About This Career Opportunity Canadian Base Operators (CBO) is growing it's Southport team! If you are an organized, customer-focused professional who thrives in a collaborative environment, this is a great opportunity to contribute to meaningful work supporting the Royal Canadian Air Force (RCAF).

As a proud partner with Kelowna Aerospace Defence Programs, we deliver a wide range of critical support services to military training operations. In this role, you'll be part of the team that ensures students, staff and visitors have a seamless and welcoming experience every day.

The Administrative Support position reports to the Client Services Supervisor and provides essential administrative, reception and coordination support across the site.

What You'll Do Administrative & Clerical Support

• Prepare clear, accurate reports, letters, and documentation
• Process bookings and reports in UniResMan hotel software
• Support staff and students with claims, course reports, and travel arrangements
• Transcribe and prepare minutes for meetings
• Prepare documents and welcome packages for new students
• Conduct orientation briefings for new student courses
• Maintain reference library publications
• Create building access cards and ID badges
• Assist with stocking supplies and cross departmental tasks
• Manage incoming and outgoing mail; coordinate information flow
• Provide backup support to other Client Services team members

Office Administration

• Order and maintain office supplies
• Maintain telephone lists, files, and routine administrative records

Reception & Customer Service

• Respond to telephone and email inquiries professionally and accurately
• Greet and assist visitors, vendors, and customers in a courteous manner
• Ensure a positive front-desk experience that reflects CBO's standards

What You Bring Competencies

• Effective Communication
• Customer Focus
• Problem Solving and Innovation
• Teamwork and Collaboration
• Respect for others

Education

• High School Diploma or equivalent (required)
• Certificate in an administrative field (asset)

Experience

• 1-3 years of administrative experience in an office environment
• Knowledge of RCAF administrative functions and processes (asset)

Skills & Attributes

• Strong attention to detail and accuracy
• Intermediate use of MS Office (Word, Excel, Outlook, Teams)
• Organized, with strong time management skills
• Ability to work effectively with shifting priorities
• Self-motivated, reliable and resourceful
• Excellent verbal and written communication skills
• Eligible to obtain an Enhanced Reliability Clearance by the Canadian Industrial Security Directorate

WHY YOU'LL LOVE THIS ROLE

• Be part of a mission‑driven team supporting Canada’s military training programs
• Build specialized administrative skills in a unique operational setting
• Work with supportive colleagues in a collaborative environment
• Play a central role in helping students and staff succeed from day one
• Gain valuable experience with government and defence‑related processes

Additional Information Some client facilities may require proof of vaccination. If applicable to this role, candidates may be asked to meet client-specific requirements prior to hire.

Canadian Base Operators welcomes and encourages applications from persons with disabilities. Accommodations are available upon request throughout the recruitment and selection process.