Education: Other trades certificate or diploma. Work setting: Hotel, motel, resort. Budgetary responsibility: $100,001 - $500,000. Tasks: Develop and implement policies and procedures for daily operations. Recruit and hire staff. Supervise staff. Conduct performance reviews. Negotiate with suppliers for the provision of materials and supplies. Negotiate with clients for the use of facilities. Perform front desk duties. Prepare marketing plans. Implement marketing activities. Enforce policies and procedures. Address customers' complaints or concerns. Assist clients/guests with special needs. Establish work schedules. Organize and maintain inventory. Supervision: 3-4 people. Work conditions and physical capabilities: Attention to detail. Combination of sitting, standing, walking. Standing for extended periods. Personal suitability: Client focus. Flexibility. Screening questions: Are you authorized to work in Canada?. Do you have experience working in this field?. Employment terms options: Early morning. Evening. Experience: 2 years to less than 3 years. Employment terms options: Morning. Day. Weekend.