes, and identifies impacts and requirements for existing framework. Also carries out analysis, and prepares a variety of statistics and reports related upon which planning and decisions may be based.
Liaises with consultants, and external carriers on benefit-related matters, including those pertaining to implementation of changes and the resolution of complex issues.
Provides input to development of department goals, work plans and budget. Participates in projects, procedural reviews, and committees.
Provides day-to-day supervision of assigned staff, including recruitment, training, performance management, scheduling, and distributing/checking work.
Qualifications
EDUCATION AND EXPERIENCE
The requirements for this job are typically acquired through an undergraduate degree in human resources or a related discipline, and four years of related experience or an equivalent combination of education and experience. A CEBS, CBP or CPHR designation would be desirable.
OTHER REQUIREMENTS
Solid knowledge of the principles, practices and techniques of the human resources field, particularly as they pertain to benefit administration
Solid knowledge of and ability to interpret and apply the relevant language of collective agreements
Solid knowledge of plan rules and the relevant policies, employment standards and other regulatory requirements
Basic leadership skills with ability to provide day-to-day supervision and guidance to reporting staff
Solid interpersonal and communication skills to provide a specialized expertise to management and employees
Solid analytical and problem solving skills to handle issues escalated by assigned staff and to provide specialized expertise to managers and employees
Working knowledge of the relevant HR systems and modules, as well as standard office applications
Other Information
Recruitment Process: An applicant will be required to demonstrate their suitability for this position by meeting the minimum level of qualifications and experience in order to be invited into the selection process. A standard interview format will be used including general, scenario and behavioural descriptive interview questions.
Work Schedule
37.5 hours per week.
Work Designation
Hybrid
This position offers the flexibility of working both on-site and remotely within B.C.
Rate of Pay
The salary for this position ranges from $82,400 - $123,600 per annum. Actual salary offered will be based on education, experience, skills, and qualifications as they relate to the role.
We aim to provide competitive pay that reflects your professional background and expertise. We want to ensure our offer will align with your strengths considering experience, skills, and internal equity to offer a fair and equitable salary. The Total Compensation Package, which includes Extended Health, Dental, Transit Pass and enrollment in the Public Service Pension Plan as well as other employment offerings will be discussed in detail as your application progresses.
How to Apply
Please click the 'Apply' button at the top right corner of the page or go to http://www.translink.ca/careers to apply for this position and view instructions on the process.
INSTRUCTIONS: Please save your (1) cover letter, and your (2) resume as one pdf document prior to uploading your application on-line.
Posting Date: September 23, 2025
Closing Date: Open until filled
Please note that only those short listed will be contacted.
Having trouble applying? Please view the System Requirements & FAQ's by going to http://www.translink.ca/careers.
Equal Employment Opportunity
TransLink is committed to employment equity and building a diverse workforce, representative of the customers we serve and the many communities in the Metro Vancouver region. We welcome and encourage Indigenous applicants, people of colour, all genders, 2SLGBTQ+ and persons with disabilities to apply. Learn more about TransLink's commitment to equity, diversity and inclusion.
Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email us at jobs@translink.ca.
About TransLink
TransLink is Metro Vancouver’s regional transportation authority and as an enterprise, we’re proud to be one of BC’s Top Employers.
Stand on a street corner in Metro Vancouver and very likely, within a couple minutes, you’ll see us! We are the people and goods movers for our region. But, what does that mean?
We manage and operate an integrated regional transportation system — connecting communities by bus, rail, SeaBus, custom transit services, pedestrian and cycling paths, the Major Road Network and five bridges. Helping people and goods get from A to B — that’s our bread and butter. At the same time, we help deliver the region’s goal of creating a greener, more sustainable, more livable Metro Vancouver.
We serve 500,000 people a day — young and old from all parts of our region and all walks of life. We deliver them to the people and places that matter to them, and back again. Our employees are united by the common goal of delivering the best to our customers no matter where they work — the shop floor, in the drivers’ seat, planning for the future, managing our Compass Card system, keeping customers safe, or staffing our stations, just to name a few.
Our enterprise includes TransLink and three operating companies: B.C. Rapid Transit Company, Coast Mountain Bus Company, and Transit Police.
We’re delivering for today and planning for the future, and we’re always looking for top talent. Want to see where you fit in? Check out translink.ca/careers.
Benefits Advisor
Top Benefits
About the role
Marketing Statement
A career at TransLink and our family of companies means working with people with a wide range of skills and perspectives, all teaming up towards a common goal: preserving and enhancing the region's world-envied quality of life. Together, we connect the region and enhance its livability by providing a sustainable transit and transportation network, embraced by our communities and people.
At TransLink we are dedicated to building a workforce that reflects the diversity of the communities in which we live. We’re committed to fostering an inclusive, equitable and accessible workplace, recognizing the unique value and skills every individual brings.
Looking for a great place to work where your contributions are valued and you can make a difference in a vibrant city? At TransLink, one of BC’s Top Employers, you'll help make Metro Vancouver a better place to live, built on transportation excellence. Put your future in motion!
Responsibilities
PRIMARY PURPOSE
Provides day-to-day oversight of all benefit plans for TransLink, CMBC and TSML. Provides day-to-day supervision of assigned staff.
