FTTx DESIGN SPECIALIST

About telMAX Inc.:

Based in York Region, telMAX is a private equity-backed all fibre digital infrastructure platform that provides a 21st century alternative to traditional telecom networks. Recognized for four consecutive years as Canada’s Fastest ISP with an industry-leading net promoter score of over fifty, telMAX is continuing its rapid growth plan to bring its all-fibre network to residential and business customers across Southern Ontario.

Your Position & How You Will Contribute:

Reporting to the FTTx Design Manager, the FTTx Design Specialist will be responsible for designing, planning, and overseeing the implementation of fiber optic networks to residential areas. This role involves collaborating with various stakeholders, including project managers, field technicians, and external contractors, to ensure the successful deployment of FTTx infrastructure. In this highly dynamic position, you will have the opportunity to learn and grow in your career and within the organization.

Responsibilities & Key Duties:

Network Design and Planning

• Design FTTx networks, including fiber routes, distribution, and drop points.
• Create detailed network design maps using GIS and CAD software.
• Conduct site surveys to assess feasibility and gather necessary data for design.

Documentation and Reporting

• Prepare comprehensive design documentation, including schematics, fiber allocation plans, and bill of materials.
• Maintain accurate records of network designs, modifications, and as-built documentation.
• Generate progress reports and project status updates for management and stakeholders.

Collaboration and Coordination

• Work closely with project managers to develop project timelines and resource requirements.
• Coordinate with field technicians and contractors to ensure designs are accurately implemented.
• Liaise with local authorities and utility companies to obtain necessary permits and clearances.

Quality Assurance and Compliance

• Ensure designs comply with industry standards, company policies, and regulatory requirements.
• Conduct quality checks and site inspections to verify the accuracy of installations.
• Address and resolve any design-related issues that arise during the deployment process.

Technical Support and Training

• Provide technical support and guidance to field technicians and other team members.
• Conduct training sessions on FTTx design principles and best practices.
• Travel may be required to various project locations.
• Flexible working hours may be needed to meet project deadlines.
• Office-based with occasional site visits.

What You Bring:

• Proficient with the use of computers and software, including MS Office (Word, Teams & Excel)
• Excellent analytical, problem-solving, and organizational skills
• Ability to work independently and as part of a team
• Strong communication skills, both written and verbal
• Knowledge of industry standards and regulations related to telecommunications and fiber optic networks
• Familiarity with network design software (e.g., OSPInsight, Bentley)

Experience:

• 3+ years of FTTH/x design experience.
• 3+ years of experience with GIS and AutoCAD.
• Minimum of 3-5 years of experience in FTTx network design and deployment.
• Proficiency in GIS and CAD software (e.g., AutoCAD, ArcGIS).
• Strong understanding of fiber optic technology and telecommunications infrastructure.
• Understanding of Utility and Telecommunications planning, design and permitting.
• Experience with project management tools and methodologies.

Education:

• Post-secondary education in Geographic Information Systems is an asset
• Bachelor’s degree in Telecommunications, Electrical Engineering, or a related field.
• Certification in FTTx design (e.g., FTTx Council Certified).

ImPACT Values

• Performance & Commitment

We hold ourselves to the highest standards, delivering exceptional results through dedication, accountability, and continuous improvement. Our commitment to excellence drives us to push boundaries, take ownership, and always follow through.

• Agility & Collaboration

We move fast, adapt with courage, and work together to solve challenges. Through empowerment and open communication, we foster a culture where bold ideas thrive. We leverage our collective strengths, achieve shared success and deliver exceptional results for our customers and teams.

• Customer Centricity

In every decision we make, we think through the customer’s lens. We know that anticipating and exceeding their expectations isn’t just good service—it’s the foundation of who we are. By staying deeply connected to our customers’ needs, we build loyalty, enhance our reputation, spark positive word-of-mouth and drive company growth.

• Trust & Integrity

We build trust by acting with integrity, respect, and transparency in everything we do. We communicate with each other openly and presume positive intentions. By upholding these principles, we strengthen relationships, create a culture of respect, and empower teams to succeed together.

Why You Should Join telMAX:

• We are a growing, dynamic organization
• We offer a competitive variable compensation package
• Hybrid positions
• Benefits (Medical, Dental, and Vision)
• Health Spending Account (HSA)
• RRSP matching program

Equity Statement:

telMAX Inc. is an equal opportunity employer committed to fostering an inclusive and accessible workplace, welcoming applications from all individuals. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), accommodations are available on request for candidates during the selection process as well as throughout employment.