Senior Product Manager (Invoicing)
Toronto, Ontario, Canada {{REMOTE}}
Senior Level
Full-Time
About the role
- We’re looking for a Senior Product Manager, Invoicing to help small businesses reduce accounts receivable, get paid faster, and take the stress out of collecting payment
- This is a high-impact role at the intersection of customer experience and product growth
- You’ll own a core part of the get paid experience, helping more Pros send invoices on time, reduce outstanding balances, spend less time following up on unpaid jobs, and unlock more automation across the invoicing and collections workflow
- In this role, you’ll own the strategy and execution behind one of the most important parts of Jobber’s financial workflow: invoicing
- You’ll look across the full customer journey, from how Pros create and send invoices, to how they follow up on outstanding balances, reduce delays, and build better habits around how they get paid
- You’ll identify where the experience breaks down, where friction exists, and where the biggest opportunities are to reduce accounts receivable, improve workflow efficiency, and drive better payment outcomes
- Own the strategy and roadmap for Jobber’s invoicing experience, with accountability for reducing accounts receivable, improving workflow efficiency, and driving business impact
- Identify and prioritize the biggest opportunities across the invoicing and collections workflow, from invoice creation and delivery through follow-up, tracking, and payment collection
- Make it easier for Pros to stay on top of what they’re owed, with experiences that reduce friction, improve visibility, and support faster payment
- Partner with Design, Engineering, and Data to ship improvements that help Pros send invoices faster, reduce unpaid balances, and spend less time chasing money
- Use qualitative and quantitative insights to understand customer behavior and make better product decisions
- Collaborate with partners across Payments, Risk, Support, Sales, and GTM to create connected, scalable experiences across the get paid journey
- Balance short-term improvements with long-term product strategy to drive durable customer and business outcomes
- Fintech is one of the fastest-growing parts of Jobber, and a core strategic priority for us as a company. We’re investing in this growing area because we believe embedding financial tools within our product deepens our ability to help small businesses be successful
- Whether it’s helping small businesses get paid using Jobber Payments, getting access to capital to invest in growth, or offering financing to our customers’ customers, we believe small business owners should have seamless access to financial tools that allow them to thrive
- Simply put, we care much more about our customers than any financial institution ever will. That’s our superpower- We’re looking for a Senior Product Manager, Invoicing who is excited by the idea of helping more small businesses send invoices faster, reduce outstanding balances, stop chasing payments, and benefit from more automation in how they get paid
- This role is a strong fit for someone who is strategic, analytical, and deeply customer-focused. Someone who can spot opportunity in the data, understand the nuances of a complex workflow, and move from insight to execution with clarity and focus
- You should be excited to own outcomes, not just ship features
- Proven experience as a Senior Product Manager owning a customer-facing product area with clear business accountability and a track record of driving measurable outcomes
- Comfort operating in a high-visibility area where customer experience, revenue, operational realities, and technical constraints all matter, along with a high bar for ownership, effectiveness, and follow-through
- Experience working on customer-facing workflow products in SaaS or platform businesses, especially in areas like billing, invoicing, or other operational workflows
- Strong product sense and analytical rigor. You know how to use data to identify opportunities, size impact, evaluate results, and turn insights into strategy
- The ability to connect customer problems to business outcomes and turn both into clear product strategy and prioritization
- Experience evolving established product workflows. You know how to improve complex, high-usage experiences in ways that create meaningful customer and business impact
- Strong communication and leadership skills, with the ability to align stakeholders around goals, trade-offs, and outcomes
- Experience in fintech, payments, billing, invoicing, or other financial workflows
- Experience in vertical SaaS or serving small businesses- One of the conditions of employment with Jobber is successfully completing a background check, which includes verification of identity
Not the right fit? Search for Product Manager jobs in Toronto, Ontario, Canada {{REMOTE}}
About Jobber
Software Development
1001-5000
Jobber is an award-winning software for small home service businesses.
Unlike spreadsheets or pen and paper, Jobber keeps track of everything in one place and automates day-to-day operations, so small businesses can run smoothly and provide five-star service at scale.