KEY ACCOUNTABILITIES
Provides day-to-day oversight and also participates in administration of benefit plans for TransLink, CMBC and TSML. Includes understanding and administering the LTD top-up retirement incentive and cessation of LTD benefits programs.
Performs complex interpretation and application of collective agreements as they pertain to all benefit plans and related topics. Also requires interpretation and application of relevant policies and procedures, as well as all plan rules.
Provides advice to management, employees, and retirees on a wide range benefit topics. Includes such topics as policies and procedures, entitlements, enrolment, acceptance/denial of disability claims, reinstatements, individual/group transfers, and other related matters.
Provides expertise in the design, maintenance and modification of benefits and related policies and procedures. Includes setup of new and updated plans together with their associated rates and rules within the HRIS system.
Researches and analyzes the relevant regulatory changes, industry trends, best practices, and collective agreement changes, and identifies impacts and requirements for existing framework. Also carries out analysis, and prepares a variety of statistics and reports related upon which planning and decisions may be based.
Liaises with consultants, and external carriers on benefit-related matters, including those pertaining to implementation of changes and the resolution of complex issues.
Provides input to development of department goals, work plans and budget. Participates in projects, procedural reviews, and committees.
Provides day-to-day supervision of assigned staff, including recruitment, training, performance management, scheduling, and distributing/checking work.
Qualifications
EDUCATION AND EXPERIENCE
The requirements for this job are typically acquired through an undergraduate degree in human resources or a related discipline, and four years of related experience or an equivalent combination of education and experience. A CEBS, CBP or CPHR designation would be desirable.
OTHER REQUIREMENTS
Solid knowledge of the principles, practices and techniques of the human resources field, particularly as they pertain to benefit administration
Solid knowledge of and ability to interpret and apply the relevant language of collective agreements
Solid knowledge of plan rules and the relevant policies, employment standards and other regulatory requirements
Basic leadership skills with ability to provide day-to-day supervision and guidance to reporting staff
Solid interpersonal and communication skills to provide a specialized expertise to management and employees
Solid analytical and problem solving skills to handle issues escalated by assigned staff and to provide specialized expertise to managers and employees
Working knowledge of the relevant HR systems and modules, as well as standard office applications
Other Information
Recruitment Process: An applicant will be required to demonstrate their suitability for this position by meeting the minimum level of qualifications and experience in order to be invited into the selection process. A standard interview format will be used including general, scenario and behavioural descriptive interview questions.
Work Schedule
37.5 hours per week.
Work Designation
Hybrid
This position offers the flexibility of working both on-site and remotely within B.C.
Rate of Pay
The salary for this position ranges from $82,400 - $123,600 per annum. Actual salary offered will be based on education, experience, skills, and qualifications as they relate to the role.
We aim to provide competitive pay that reflects your professional background and expertise. We want to ensure our offer will align with your strengths considering experience, skills, and internal equity to offer a fair and equitable salary. The Total Compensation Package, which includes Extended Health, Dental, Transit Pass and enrollment in the Public Service Pension Plan as well as other employment offerings will be discussed in detail as your application progresses.
How to Apply
Please click the 'Apply' button at the top right corner of the page or go to http://www.translink.ca/careers to apply for this position and view instructions on the process.
INSTRUCTIONS: Please save your (1) cover letter, and your (2) resume as one pdf document prior to uploading your application on-line.
Posting Date: September 23, 2025
Closing Date: Open until filled
Please note that only those short listed will be contacted.
Having trouble applying? Please view the System Requirements & FAQ's by going to http://www.translink.ca/careers.
Equal Employment Opportunity
TransLink is committed to employment equity and building a diverse workforce, representative of the customers we serve and the many communities in the Metro Vancouver region. We welcome and encourage Indigenous applicants, people of colour, all genders, 2SLGBTQ+ and persons with disabilities to apply. Learn more about TransLink's commitment to equity, diversity and inclusion.
Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email us at jobs@translink.ca.
About TransLink
TransLink is Metro Vancouver’s regional transportation authority and as an enterprise, we’re proud to be one of BC’s Top Employers.
Stand on a street corner in Metro Vancouver and very likely, within a couple minutes, you’ll see us! We are the people and goods movers for our region. But, what does that mean?
We manage and operate an integrated regional transportation system — connecting communities by bus, rail, SeaBus, custom transit services, pedestrian and cycling paths, the Major Road Network and five bridges. Helping people and goods get from A to B — that’s our bread and butter. At the same time, we help deliver the region’s goal of creating a greener, more sustainable, more livable Metro Vancouver.
We serve 500,000 people a day — young and old from all parts of our region and all walks of life. We deliver them to the people and places that matter to them, and back again. Our employees are united by the common goal of delivering the best to our customers no matter where they work — the shop floor, in the drivers’ seat, planning for the future, managing our Compass Card system, keeping customers safe, or staffing our stations, just to name a few.
Our enterprise includes TransLink and three operating companies: B.C. Rapid Transit Company, Coast Mountain Bus Company, and Transit Police.
We’re delivering for today and planning for the future, and we’re always looking for top talent. Want to see where you fit in? Check out translink.ca/careers.