Sr. Database Administrator-REMOTE
About the role
Job Type: Full-Time
Hours: Days/After hours as needed
Salary: $85-$110 yearly DOE CAD
Benefits available after 60 Days for full-time employees
About AnswerNet
AnswerNet is a leading provider of customer engagement and contact center solutions across the United States and Canada. With over 31 contact centers and 10,000+ satisfied clients, we handle more than 125 million interactions each year. Our services include telephone answering, appointment setting, customer support, sales, lead qualification, third-party verification, market research, and more.
Summary
The Senior Database Administrator is a hands-on, highly technical role responsible for the day-to-day management, maintenance, and reliability of our production and non-production database environments. The successful candidate will ensure maximum performance, stability, and security across a diverse set of database technologies hosted primarily on AWS and Azure cloud platforms. This role requires 24/7 availability for emergencies.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Database Operations and Reliability:
- Availability & Recovery (HA/DR): Design, implement, and manage robust High Availability (HA) and Disaster Recovery (DR) solutions (e.g., Replication, Always On Failover Clusters, Log Shipping) to ensure minimal downtime and data loss.
- Performance Tuning: Proactively monitor database performance, identify bottlenecks, and execute expert-level query, index, and server-level tuning to optimize application responsiveness and resource utilization.
- Monitoring & Alerting: Implement and maintain comprehensive monitoring and alerting systems to proactively detect and resolve performance degradation, capacity issues, and system failures.
- Maintenance & Patching: Plan, test, and execute regular database patching, version upgrades, and maintenance tasks (backups, integrity checks) during scheduled maintenance windows.
Technical Expertise and Environment:
- Multi-Platform Management: Serve as a subject matter expert for SQL Server and MySQL database environments, with familiarity in managing MongoDB clusters.
- Cloud Proficiency: Manage, deploy, and administer databases on cloud platforms, specifically utilizing services within AWS (e.g., RDS, EC2-hosted instances) and Azure (e.g., Azure SQL Database, VMs).
- Security & Compliance: Implement and enforce security best practices, including user access management, encryption, auditing, and compliance with industry standards.
- Storage & Capacity: Manage database storage needs, plan for capacity scaling, and optimize resource allocation in the cloud to control costs.
Collaboration and Automation:
- Cross-Functional Collaboration: Partner closely with Software Engineering, DevOps, Infrastructure, and Security teams to provide database design input, troubleshoot application-related database issues, and integrate security policies.
- Automation: Develop and maintain scripts (PowerShell, Python, or Shell) to automate routine operational tasks, reporting, and deployment processes.
- IaC Integration (Preferred): Work with Infrastructure-as-Code (IaC) tools (e.g., Terraform, Ansible) to deploy and configure database infrastructure in an automated, repeatable manner.
MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)
- Experience: 5+ years of hands-on experience as an Operational or Production DBA.
- Core Database Expertise: Deep knowledge of SQL Server and MySQL architecture, internals, and advanced features (HA/DR, replication, security).
- Cloud Operations: Proven experience administering databases hosted on either AWS or Azure (experience with both is highly preferred).
- Availability: Demonstrated commitment to participating in a 24/7 on-call rotation and responding to critical incidents outside of regular business hours.
- Technical Skills: Expert proficiency in T-SQL and/or PL/SQL and strong scripting capabilities (PowerShell, Python, or Bash).
- Soft Skills: Excellent problem-solving, analytical, and communication skills to clearly articulate technical issues to both technical and non-technical stakeholders.
EDUCATION AND EXPERIENCE:
- Experience managing databases via Infrastructure-as-Code (IaC) tools like Terraform or Ansible.
- Familiarity with NoSQL databases, specifically operational experience with MongoDB.
- Relevant industry certifications (e.g., AWS Certified Database – Specialty, Microsoft Certified: Azure Database Administrator Associate).
- Experience in optimizing database deployments for microservices architectures.
PHYSICAL REQUIREMENTS:
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.
About M2S Group
M2S Group is the leading engineered coating specialist in North America. Our companies have a collective focus on delivering solutions that positively enhance the way people experience everyday life.
We are driven by purpose and unified by values, is built on harnessing the power of materials science and innovation to serve our customers.
Our four values embody how our purpose manifests into attitudes, beliefs, and behaviors. Everything we do stems from our core values—they shape how we do our job, lead decision-making and guide how we make a positive difference in the world.
