About the role
Morguard is looking for a Property Manager to join our team at Rideau Towers!
PURPOSE
The Property Manager is accountable to the District Manager or Senior District Manager for overseeing various administrative and operations functions of the assigned residential portfolio(s) to ensure adherence to budgets, while promoting and preserving positive resident relations.
DUTIES AND RESPONSIBILITIES
1. Property Administration
Oversees all site administration (including approving applications/eases, collections of rents and sales reports, etc.) while establishing and maintaining strong working relationships with tenants, may be responsible for attending tribunal hearings.
2. Oversight of Marketing and Leasing
Monitors all rental activity (including overseeing rental agents, vacancy reports, advertising, rental surveys, etc.) for the property to achieve optimum occupancy rates.
3. Tenant Relations
Responds and resolves Tenant concerns (e.g. rent disputes, late payments and tenant complaints) following established policies and precedents in order to protect company interests and maintain positive Tenant relationships.
4. Budgeting and Reforecasting
Provides input into periodic operations budgeting and forecasting activities as well as variance reporting to ensure the approved budget enables attainment of strategic goals and objectives set for the property.
5. Environmental, Health and Safety
Oversees adherence to the company’s environmental and Health and Safety policies, coordinates and participates in investigation of environmental and Health and Safety incidents, supervises implementation of effective energy management programs, coordinates parking access control systems and operations of security contractor.
6. Building Maintenance
Oversees building repairs and maintenance projects to ensure facility equipment and systems are utilized and maintained in the most cost effective manner; coordinates all suite turnover repairs and cleaning; inspects assigned properties on a regular basis to ensure premises and grounds are maintained at all times in accordance with the existing company policies and procedures; supervises contractors working on-site; coordinates receipts of quotes from various third-party service providers and reviews with District Manager.
7. Property Operations
Oversees security functions and carries out physical inspections of common areas, reporting to the District Manager of any areas in question; oversees suite turnover and other building related projects and directly liaises with Contractors/suppliers
8. Management of Staff
Responsible for recruitment, training and supervision of staff to ensure that all administrative and operational policies and procedures are followed.
Any other job related duties and/or projects that may be assigned.
MINIMUM REQUIREMENTS
Skills, Knowledge, Experience and Education
- Working knowledge of Residential Tenancies Act
- Working knowledge of Yardi or related property management software is an asset
Core Competencies
- Results oriented
ADDITIONAL REQUIREMENTS
-
Valid driver’s license and reliable vehicle as some travel may be required based on portfolio
-
Excellent Financial and Marketing skills
-
Demonstrated Conflict Resolution skills
-
Strong leadership skills
-
Ability to maintain good working relationships with all stakeholders
-
Ability to handle difficult situations in professional manner
-
Excellent Oral and Written Communications Skills
-
Minimum 3 years of related residential property management experience
-
CPM designation is an asset
Morguard is a fully integrated real estate company. We own, manage and invest in high-quality, well-located, geographically diversified assets across North America. We have built our business with strong leadership and a proven management platform that have generated substantial, risk-adjusted returns – and significant long-term growth. With more than 40 years of experience and a dynamic team of 1,500 professionals, our commitment is to realize the potential of real estate through value creation and operational excellence.
We are committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during any stage of the recruitment process, please notify Human Resources at hrassist@morguard.com or 905 281-5967.
About Morguard
Morguard is a fully integrated real estate company. We own, manage, and invest in high quality, well-located, geographically diversified assets across North America. With more than 45 years of experience and a dynamic team of over 1200 professionals, we focus on value creation and operational excellence. Today, our total assets owned and under management is valued at $18.6 billion.
Morguard operates three diversified lines of business:
Investments in Real Property: Morguard owns and manages a diversified portfolio of multi-unit residential, retail, office and industrial, and hotel properties in North America.
Real Estate Investment Trusts: Morguard is a significant sponsor of two real estate investment trusts (REITs): Morguard REIT (TSX: MRT.UN), a closed-end Trust with a diversified portfolio of Canadian commercial real estate assets; and Morguard North American Residential REIT (TSX: MRG.UN), an open-end Trust with a diversified portfolio of multi-unit residential assets across North America.
Advisory and Management Services: Morguard provides real estate advisory services and portfolio management services, specializing in publicly traded equities and fixed-income securities, to institutional clients and private investors.