Jobber is used by 300,000 home service pros to serve over 27 million properties in more than 60 countries. The company continually ranks as one of Canada's fastest-growing and most innovative companies by Canadian Business and Macleans, The Globe and Mail, Fast Company, and Deloitte
Similar Jobs
Senior Product Manager (Invoicing)
Toronto, Ontario, Canada {{REMOTE}}
Senior Level
Full-Time
About the role
- We’re looking for a Senior Product Manager, Invoicing to help small businesses reduce accounts receivable, get paid faster, and take the stress out of collecting payment
- This is a high-impact role at the intersection of customer experience and product growth
- You’ll own a core part of the get paid experience, helping more Pros send invoices on time, reduce outstanding balances, spend less time following up on unpaid jobs, and unlock more automation across the invoicing and collections workflow
- In this role, you’ll own the strategy and execution behind one of the most important parts of Jobber’s financial workflow: invoicing
- You’ll look across the full customer journey, from how Pros create and send invoices, to how they follow up on outstanding balances, reduce delays, and build better habits around how they get paid
- You’ll identify where the experience breaks down, where friction exists, and where the biggest opportunities are to reduce accounts receivable, improve workflow efficiency, and drive better payment outcomes
- Own the strategy and roadmap for Jobber’s invoicing experience, with accountability for reducing accounts receivable, improving workflow efficiency, and driving business impact
- Identify and prioritize the biggest opportunities across the invoicing and collections workflow, from invoice creation and delivery through follow-up, tracking, and payment collection
- Make it easier for Pros to stay on top of what they’re owed, with experiences that reduce friction, improve visibility, and support faster payment
- Partner with Design, Engineering, and Data to ship improvements that help Pros send invoices faster, reduce unpaid balances, and spend less time chasing money
- Use qualitative and quantitative insights to understand customer behavior and make better product decisions
- Collaborate with partners across Payments, Risk, Support, Sales, and GTM to create connected, scalable experiences across the get paid journey
- Balance short-term improvements with long-term product strategy to drive durable customer and business outcomes
- Fintech is one of the fastest-growing parts of Jobber, and a core strategic priority for us as a company. We’re investing in this growing area because we believe embedding financial tools within our product deepens our ability to help small businesses be successful
- Whether it’s helping small businesses get paid using Jobber Payments, getting access to capital to invest in growth, or offering financing to our customers’ customers, we believe small business owners should have seamless access to financial tools that allow them to thrive
- Simply put, we care much more about our customers than any financial institution ever will. That’s our superpower- We’re looking for a Senior Product Manager, Invoicing who is excited by the idea of helping more small businesses send invoices faster, reduce outstanding balances, stop chasing payments, and benefit from more automation in how they get paid
- This role is a strong fit for someone who is strategic, analytical, and deeply customer-focused. Someone who can spot opportunity in the data, understand the nuances of a complex workflow, and move from insight to execution with clarity and focus
- You should be excited to own outcomes, not just ship features
- Proven experience as a Senior Product Manager owning a customer-facing product area with clear business accountability and a track record of driving measurable outcomes
- Comfort operating in a high-visibility area where customer experience, revenue, operational realities, and technical constraints all matter, along with a high bar for ownership, effectiveness, and follow-through
- Experience working on customer-facing workflow products in SaaS or platform businesses, especially in areas like billing, invoicing, or other operational workflows
- Strong product sense and analytical rigor. You know how to use data to identify opportunities, size impact, evaluate results, and turn insights into strategy
- The ability to connect customer problems to business outcomes and turn both into clear product strategy and prioritization
- Experience evolving established product workflows. You know how to improve complex, high-usage experiences in ways that create meaningful customer and business impact
- Strong communication and leadership skills, with the ability to align stakeholders around goals, trade-offs, and outcomes
- Experience in fintech, payments, billing, invoicing, or other financial workflows
- Experience in vertical SaaS or serving small businesses- One of the conditions of employment with Jobber is successfully completing a background check, which includes verification of identity
Not the right fit? Search for Product Manager jobs in Toronto, Ontario, Canada {{REMOTE}}
About Jobber
Software Development
1001-5000
Jobber is an award-winning software for small home service businesses.
Unlike spreadsheets or pen and paper, Jobber keeps track of everything in one place and automates day-to-day operations, so small businesses can run smoothly and provide five-star service at scale.
Jobber is used by 300,000 home service pros to serve over 27 million properties in more than 60 countries. The company continually ranks as one of Canada's fastest-growing and most innovative companies by Canadian Business and Macleans, The Globe and Mail, Fast Company, and Deloitte