Who is Nekoosa? The premier manufacturer of specialty print media. Established in 1961, Nekoosa embodies a strong legacy of manufacturing and converting specialty paper. Our partnerships allow us to sustain a reputation as an innovator with solutions that ensure merchants thrive in the digital printing age. Nekoosa has been private equity owned since 2005 and has continued to be a market leader in producing high-quality products with globally recognized and trusted brands.
Nekoosa’s select brands include: RTape, Catalina Graphic Films, Mojave Digital Media, ClingZ®, NCR Paper, and CET Films
Who is Appvion? The North American leader in specialty and high-performance coatings for thermal label and film applications. Founded in 1907, Appvion innovates sustainable specialty coating solutions that are a part of many tickets, tags, labels, and packages consumers touch daily. Our solutions leverage a unique blend of proprietary processes and technical expertise to provide crisp imaging, which ensures reliable barcode scannability and consistent image quality for pressure-sensitive and non-pressure-sensitive applications.
Appvion’s key brands include: Resiste®, Alpha®, PolyTherm®, Royale®, and OPTIMA®
Who is Decorative Films? The most well-known global brands trust us to enable millions of transactions daily, saving time and labor while reducing error and waste. Founded in 1979, Decorative Films produces and distributes a wide range of ready-to-install window films in the glass coating and solar control window tinting industries. Decorative Films has a sales and installation network of more than 2,850 dealers in the U.S. along with major distributors in Canada, Europe, the Middle East, Italy, India, Australia, and South Africa.
Decorative Films’s select brands include: SOLYX®, SimGlas®, UltraCool®, UltraSafe®, and UltraGlare®
Who is Iconex? A world-wide leader in paper receipt and label solutions. Founded in 2017, Iconex is an industry innovator and market leader in paper receipt and label solutions. The most well-known global brands trust Iconex to enable millions of transactions daily, saving time and labor while reducing error and waste in industries including retail, grocery, pharmacy, hospitality, food and beverage, banks and credit unions, manufacturing, distribution and logistics, and transportation.
Iconex's select brands include: Iconex Sticky Media™, MAXStick®, 2ST™, rE-label™ Technology
Sr. Database Administrator-REMOTE
About the role
Job Type: Full-Time
Hours: Days/After hours as needed
Salary: $85-$110 yearly DOE CAD
Benefits available after 60 Days for full-time employees
About AnswerNet
AnswerNet is a leading provider of customer engagement and contact center solutions across the United States and Canada. With over 31 contact centers and 10,000+ satisfied clients, we handle more than 125 million interactions each year. Our services include telephone answering, appointment setting, customer support, sales, lead qualification, third-party verification, market research, and more.
Summary
The Senior Database Administrator is a hands-on, highly technical role responsible for the day-to-day management, maintenance, and reliability of our production and non-production database environments. The successful candidate will ensure maximum performance, stability, and security across a diverse set of database technologies hosted primarily on AWS and Azure cloud platforms. This role requires 24/7 availability for emergencies.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Database Operations and Reliability:
- Availability & Recovery (HA/DR): Design, implement, and manage robust High Availability (HA) and Disaster Recovery (DR) solutions (e.g., Replication, Always On Failover Clusters, Log Shipping) to ensure minimal downtime and data loss.
- Performance Tuning: Proactively monitor database performance, identify bottlenecks, and execute expert-level query, index, and server-level tuning to optimize application responsiveness and resource utilization.
- Monitoring & Alerting: Implement and maintain comprehensive monitoring and alerting systems to proactively detect and resolve performance degradation, capacity issues, and system failures.
- Maintenance & Patching: Plan, test, and execute regular database patching, version upgrades, and maintenance tasks (backups, integrity checks) during scheduled maintenance windows.
Technical Expertise and Environment:
- Multi-Platform Management: Serve as a subject matter expert for SQL Server and MySQL database environments, with familiarity in managing MongoDB clusters.
- Cloud Proficiency: Manage, deploy, and administer databases on cloud platforms, specifically utilizing services within AWS (e.g., RDS, EC2-hosted instances) and Azure (e.g., Azure SQL Database, VMs).
- Security & Compliance: Implement and enforce security best practices, including user access management, encryption, auditing, and compliance with industry standards.
- Storage & Capacity: Manage database storage needs, plan for capacity scaling, and optimize resource allocation in the cloud to control costs.