About the role
Morguard is looking for a Property Manager to join our team at Rideau Towers!
PURPOSE
The Property Manager is accountable to the District Manager or Senior District Manager for overseeing various administrative and operations functions of the assigned residential portfolio(s) to ensure adherence to budgets, while promoting and preserving positive resident relations.
DUTIES AND RESPONSIBILITIES
1. Property Administration
Oversees all site administration (including approving applications/eases, collections of rents and sales reports, etc.) while establishing and maintaining strong working relationships with tenants, may be responsible for attending tribunal hearings.
2. Oversight of Marketing and Leasing
Monitors all rental activity (including overseeing rental agents, vacancy reports, advertising, rental surveys, etc.) for the property to achieve optimum occupancy rates.
3. Tenant Relations
Responds and resolves Tenant concerns (e.g. rent disputes, late payments and tenant complaints) following established policies and precedents in order to protect company interests and maintain positive Tenant relationships.
4. Budgeting and Reforecasting
Provides input into periodic operations budgeting and forecasting activities as well as variance reporting to ensure the approved budget enables attainment of strategic goals and objectives set for the property.
5. Environmental, Health and Safety
Oversees adherence to the company’s environmental and Health and Safety policies, coordinates and participates in investigation of environmental and Health and Safety incidents, supervises implementation of effective energy management programs, coordinates parking access control systems and operations of security contractor.
6. Building Maintenance
Oversees building repairs and maintenance projects to ensure facility equipment and systems are utilized and maintained in the most cost effective manner; coordinates all suite turnover repairs and cleaning; inspects assigned properties on a regular basis to ensure premises and grounds are maintained at all times in accordance with the existing company policies and procedures; supervises contractors working on-site; coordinates receipts of quotes from various third-party service providers and reviews with District Manager.
7. Property Operations
Oversees security functions and carries out physical inspections of common areas, reporting to the District Manager of any areas in question; oversees suite turnover and other building related projects and directly liaises with Contractors/suppliers
8. Management of Staff
Responsible for recruitment, training and supervision of staff to ensure that all administrative and operational policies and procedures are followed.
Any other job related duties and/or projects that may be assigned.
MINIMUM REQUIREMENTS
Skills, Knowledge, Experience and Education
- Working knowledge of Residential Tenancies Act
- Working knowledge of Yardi or related property management software is an asset
Core Competencies
- Results oriented
ADDITIONAL REQUIREMENTS
-
Valid driver’s license and reliable vehicle as some travel may be required based on portfolio
-
Excellent Financial and Marketing skills
-
Demonstrated Conflict Resolution skills
-
Strong leadership skills
-
Ability to maintain good working relationships with all stakeholders
-
Ability to handle difficult situations in professional manner
-
Excellent Oral and Written Communications Skills
-
Minimum 3 years of related residential property management experience
-
CPM designation is an asset
Morguard is a fully integrated real estate company. We own, manage and invest in high-quality, well-located, geographically diversified assets across North America. We have built our business with strong leadership and a proven management platform that have generated substantial, risk-adjusted returns – and significant long-term growth. With more than 40 years of experience and a dynamic team of 1,500 professionals, our commitment is to realize the potential of real estate through value creation and operational excellence.
We are committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during any stage of the recruitment process, please notify Human Resources at hrassist@morguard.com or 905 281-5967.
About Morguard
Morguard is a fully integrated real estate company. We own, manage, and invest in high quality, well-located, geographically diversified assets across North America. With more than 45 years of experience and a dynamic team of over 1200 professionals, we focus on value creation and operational excellence. Today, our total assets owned and under management is valued at $18.6 billion.
Morguard operates three diversified lines of business:
Investments in Real Property: Morguard owns and manages a diversified portfolio of multi-unit residential, retail, office and industrial, and hotel properties in North America.
Real Estate Investment Trusts: Morguard is a significant sponsor of two real estate investment trusts (REITs): Morguard REIT (TSX: MRT.UN), a closed-end Trust with a diversified portfolio of Canadian commercial real estate assets; and Morguard North American Residential REIT (TSX: MRG.UN), an open-end Trust with a diversified portfolio of multi-unit residential assets across North America.
Advisory and Management Services: Morguard provides real estate advisory services and portfolio management services, specializing in publicly traded equities and fixed-income securities, to institutional clients and private investors.