Collaboration and Automation:
- Cross-Functional Collaboration: Partner closely with Software Engineering, DevOps, Infrastructure, and Security teams to provide database design input, troubleshoot application-related database issues, and integrate security policies.
- Automation: Develop and maintain scripts (PowerShell, Python, or Shell) to automate routine operational tasks, reporting, and deployment processes.
- IaC Integration (Preferred): Work with Infrastructure-as-Code (IaC) tools (e.g., Terraform, Ansible) to deploy and configure database infrastructure in an automated, repeatable manner.
MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)
- Experience: 5+ years of hands-on experience as an Operational or Production DBA.
- Core Database Expertise: Deep knowledge of SQL Server and MySQL architecture, internals, and advanced features (HA/DR, replication, security).
- Cloud Operations: Proven experience administering databases hosted on either AWS or Azure (experience with both is highly preferred).
- Availability: Demonstrated commitment to participating in a 24/7 on-call rotation and responding to critical incidents outside of regular business hours.
- Technical Skills: Expert proficiency in T-SQL and/or PL/SQL and strong scripting capabilities (PowerShell, Python, or Bash).
- Soft Skills: Excellent problem-solving, analytical, and communication skills to clearly articulate technical issues to both technical and non-technical stakeholders.
EDUCATION AND EXPERIENCE:
- Experience managing databases via Infrastructure-as-Code (IaC) tools like Terraform or Ansible.
- Familiarity with NoSQL databases, specifically operational experience with MongoDB.
- Relevant industry certifications (e.g., AWS Certified Database – Specialty, Microsoft Certified: Azure Database Administrator Associate).
- Experience in optimizing database deployments for microservices architectures.
PHYSICAL REQUIREMENTS:
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.
About M2S Group
M2S Group is the leading engineered coating specialist in North America. Our companies have a collective focus on delivering solutions that positively enhance the way people experience everyday life.
We are driven by purpose and unified by values, is built on harnessing the power of materials science and innovation to serve our customers.
Our four values embody how our purpose manifests into attitudes, beliefs, and behaviors. Everything we do stems from our core values—they shape how we do our job, lead decision-making and guide how we make a positive difference in the world.
Who is Nekoosa? The premier manufacturer of specialty print media. Established in 1961, Nekoosa embodies a strong legacy of manufacturing and converting specialty paper. Our partnerships allow us to sustain a reputation as an innovator with solutions that ensure merchants thrive in the digital printing age. Nekoosa has been private equity owned since 2005 and has continued to be a market leader in producing high-quality products with globally recognized and trusted brands.
Nekoosa’s select brands include: RTape, Catalina Graphic Films, Mojave Digital Media, ClingZ®, NCR Paper, and CET Films
Who is Appvion? The North American leader in specialty and high-performance coatings for thermal label and film applications. Founded in 1907, Appvion innovates sustainable specialty coating solutions that are a part of many tickets, tags, labels, and packages consumers touch daily. Our solutions leverage a unique blend of proprietary processes and technical expertise to provide crisp imaging, which ensures reliable barcode scannability and consistent image quality for pressure-sensitive and non-pressure-sensitive applications.
Appvion’s key brands include: Resiste®, Alpha®, PolyTherm®, Royale®, and OPTIMA®
Who is Decorative Films? The most well-known global brands trust us to enable millions of transactions daily, saving time and labor while reducing error and waste. Founded in 1979, Decorative Films produces and distributes a wide range of ready-to-install window films in the glass coating and solar control window tinting industries. Decorative Films has a sales and installation network of more than 2,850 dealers in the U.S. along with major distributors in Canada, Europe, the Middle East, Italy, India, Australia, and South Africa.
Decorative Films’s select brands include: SOLYX®, SimGlas®, UltraCool®, UltraSafe®, and UltraGlare®
Who is Iconex? A world-wide leader in paper receipt and label solutions. Founded in 2017, Iconex is an industry innovator and market leader in paper receipt and label solutions. The most well-known global brands trust Iconex to enable millions of transactions daily, saving time and labor while reducing error and waste in industries including retail, grocery, pharmacy, hospitality, food and beverage, banks and credit unions, manufacturing, distribution and logistics, and transportation.
Iconex's select brands include: Iconex Sticky Media™, MAXStick®, 2ST™, rE-label™ Technology